Why do you need a certificate about the absence of registered persons in the apartment, where and how to get it?


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A certificate of absence of citizens registered in the apartment is a document that may be required in the event of any real estate transactions, as well as in a number of other cases.

At the same time, its design does not require much effort and careful preparation. The main thing is to figure out where to apply and what documents you will need for this.

What it is?

A certificate of absence of persons registered in the apartment contains information about how many people live at a certain address, their personal data, and also provides some information about the residential premises itself, including the total area of ​​the premises and the number of rooms. The form of the document is standardized (Form No. 9) and looks the same regardless of the purpose for which the document is issued.

Before the housing and communal services reforms, this document was called a “certificate of family composition.” After changing the name, its essence remained the same.

According to the provisions of the law on the protection of personal data, only citizens registered in the apartment on a permanent or temporary basis have the right to receive such a certificate.

Important! The finished document can only be picked up by the person who ordered it, presenting a passport of a citizen of the Russian Federation, or his representative upon presentation of a notarized power of attorney.

The body of the document indicates the full passport data of citizens currently registered in the specified residential premises. In some cases, it is also possible to enter information about previously registered people with a mandatory indication of the date of discharge. The beginning of the list contains information about the owner of the premises.


The certificate states:

  • Full name of each registered person, including minors.
  • Dates of birth of registered persons.
  • Date of registration.
  • Family ties with the owner of the property.

If information about previously registered persons was entered into the form, the reason for their deregistration at this address may also be indicated.

Reference! The certificate in Form No. 9 informs about how many citizens are registered in the apartment at the time the paper is issued. All of them have the right by law to use living space.

Not only individuals can request a certificate, but also:

  1. Judicial authorities.
  2. Prosecutor's office.
  3. Russian Pension Fund.
  4. Ministry of Internal Affairs, etc.

Comments: 37

Your comment (question) If you have questions about this article, you can tell us. Our team consists of only experienced experts and specialists with specialized education. We will try to help you in this topic:

Author of the article Irina Rusanova

Consultant, author Popovich Anna

Financial author Olga Pikhotskaya

  1. Anonymous
    10/14/2021 at 1:52 pm It’s strange, about 4 years ago I ordered a certificate from the house register through government services and they sent it to me by email.
    Perhaps something has changed during this time, it’s a pity, it was convenient Reply ↓
  2. Sveta
    10/01/2021 at 03:41

    How to get an archival certificate, a neighbor has the right of ownership, and he has been the owner since 2000, he is selling me his share in a communal apartment, I have also been the owner in it only since 2015, the mortgage bank told me that the neighbor (seller) must provide an archival certificate them at the time of privatization, respectively, since 2000, when privatization took place. How can he get an archival certificate for the entire object, and not just for his own property, since there was also a participant in the privatization, another share, at the moment this is my share, they both participated in the privatization in one certificate and agreement on the right of ownership Are they both listed for different occupied areas???

    Reply ↓

  3. whether
    09.15.2021 at 11:31

    For a week now I haven’t been able to get this certificate of registration at the place of residence and persons registered with the citizen, it’s not available for government services, the MFC says that they don’t issue such a certificate, but the Ministry of Internal Affairs sends it to the MFC. And I need this certificate to apply for compensation for housing and communal services. large family. what email, specifically where to look, where to send the request, where is the email address? where to get the postal address to request help?

    Reply ↓

  4. Alexei
    09/06/2021 at 15:54

    Hello. I lived in Sarov, Nizhny Novgorod region. from 1978 to 1994. Now I live in St. Petersburg. The city is closed and I can’t get there. How to obtain documents: - confirming registration at the place of residence from 07/04/1991 to the present; — BTI certificates from places of permanent registration before 01/01/1998; — documents on the ownership of residential premises at the places of permanent registration??? Thank you!

