How to check payment for housing and communal services on a personal account: step-by-step instructions on how to look online or find out the data in person YOUR

Options for obtaining information

You can check payment on your personal account in various ways. For example, via the Internet. There are several sites by going to which you can find out all the information about payments made for utility services:

Website https://www.gosuslugi.ru.
Website https://peney.net.
Website https://kvp24.ru.

IMPORTANT: To clarify payment for housing and communal services using these online resources, you must register on the website and create a personal account.

If for some reason you do not have access to the Internet, you can also find out your utility bills:

At the bank (at the cash desk or through payment terminals).
At the housing office.
By phone (call the management company or directly the resource supply organization).

Let's take a closer look at all the ways to check payment for housing and communal services.

What to do if the apartment has debts?

If the seller honestly admitted that he did not pay the bills. Or you found out this during the inspection, but do not want to lose this apartment. Then we can come to an agreement. But be sure to include all actions in the purchase and sale agreement.

The seller pays himself. The best decision would be to ask the owner to pay all debts before the transaction is completed. This is especially true for contributions for major repairs. You can conclude an agreement and indicate that both parties will wait for each other. The seller will not sell the property to third parties, and the buyer will not switch to other apartments. Or offer the owner to pay the debts with money from the advance payment. The main thing is to write everything down in the purchase and sale agreement or in the advance payment agreement .
Debts pass to the buyer. In this case, the seller can make a discount on the amount that the buyer will pay for the debts of the former owner. Again, all these actions will need to be specified in the purchase and sale agreement.

Important! The discount amount must be indicated not as part of the total cost, but as a separate line. If suddenly the deal is challenged in court, then it will be easier to prove that it was the buyer who paid for the utilities and he will have to be reimbursed for the debts of others.

If you couldn’t come to an agreement with the seller, you should still refuse the purchase. Because, as already written above, utility payments will remain with the seller. And major repairs will legally go to the buyer. Moreover, some residents do not pay for this service for years and as a result, considerable sums accumulate.

Text: Ksenia Antonova

Step-by-step instructions: how to find out in person and watch online?

To obtain information about housing and communal services payments, you need to know your personal account. Typically, it is indicated at the top of the receipt, next to the payer’s data. If you haven't found your personal account number, don't worry. You can also check whether you have debt for utilities at your residential address.

Bank

Most payments for utility services go through various banking organizations. The bank is the place where you can also find out the amount to be paid for housing and communal services. What is needed for this?

Take receipts from last month and your passport.
Come to the bank and give the receipt indicating your personal account to the operator. By entering your passport details and personal account number, he will be able to view and provide all information about payments.
Pay the amount announced by the bank employee, if necessary

By phone

Often we simply don’t have time to run through authorities to check payment on our personal account. In general, it is difficult for older people to get out anywhere. In such cases, the easiest way is to call the phone number indicated on the receipt.

For this:

Take the receipt and find in it the phone number of the management company or resource supply organization.
Call the number and tell them that you want to know the amount of payment for utilities.
You can find out your payment history faster if you call the accounting department directly or ask to speak with the accountant responsible for the payments.
Write down the amount you were charged for utility bills.

In some cases, you may additionally need the address of the premises, as well as information about the owner of the property.

"Government Services"

The State Services website is a very convenient and easy-to-use Internet resource. Through this site you can also learn about payments and transfers for housing and communal services.

We go to the website https://www.gosuslugi.ru.
At the top of the site, click on Service Catalog.”
Scroll down the page and find the category “Apartment, construction and land”.
Click on the “Payment for housing and communal services” section.
Log in (enter the username and password that were specified during registration). Instead of a login, your email or phone number may be indicated.
After authorization, click on the “Get service” button. You will be redirected to a page where you will need to check the box next to “Payment for housing and communal services (GIS, housing and communal services)”.
In the lower field, enter the personal account from the receipt.

As we can see, obtaining information about housing and communal services payments through the government services website is quite simple.

Website "Rent 24"

Kvartplata 24 is another site for checking debts on housing and communal services. To obtain such information you must:

Go to the website https://kvp24.ru.
Log in to your personal account.
You must obtain a login and password for authorization from your management company. Some organizations enter authorization data directly into the payment receipt.
View payments in your personal account.

All information on utility payments on the website https://kvp24.ru/ is updated automatically monthly.

Personal visit to the management company

The most reliable way to check the debt for housing and communal services on a personal account is to personally visit the housing office or management organization. You must take your passport and receipt for any of the previous months with you. Housing office employees will enter your personal account into the database and provide you with all the necessary information.

If you do not have a receipt with you, you can check the payment for housing and communal services at the address and full name of the owner of the premises.

The only disadvantage of this method is the presence of large queues. Carefully plan your affairs on this day, as you can stand at the housing office for quite a long time.

Website "No Penalties"

Go to the website https://peney.net.
In the right column with sections we look for the category “Housing and Public Utilities”.
In the first line, enter the payer code (personal account).
In the second line we enter your email.
We put a tick next to the item indicating consent to the use of personal data.
Click the “Search for Accruals” button.

