How to refuse a mortgage: going to court, changing loan terms

A mortgage loan represents a serious financial burden over a long period. Considering the length of the period for full repayment of the mortgage agreement, it is necessary to provide for all options for the development of events during this time. In particular, you need to take into account possible negative consequences associated with the loss of a source of income or financial difficulties. The borrower can refuse the mortgage and get out of a difficult situation legally with minimal financial damage.

Is it possible to refuse a mortgage after approval?

Sometimes the intention to take out a mortgage disappears even before the loan agreement is signed. And this is the simplest situation from which you can get out without problems. You can calmly tell the bank that you have changed your mind if:

• you applied for a mortgage online and received pre-approval;
• you bring your documents to the bank and receive final approval indicating the amount;
• you have collected a package of documents for the property being purchased, the bank has checked it and agreed to accept it as collateral;
• the contract was signed, but the transaction was not registered in Rosreestr, ownership rights were not formalized, the seller did not receive the money.

That is, at any stage of registration, you can tell the bank that you have changed your mind about concluding a loan agreement. Even if the agreement is signed, you can write to the bank an application to refuse it and simply not register the transaction.

The loan transaction is finalized at the moment of transfer of money. If the money is not transferred, the loan agreement has no legal force.

How to get rid of co-borrowers during a divorce?

A spouse can become a co-borrower on a mortgage after a divorce only with the consent of the credit institution. Any change in the composition of debtors is possible after agreement with the bank. The exit procedure may vary depending on the rules established in a particular bank, but, in general, the algorithm consists of the same stages. To cease being a co-borrower, you must send a package of documents to the bank.

The entry of the second spouse into co-borrowers is a requirement of family law, which can be circumvented by drawing up a marriage contract. In all other cases, the spouses are co-borrowers. If the official marriage is terminated, one of the parties, if necessary, can withdraw from the debtors. Next, using the example of Sberbank of Russia, the procedure for withdrawing from being a co-borrower under a mortgage agreement will be described.

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What does Sberbank say about the refusal of a mortgage after registration?

Every second mortgage in the country is issued by Sberbank, so let’s look at what it says about refusing a mortgage loan after it has been issued. In general, other banks operate similarly; Sber’s scheme can be called a standard.

As mentioned above, refusal to apply for a mortgage can be announced at any stage of the process. But if it has already come to an end, contracts have been concluded, registration has been completed, the actions will not be so simple.

How to refuse a Sberbank mortgage:

1. Refuse to go further at any time without any statements if the agreement has not yet been signed.
2. If the agreement is signed, but the deal is not concluded in Rosreestr. The client writes a mortgage waiver application to the bank office. If the documents have already been submitted for registration, you need to promptly contact Rosreestr and stop the process.
3. If the transaction has been registered, but the bank has not yet transferred the money to the seller. Contact the bank and write an application, terminate the purchase and sale agreement with the buyer, register the termination with Rosreestr and provide Sberbank with a document confirming this.

These are ideal solutions to the situation. The case is resolved without trial, fines, or additional fees. It's just important to make a decision in a timely manner. If the seller has already received the money, then that’s it, there will be no easy way out of the situation.

Where to insure life for Sberbank

If you decide not to give up life insurance in order to maintain a low mortgage interest rate, we recommend comparing prices on different sites.

Important point! Neither in the first nor in subsequent years, you are not required to buy insurance from Sberbank (SberStrakhovanie), but can take out it at any accredited company.

The cheapest among reliable insurance companies for Sberbank mortgages is Ingosstrakh. Most of our clients prefer this company.

On Polis812 Ingosstrakh insurance is cheaper than on the company’s website. We provide an additional 15% discount.

Sberbank accepts all insurance issued online through Polis812. We guarantee the authenticity of the mortgage policy..

Take out mortgage insurance

Is it possible to refuse a mortgage after the transaction?

Now let's consider another situation. When the transaction is finally completed, the contract is signed, registered in Rosreestr, a bank encumbrance is placed on the property, and the buyer receives the money. This situation can no longer be reversed; it is impossible to terminate the contract and the deal.

Why:

1. The seller has already received the money, which means that, according to the law, the loan transaction is considered fully completed and the loan agreement has entered into legal force.
2. An encumbrance has been officially registered on the property and a mortgage has been drawn up. This data is reflected in the extract from the Unified State Register.
3. A purchase and sale agreement has been concluded, the seller has received money, and the transaction for this part is also completed.

That is, terminating the mortgage agreement is technically impossible. A mortgage can only be waived by fully paying off the debt to the bank.