    Reply ↓
    Anna Popovich
    09/06/2021 at 18:20

    Dear Alexey, you can obtain documents with a lawyer’s request, in accordance with paragraph 1 of Article 6.1 of the Federal Law of May 31, 2002 No. 63-FZ “On advocacy and the legal profession in the Russian Federation” (hereinafter referred to as Federal Law No. 63-FZ), a lawyer has the right to send to state authorities authorities, local government bodies, public associations and other organizations in the manner established by this Federal Law, an official appeal on issues within the competence of these bodies and organizations for the provision of certificates, characteristics and other documents.

    Reply ↓

  • Farhod
    09/01/2021 at 03:06

    How can you get a photocopy of your passport if you have a residence permit and know where it is registered?

    Reply ↓

  • Alexandra
    08/20/2021 at 20:04

    Hello, please tell me that my grandmother has a house in the CBD of the city of Nalchik, at the moment she lives in St. Petersburg, where she is permanently registered (she is the owner of this house), I have a notarized power of attorney from her, the fact is that bills are coming for payment waste removal, this organization has old data about those registered (who have been dead for many years) in my grandmother’s house, charges come for three people, I need to provide this organization with information about those registered in this house, an extract from the house register, in the MFC and The passport office does not provide this service, we live in St. Petersburg, so where can I get a statement about the number of people registered in this house to recalculate the payment?

    Reply ↓

      Anna Popovich
      08/23/2021 at 18:33

      Dear Alexandra, obtaining a certificate about the number of registered citizens in a household is carried out through State Services in person, through a legal representative, by mail or by e-mail.

      Reply ↓

  • Victor
    08/19/2021 at 15:03

    Is it possible to obtain an extract from the house register while in another region?

    Reply ↓

      Anna Popovich
      08/20/2021 at 03:04

      Dear Victor, you can apply for a certificate through the State Services portal or in person when contacting the MFC. List of documents you will need: - application for a certificate (the form is issued by the authorized body on the day of application); — your passport or other identification document; - acts confirming the presence of residential premises in the possession (if it is privatized), or a social tenancy agreement (order) when the municipality owns the apartment or house; — power of attorney (an extract can be obtained by the owner or another person registered in the premises or a third party if there is a notarized power of attorney.

      Reply ↓
      Irina
      09/13/2021 at 07:17

      Hello, please tell me, I need a certificate of residence for December 31, 2001. At the moment I no longer live at this address. There is no way to take the house register since it is being re-registered in court. But I have a copy, is it possible for me to get a certificate from it?

      Reply ↓
      Anna Popovich
      09.13.2021 at 18:12

      Dear Irina, if the copy is certified, then it has the legal force of the original.

      Reply ↓

  • Anna
    07/24/2021 at 17:50

    This is a question. My parents and I have a two-room apartment in equal shares. But sometimes payments arrive at our address under a different last name. These people live nearby in a hostel, and for some reason they are registered at our address. How is this possible? It turns out that they are registered in our apartment ?And how to find out?

    Reply ↓

      Anna Popovich
      07/26/2021 at 22:39

      Dear Anna, you can get information about who is registered in the apartment on the State Services portal. It is not possible to register without your consent.

      Reply ↓
      Rich
      08/05/2021 at 18:08

      The whole article says that it is impossible to obtain a certificate about the composition of those living in an apartment in a building through government services. And you say that through government services through the government services portal.

      Reply ↓

  • Catherine
    07/22/2021 at 14:52

    Good afternoon. I am selling an apartment and the bank requested an archival certificate about who was registered in the apartment at the time of privatization, October 1995. The housing department has already given the wrong document twice. And the third time it turned out that my sister’s card was lost. Is there any point in going to the MFC for this certificate and if they don’t find the card, then what to do? And one more thing, my sister and I’s registration in this certificate is written from the moment we reach adulthood, and until we were 18 years old we were included in our father’s card. This is right??? The realtor says that it turns out that we were not registered, but we participated in the privatization in 1995. And what surnames should my sister and I write – those of that time or today’s? Help me to understand. The deal stopped......