Reference! A convenient service for obtaining information about your debts.
It is possible to activate the service via SMS. In this case, if you have even a minimal debt, you will receive an SMS notification on your phone.

Are debts transferred to the buyer when purchasing an apartment?

When a purchase and sale transaction is completed, debts are not written off, but are distributed between the seller and the buyer. Some remain with the former owner, others are transferred to the new one. How to understand what the buyer should pay for and what not, let’s figure it out.

Debts for utility bills. Housing and communal services include: electricity, gas, water supply and sewerage, general house maintenance and heating. By law, the person who uses or used them must pay for them. If the tenant does not pay, then debts accumulate for him and only him. Simply put, all debts of the seller for utilities remain on his conscience and responsibility. Old debts do not apply to the buyer.
Debts for major repairs. These payments are an exception to the rule. By law, contributions for major repairs are assigned not to a specific person, but to the property. Therefore, if the housing has debts for major repairs, they are transferred to the buyer along with the apartment. And they must be paid by the person who currently owns the property.

Viewing debt information through online banking

Another free way for the apartment owner is to check information about obligations online on the bank’s website.

It is suitable if you deposited amounts through online banking. To do this, enter your username and password, go to the section with utilities, there you can see the amount you need to deposit. If you agree with the information provided, you can pay immediately by credit card.

To prevent rent debt from arising in the future, it is recommended to set up automatic payment in Internet banking. In this case, a certain amount will be debited from your account every month. You can disable the service at any time, for example, before selling an apartment to another person.

Debt check at the post office

Not everyone knows about the service provided by Russian post offices. To avoid spending time in queues, you can sign up in advance to arrive at the appointed time. After this, tell the employee your personal account and exact address - they have no right to refuse you.

Articles:

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Calculation order

When a person learned or should have learned about his violated rights, the calculation of the period begins. Please note that establishing a period at the legislative level for protecting your rights does not prevent you from going to court outside of it. In practice, a situation arises when debt is formed from a set of payments arising in different time periods. In this case, calculation for each fact of non-payment is made separately and changes the statute of limitations for housing and communal services; judicial practice confirms this in paragraph 24 of the resolution of the plenum of the Supreme Court of the Russian Federation dated September 29, 2015 No. 43.

Let us consider the following example of the procedure for calculating a period of time. Citizen Ivanov I.I. did not pay fees for the month of January 2021 in terms of the provision of utilities. The MKD management agreement does not specify a different payment period. Non-payment of Ivanova I.I. will go into debt status from 01/11/2021. From this moment, the limitation period for rent begins to count, equal to three years. According to the rules of utility services, approved by Decree of the Government of the Russian Federation dated May 6, 2011 No. 354, fees must be paid before the 10th day of the next month.

Debt collection is a basic requirement. Penalties and penalties are derivative in relation to this. If the statute of limitations for the main claim has exceeded three years, then for derivatives it also expires.

Where else can you find out about water debts remotely?

Information about debt to the city water utility is also provided by other organizations, namely:

The bank where you received your bank card or opened your current account. You need to log in to the appropriate application and go to the “utilities/payments” section in your personal account. The screen displays the current debt, including for water;
In payment systems with electronic wallets Yandex.Money, Qiwi, WebMoney;
On other sites that provide up-to-date information about utilities.

These resources have one thing in common - in the appropriate field you need to enter the personal account number assigned to the user by the city water utility. After this, current information about the presence or absence of debt for water will be displayed.

Advantages of remote payment of utilities

By starting to regularly pay utility bills remotely, a person receives a number of benefits:

The time of the payment transaction does not depend on the opening hours of official institutions. This can be done anywhere using an electronic gadget or personal computer. There is no need to install any additional programs. All you need is the Internet.
No delays in payments. The recipient of the funds sees incoming contributions in real time 24/7.
Modern websites for paying utility bills are protected from hacking. The safety of money and the safety of personal information are guaranteed.
Every day more and more banking organizations enter into agreements for access to a unified database of utility accounts in Russia.
Saving personal time - no need to stand in queues at the post office or at ATMs.
There is no need to fill out receipts every time, which eliminates the risk of making mistakes.

Regardless of the method of payment of the payer, the form of the statement must be the same. In 2013, the Moscow government approved a unified document template for paying utility bills for apartment maintenance.

Full information about the resolution is available at the link - No. 679/30 of September 20, 2021. The document on this form includes all types of arrears in payment for housing and communal services provided.

Watch the video: “How to check and pay housing and communal services bills through the Gos portal

What else to read:

The procedure for calculating and calculating penalties for late payments for housing and communal services in 2021
Act on disconnecting electricity for non-payment - nuances of drafting and presentation, sample notification of the introduction of restrictions on the mode of consumption of electrical energy
Where to call if the power goes out in 2021 - telephone numbers and websites of Russian emergency services during a power outage
Detailed review of the Moscow Government Resolution on replacing water meters with electronic ones - current information for 2021, deadlines