Is it possible to simply close the mortgage early?

The first thing that comes to mind is exactly this option - simply close the mortgage loan early, and that’s it, the obligations will be fulfilled. Early repayment of loans, according to the law, takes place without fines, commissions or obstacles on the part of the bank.

Only in the case of a mortgage there is one big “but” - where to get the money for this early repayment? In the case of a conventional cash loan, funds are issued in person and may simply not be spent by the borrower. Then he will simply make an early repayment with them and close the loan.

If it is a mortgage, then there is no money in hand; it has been transferred to the seller. There is only a purchased apartment that you want to return to the bank. Of course, if the buyer has available funds, early repayment is simply an ideal option. But usually the situation is completely opposite: there is no money, there is a desire to give up the mortgage and apartment.

In this case, early repayment is possible only with money received from the sale of the mortgaged apartment. You will have to negotiate this with the bank.

If the seller receives money through the cell

There are still ways out in a situation where the seller receives money not by bank transfer to an account, but through a safe deposit box. If he has not yet collected them, the fact of transfer has not been recorded, so something can still be done.

But here you need to understand that your intentions to refuse the transaction must be shared by the seller. And he is not at all interested in this. And he has every right to take the money from the cell, after which the transaction will be finally completed.

If you managed to come to an agreement with the seller, then you need to quickly formalize the termination of the purchase and sale agreement, register it and submit an application to the bank to change the entry in the Unified State Register (the apartment is already encumbered).

The bank then withdraws the money from the safe deposit box and uses it to close the loan early. But since the loan was valid for some time, during this period the bank will take the required interest, and you will have to pay a little extra. But this is in the interests of the borrower.

The problem for decades to come

When last April the government introduced a preferential mortgage program at 6.5% per annum, it looked strange, to say the least. At that time, it seemed much more important to support those who took out a loan before the pandemic and now cannot make payments - but the authorities decided to make sure that there were even more loans. And it worked: despite all the problems, 2020 became a record year for the volume of mortgage loans issued

.

The previous record was set in 2021 - then Russians took out mortgages worth 3 trillion rubles in one year. Then the construction market gradually began to achieve calmer growth - from mid-2019, new rules for shared construction began to take effect, and mortgage rates almost did not decrease.

But in 2021, mortgage loans worth 4.3 trillion rubles were issued

, and in total (as of early March) Russians owe banks 9.5 trillion rubles. To understand, this is approximately half of all federal budget revenues for the year. The housing market has been called overheated since last year, but it will be “cooled down” gradually - by maintaining preferential mortgages after July 1, 2021, but only in some regions.

True, as it turned out, the crisis did not pass over mortgages - some of those who got involved in a mortgage loan at the peak of growth, in fact, cannot service their debt. According to official data, overdue mortgage loans account for about 72 billion rubles. At first glance, this is less than 1% of the total issuance volume

, but in fact the numbers are higher.

Thus, many clients have already chosen to restructure their debts (extending the term in order to reduce the payment) - about 3% of them are in the banks’ portfolio. And, as practice shows, restructuring does not always help - probably all 3% of such debts will eventually become problematic.

The share of overdue loans will continue to grow

– as analysts predict, in the first half of 2021 this will be an increase of 8-10%, and in the second – by 12-15%. There are several reasons:

• banks lent to clients too actively, without paying enough attention to assessing the solvency of clients. As a result, loans were received by those who would soon be unable to make monthly payments;
• All credit holiday programs introduced by the Central Bank have ended. Now the borrower has the opportunity to go on a credit holiday only once (those that were introduced before the pandemic);
• Housing on sale is becoming more and more expensive, but it is unlikely that you will be able to make much money on it - rental yields are constantly falling. Those who bought an apartment with a mortgage, hoping to repay the loan by renting out their home, may make a big mistake.

In general, as calculations show, in many regions preferential mortgages had a negative impact on borrowers - given the rise in housing prices, even at a low rate, payments will be higher than at old prices and market rates. But the problem is even more serious - having taken out a mortgage at a normal price and a high rate, in the future the loan can be refinanced at a lower interest rate. But the rates will no longer be lower than the average 6% per annum under the state program

– whereas the cost of housing is actually fixed for the entire loan term.

Therefore, those who bought housing for investment purposes are unlikely to gain anything when the state program ends. But you need to pay regardless of the circumstances.

How to refuse a mortgage and return the apartment to the bank

Of course, the transaction will not be processed as a return. The bank also doesn’t need this apartment at all. He lends money and receives interest for it; he does not need real estate on his balance sheet at all.