    Reply ↓

  • Rita
    07/08/2021 at 23:58

    Hello. The bank requested an archival certificate for the purchase and sale of an apartment. How long does it take to produce?

    Reply ↓

      Anna Popovich
      07/09/2021 at 00:25

      Dear Rita, contact the portal’s hotline - 8 (800) 100-7010 or 115 (from mobile).

      Reply ↓

  • Elena
    07/04/2021 at 16:44

    The article is very informative. I have been the owner of a secondary home since 2017, I contacted the management company, the Passport Office, regarding the registration of persons in my apartment, everyone is repeating nonsense that according to the law they cannot give me such information, only through request from the court... But it turns out that the law is not on the side of the owner, but, excuse me, some person who for some reason was not discharged or was convicted. I have great doubts and anxiety. I’ll try at the MFC, but in the comments they wrote that they won't help there either.

    Reply ↓

  • Alesya
    07/01/2021 at 22:30

    Hello, can you please tell me how to get a certificate of deregistration of another person?

    Reply ↓

      Anna Popovich
      07/04/2021 at 20:11

      Dear Alesya, obtain a certificate in relation to a third party without the appropriate documents confirming such powers, for example, a power of attorney.

      Reply ↓

  • Marina
    06/18/2021 at 19:50

    There is no such service at the MFC or passport office either, I’ll try through the administration if your information is correct

    Reply ↓

  • Anna
    05/23/2021 at 20:46

    Good afternoon. I am the mother of a child with a childhood disability. The time is approaching to collect and submit documents to the Pension Fund for a preferential pension at 50 years old. I was faced with the need to provide a certificate of cohabitation with a child under 8 years old. Please tell me how to get this certificate if my son and I sold the apartment where we lived during the requested period of time, i.e. until my son turned 8 years old and now we live in another city. At the passport office they said that such a certificate is given to property owners, but we no longer have it, although we lived in that apartment for 22 years.

    Reply ↓

      Anna Popovich
      05/24/2021 at 01:09

      Dear Anna, contact the hotline - 8 (800) 100-7010 or 115 (from mobile).

      Reply ↓

  • Lyudmila
    05/19/2021 at 11:27

    Good afternoon, I need a Certificate of registration of persons in my house, I am the owner. To pay for utilities. I contacted the MFC, they refused, they do not issue such certificates. Where can I get such a certificate?

    Reply ↓

      Anna Popovich
      05/19/2021 at 14:07

      Dear Lyudmila, you can obtain a certificate of persons registered at the applicant’s place of residence in person or by mail at State Services - if you are refused to provide such information, contact the hotline - 8 (800) 100-7010 or 115 (from a mobile phone).

      Reply ↓

  • Natalia
    05/08/2021 at 04:50

    Please tell me where to get information from the house register for 1948, at a known address, if a high-rise building was built on the site of the house?

    Reply ↓

      Anna Popovich
      05/08/2021 at 16:33

      Dear Natalya, an archival extract can be obtained from the MFC; the department will independently determine where the original house books are stored and request the document.

      Reply ↓

  • Daria
    05/03/2021 at 21:11

    Good afternoon My mother needs an extract from the house register of 1989 in the Republic of Sakha Yakutia to be placed on the waiting list for the resettlement program. My mother is disabled, group 1, she cannot walk. This book has been lost for a long time, without this extract the administration does not put it in the queue and no one gives an answer where to get it either. Where can I find it? In some archive? Or how to order it? They live in a small village, there is no MFC there

    Reply ↓

      Anna Popovich
      05/04/2021 at 21:08

      Dear Daria, contact the administration of your rural settlement. They should maintain such an archive.

      Reply ↓

  • Larisa
    04/14/2021 at 21:22

    Good afternoon, tell me how I can get extracts from the Unified State Register for the owners, there are 17-19 rooms there, if I don’t know the exact addresses or last names

    Reply ↓

      Anna Popovich
      04/15/2021 at 20:03

      Dear Larisa, an individual can order an extract on the rights of an individual only for himself.

      Reply ↓

  • Manizha
    04/13/2021 at 22:31

    Hello, I have a question, I need an extract from the house register for benefits, so this is what kind of extract I need (as I understand, there are two types) and the second question is that I am not the owner, but a registered citizen, can I even get one, if so? then what kind of docks are needed?

    Reply ↓

      Anna Popovich
      04/14/2021 at 03:15

      Dear Manizha, what kind of certificate you need can be clarified by calling the State Services hotline or 115. Since you are registered at the address, such a document will be issued to you if you have identification documents.

      Reply ↓

  • Lyudmila
    04/05/2021 at 17:28

    Good afternoon I have the following question: We live in the Krasnoyarsk Territory, 3 people are registered in the apartment. The daughter went to study and live in St. Petersburg, and did not specifically leave the apartment. Then I checked into an apartment in St. Petersburg, and the specialist said that an extract and registration would be issued immediately, and there was no need to go anywhere else. But she continues to be listed in our personal account in the Criminal Code for three years, although we wrote an application and provided copies of our daughter’s passport with registration in St. Petersburg. During this time, she has already changed her passport, which now only contains St. Petersburg registration. The Criminal Code suggests that the daughter come home and go to the passport office, in general, some kind of nonsense. How to get out of this situation? We continue to pay for 3 people. here and for 1 person in St. Petersburg, although there are only three of us. What to do? Thank you.

    Reply ↓

      Anna Popovich
      04/05/2021 at 19:05

      Dear Lyudmila, your daughter can be deregistered by applying in person or by submitting documents to the nearest MFC. Moreover, you can deregister not only at your place of registration, but also in any region of Russia. If it has been deregistered, you must contact the Criminal Code with documents confirming the deregistration. You must apply in writing, attaching copies of documents confirming your position.

      Reply ↓

  • Larisa
    04/14/2021 at 20:29

    Good afternoon, tell me how I can get extracts from the Unified State Register for the owners, there are 17-19 rooms there, if I don’t know the exact addresses or last names

    Reply ↓

  • Why do you need a document stating that there are no registered persons?

    A certificate of citizens registered in a residential building may be needed when applying to government agencies, when applying for a job or making real estate transactions. The most common reasons are:

    1. Registration of maternity capital after the birth of 2 children.
    2. Registration of benefits and allowances due to citizens.
    3. Upon receipt of a compulsory health insurance policy.
    4. To provide the second party to the transaction when registering the purchase and sale of housing.
    5. When moving into communal apartments.

    When making real estate transactions, a certificate of absence of registered persons may be required more than once. Buyers will probably want to make sure that the apartment that is the subject of the purchase and sale agreement is not registered with any citizen who, after the transaction, will be able to lay claim to part of the property.

    When relocating communal apartments, the certificate is also one of the most important documents - it displays information about the privatized rooms and the persons registered in them.

    Why do you need an extract?

    Any real estate transactions require you to be careful and check that there are no encumbrances or restrictions on the property. One of the encumbrances is the rights of third parties who are temporarily evicted from the apartment, but have full right to live in it.

    To find out whether there are such people in the apartment, you need to look at the history of the residents - it is presented in the house book. The extract helps make sure that you are entering into a deal with the owner who has the right to dispose of his property, and that in a few years his distant relative will not show up and start going to court, trying to win his share in your honestly purchased apartment.

    Therefore, when purchasing an apartment, it is important to obtain a current extract. The statement does not have a strict expiration date, but the more recent it is, the better. As a rule, government agencies accept statements no older than 30 days.

    An extract is needed not only for buying or selling a home. It is required for most real estate transactions: inheritance, division of property during divorce, gifts, etc. To rent an apartment, you can also pre-order a statement to make sure that no one will live with you.