If you realize that you don’t need a mortgage and you are unable to pay it, you need to:

1. Contact the bank and tell them about your situation. Say that you can no longer cope with obligations and want to completely get rid of the burden.
2. It is necessary to agree on the sale of the mortgaged apartment and repayment of the debt with the funds received ahead of schedule, after which the mortgage will be completed.
3. Usually banks agree to this, albeit reluctantly. They may invite the borrower to look for a buyer on their own, or the bank itself will handle the sale through its own channels. But in the second case, the price will be much lower than the market average.
4. If a buyer is found, he pays off the mortgage loan for the borrower ahead of schedule, after which the encumbrance is removed from the property. Next, a loan agreement is concluded.

The problem is that you will still have to look for a buyer who will be ready to contact the problem object. Therefore, mortgaged apartments are always sold cheaply, otherwise it is simply impossible to find a person interested in purchasing.

If the mortgage was taken out relatively recently, then after the transaction and early repayment there may be a surplus of funds. In this case, they are transferred to the borrower.

Agreement between the parties at the stage of enforcement proceedings

Even after the court decision comes into force, the borrower has the opportunity to find a common language with the credit institution. This involves full or partial repayment of existing bank mortgage debt.

It is possible to reach an agreement within the framework of enforcement proceedings to obtain an installment plan for 3 years. In this case, the agreement is concluded in writing, supplemented by a new monthly payment schedule.

The basis for a banking institution’s loyal attitude towards the borrower is the complex and lengthy procedure for collecting the collateral. To receive funds, the bank will have to deal with the subsequent sale of the property. It is much easier to negotiate with the borrower to receive funds from him.

The disadvantage of this method of solving the problem of mortgage debt is that the repayment conditions are extremely unfavorable for the debtor.

If we are talking about refusal after divorce

Now let's look at the situation: is it possible to refuse a mortgage during a divorce? If the loan is taken out during marriage, both spouses become co-borrowers and bear identical responsibility. If a divorce occurs, disputes and questions always arise.

How couples work:

1. They continue to pay the mortgage according to a verbal agreement. After the loan is repaid, the issue of division is resolved.
2. They contact the bank to cancel their mortgage completely. The apartment is for sale, the loan is closed ahead of schedule.
3. One of the borrowers leaves the mortgage. As a result, the borrower will be one person who will be responsible for the repayment.

There is no single algorithm for action in this situation; it all depends on the circumstances and intentions of the former spouses. Sometimes a matter has to be decided in court.

It happens that it is not possible to come to an agreement with the bank. He refuses to sell the apartment (the law does not oblige him to fulfill the borrower’s requests). Then all that remains is to go to court and prove your point of view, for example, with certificates of income, disability, if the reason is a decrease in income.

Draw up an insurance contract

Mortgage insurance helps the bank reduce risks in the event of the borrower losing solvency or damaging the apartment.

An insurance contract is usually concluded for:

• mortgage real estate;
• life and health of the borrower;
• right to own housing.

If an insured event occurs, for example, the borrower loses his job, gets sick or becomes disabled, or the apartment is transferred to another person due to fraudulent actions, the bank pays the insurance compensation.

If the insurance compensation exceeds the loan balance, the insurer must transfer the required amount to the bank to repay the loan, and transfer the difference between the payment and the balance of the mortgage debt to the borrower.

To obtain insurance, the borrower must bring:

• mortgage agreement;
• copy of passport;
• statement;
• questionnaire.

Sometimes they may request a certificate of medical examination, an apartment appraisal certificate, certificates from the BTI and other documents.

What if you just stop paying?

If the bank does not want to meet halfway, or the borrower himself does not ask for help, the obligations do not disappear anywhere. There is a loan agreement that must be respected. And if the desire to abandon the mortgage is caused by a drop in the level of solvency, a delay occurs.

What will happen in this case:

1. After the delay, the bank will start calling the debtor to clarify the situation. In principle, already at this stage you can indicate your position and say that you want to refuse the mortgage, that you do not intend to pay.
2. The bank can fight with the borrower for several years, and every day penalties will be added to the overdue payment. And since the loan is not paid, the amount of overdue will increase every month.
3. The bank cannot stand it and will sue to take the apartment. The court will take his side, and eviction will be organized.
4. The apartment is sold at auction for pennies, the debt is repaid ahead of schedule. If there is not enough money, the bank can sue and demand the missing funds.

Yes, this is also an option to refuse a mortgage, but it is very specific and problematic. It’s better not to bring it up to him and try to establish a dialogue with the creditor.