    Where to get?

    You can use one of the following methods:

    • Contact the passport office at your place of residence.
    • Contact the management company.
    • Create a request to the department of moving in and registration of citizens.
    • By contacting the department of the multifunctional center (MFC).
    • Submit a request through the official portal of State Services.


    A certificate is issued to a person after a personal application to the body authorized to provide registration information.
    In addition to the methods listed above, you can order a certificate in Form No. 9 using the services of the Russian Post. To do this, it is necessary to draw up an application for a certificate of absence of registered persons, which must indicate the requirement to send the document to the applicant by mail.

    Attention! The application must be accompanied by certified copies of the passport of a citizen of the Russian Federation, as well as copies of title documents for this residential premises.

    to the selected organization by registered mail with acknowledgment of receipt.

    If, for some reason, a citizen cannot personally order and receive this certificate, he has the right to resort to the services of an authorized representative. In this case, it is necessary to issue a notarized power of attorney for the right to represent interests and perform all necessary actions.

    Buying a home - do you need an archived one or a regular one will do?


    Experts in the field of housing law are often asked the question: is an archival certificate needed for purchase and sale transactions of residential premises?

    Opinions are divided here. According to the law, there is no need for it; the usual version, reflecting the current state of the residents, will do. However, experts urge you to be more careful. There are too many scammers in the residential real estate market right now. And an additional check of the apartment being purchased will never be superfluous.

    By asking the owner to order an archival certificate, you will find out for sure whether there are any people who have temporarily left the premises. These may be persons sentenced to serve their sentences in places not so remote. Or students who have temporary registration at their place of study.

    Please note: in accordance with Russian legislation, Form 9 does not have an expiration date. But usually during transactions it is indicated that it must be taken no later than a month ago. Therefore, during protracted processes related to real estate registration or property disputes, you may need to order a certificate several times.

    Both those and other persons are quite capable of challenging the purchase and sale after some time. Therefore, issuing an archival certificate will help verify the purity of the transaction.

    Receipt times, validity and cost

    Registration of a certificate of absence of persons registered in the apartment takes no more than a day, so the applicant can receive it on the day of application, or on the day following it. Delays can only occur if the applicant fails to provide any document.

    The document is valid for 30 calendar days from the date of its receipt. If the certificate is needed after this period has expired, the request must be submitted again.

    Important! If the certificate is issued for submission to a government agency, it is unlimited. It is only necessary to obtain a new document if there are changes in the composition of the residents registered in the apartment.

    The document is issued free of charge; there is no state duty for its issuance. Employees accepting the request can draw the citizen’s attention to utility debts, but they do not have the right to demand repayment or refuse payment.

    Archive transcript

    A document with data for a specific date is considered standard. At the request of the applicant, it is possible to obtain an archival type of paper. It contains information about the stay of all citizens who were registered in a specific area for a certain time period.

    If necessary, the owner of the premises has the right to request a document on the number of residents in the apartment for the time interval of interest. The order and procedure of standard and archival certificates are not significantly different. The required type of document is indicated by the citizen when submitting the application.

    Documents you need to take with you

    • Documents confirming a citizen’s ownership of this residential property.
    • A document confirming ownership of the land plot (if the house is your own).
    • Technical passport for the apartment.
    • House book and extract from it.
    • An act of the special commission confirming the fact of the citizen’s residence in the specified premises.
    • Applicant's passport.

    Documents required for registration of a house register

    In order to receive a house register, the owner of the corresponding residential premises must personally submit a written application in any form for the issuance of a house register, in which he should indicate the reason for receiving the house register (for the first time, due to its loss, damage, or other).

    In order to receive a house register, the owner of the corresponding residential premises must personally submit a written application in any form for the issuance of a house register, in which he should indicate the reason for receiving the house register (for the first time, due to its loss, damage, or other).

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    Reasons for refusal to issue

    The issuance of a certificate may be refused due to the failure of the homeowner to provide one of the following documents:

    1. Passports.
    2. Birth certificates of children.
    3. House book or extracts from it.
    4. Technical passport for the property.
    5. Title documents.

    Important! It also happens that the refusal may be voiced by employees of the management company or passport office due to the owner’s debts to utility bills. Such actions by employees of authorized bodies are unlawful.

    Any resident of the Russian Federation may need a certificate of citizens registered in the apartment when contacting government agencies. That is why everyone should know what this document looks like and where to go to obtain it.

    If you find an error, please select a piece of text and press Ctrl+Enter.

    Why is a certificate of registration required?

    The need to obtain a certificate may be due to various life circumstances. The most common cases include:

    • birth of a child;
    • the need to register a person;
    • receiving various benefits;
    • registration of those in need;
    • registration of preferential mortgages;
    • conclusion of property transactions;
    • collection of documents for filing a claim;
    • placement of a child in an educational institution.

    Expert opinion

    Kostenko Tamara Pavlovna

    Lawyer with 10 years of experience. Author of numerous articles, teacher of Law

    Today, banks often require a certificate confirming the place of registration when applying for a mortgage. Such a document is considered mandatory for those who decide to place their child in an educational institution or receive assistance from the state for his upbringing. Today it is necessary to register at the location of the social institution, since the distribution of children takes into account the registration address.

    A certificate of place of registration is necessary to undergo state registration if it is necessary to formalize property rights to an apartment or receive property as an inheritance.

    If a citizen wishes to restore violated rights through the court, then a registration certificate will also be required to submit a package of documents.

    If it is impossible to obtain an extract through the website

    We have described step by step how to get help online. But what to do if there is no such opportunity in the region yet? Then you should contact:

    • to the Multifunctional Center for the Provision of Municipal Services.
    • to the HOA (homeowners' association) or management company;
    • at the RIC (regional information center). You need to first find out whether they keep a real estate archive;
    • to the department of the Main Department of Migration Affairs of the Ministry of Internal Affairs.

    Rules for maintaining a house book for a private house

    So, in case of any changes (if there are new buildings or if they are demolished, including if the copyright holder changes, or if there are people who want to be registered at your address), you must immediately contact the nearest FMS department with a request to make changes.

    • An application written by a citizen in free form, where he asks to be given a house “magazine”;
    • State-issued passport identifying/confirming the identity of the applicant;
    • A certificate that confirms the fact that the applicant owns a private house or other residential premises, for which, in fact, he asks to issue a book;
    • Extract from the Unified State Register (USRN is required by FMS employees very rarely, but it is advisable to have it with you);
    • The journal form (number 11) is a form that will be filled out by migration service employees, registered and given to you “in your hands” (when the book is issued to you, it will already have legal force): This form can be easily purchased in almost every stationery store. Its approximate cost is 20-30 rubles;
    • You can also “get” the “book” form completely free of charge by downloading it from the Internet. All you need to do is save the “form” on your computer, and then print it out on paper and submit it to the office of the Federal Migration Service along with all certificates and extracts.

    26 Jan 2021 etolaw 691
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    How to register for State Services

    In order to take advantage of the capabilities of the government services portal, you need to log in to it. If a person has not used the site before, he will have to register. This can be done using the following algorithm:

    • go and click the “Register” button;

    • Having filled out the window with contact information, confirm your intention again;

    • wait for the confirmation code (by phone or email) and enter it in the window that opens;

    • create and enter your password twice;

    Thus, a user account is created in a few clicks.

    To access a wider range of services, you need to fill out more information about yourself and undergo identity verification via mail, Rostelecom or the Internet.

    Read the step-by-step instructions for those who are interested in registering at their place of residence through State Services.

    If your personal account has already been created, just log in to it by entering your username and password.

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