Other ways to avoid losing your home

The first and most important thing you need to know about the foreclosure of mortgaged housing is that it is not protected, even if it is the only one and minors live in it

. The law makes a very clear clause, determining that “immunity” from foreclosure does not apply to mortgaged housing. This applies to both the usual foreclosure of the collateral for a mortgage loan and the situation when the debtor decides to declare bankruptcy.

As for bankruptcy, it is worth understanding that a mortgage debtor will not fall under the extrajudicial free procedure: the amount of debt should not exceed 500 thousand rubles (mortgages amount to millions), and there should be no housing owned, except for the only one (and this does not apply to collateral). ). An ordinary judicial bankruptcy will cost the debtor on average more than 100 thousand rubles, and he is guaranteed to lose his mortgaged home

. That is, bankruptcy is definitely not an option.

True, as Nadezhda Korkka noted, there is one way to preserve the only housing - if the court takes into account that the apartment is the only housing for children, then it may not individually evict the borrower from it

. But, again, provided that the borrower somehow guarantees further repayment of the debt.

In any case, Marina Nikolaenko reminds, the borrower has the opportunity to stop the process of forced collection (and eviction) at almost every stage:

• before going to court, use credit holidays or arrange a restructuring;
• after going to court, enter into a settlement agreement with the bank. For example, sell the apartment yourself and pay off the entire debt;
• after receiving a court decision, agree with the bank or bailiff on an installment plan for the fulfillment of the obligation. In fact, this way you can get the right to pay off the entire debt in even small installments.

That is, the best option is not to avoid communicating with the bank, but to try in every possible way to settle the debt. Ideally, this will help the borrower return to uninterrupted payment of payments (for example, during the holidays he will find a new job), or simply give time to find a buyer for the apartment who will provide a sufficient amount to pay off the entire debt.

There is no need to rely on “anti-collectors”, “debtor debtors” or personal bankruptcy

– unscrupulous intermediaries usually help until the very first court hearing, and bankruptcy simply will not preserve the apartment for the debtor.

FAQ

I was approved for a mortgage, but I changed my mind about taking it. Is it possible to refuse?

Yes, there won't be any problems. If the contract is not concluded, the transaction is not registered, the money is not transferred to the seller, you have no obligations.

Can a bank refuse to remove a co-borrower from the mortgage during a divorce?

Maybe. For a bank, two borrowers are better than one. If one stops paying, there is always a second one. Plus, it is easier to collect money in case of delay from two than from one. But the conclusion cannot be ruled out. It is important that the new primary borrower be solvent and have a good credit history.

Is it possible to refuse a mortgage after signing a loan agreement?

It is possible, but only if the seller has not yet received the money: it has not been transferred to the account, he has not taken it from the cell.

What to do if the transaction has already been registered with Rosreestr?

You can terminate the purchase and sale agreement with the seller and write to the bank an application to change the data in the Unified State Register (USR) (remove the imposed encumbrance). But this is only possible with the consent of the seller and if he has not yet received money from the bank.

The bank did not accept the mortgage waiver application, what should I do?

The only option is to go to court and try to initiate termination of the contract in court.

Sources:

1. Domklik: How to terminate a mortgage deal.

about the author

Irina Rusanova - higher education at the International East European University in the direction of "Banking". Graduated with honors from the Russian Economic Institute named after G.V. Plekhanov with a major in Finance and Credit. Ten years of experience in leading Russian banks: Alfa-Bank, Renaissance Credit, Home Credit Bank, Delta Credit, ATB, Svyaznoy (closed). He is an analyst and expert of the Brobank service on banking and financial stability. [email protected]

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Termination of a mortgage agreement at the initiative of the lender

1. Failure to fulfill loan repayment obligations;
2. Use of bank funds for purposes other than their intended purpose;
3. Providing false information;
4. Carrying out redevelopment without obtaining the consent of the credit institution;
5. Causing damage to the collateral;
6. Failure to comply with insurance conditions.

The most common reason why a bank will insist on terminating a mortgage agreement is the presence of constant delays, and if the client does not hide and conceal his real financial situation, then an alternative solution is possible - debt restructuring (more on this below). A mortgage, as everyone knows, is a long-term loan and no one, even the most responsible borrower, is insured against job loss, salary reduction, illness, or the appearance of additional mandatory expenses.

Excerpt from Article 159 of the Criminal Code of the Russian Federation Fraud

Misuse of money issued for the purchase of housing is rare, since an ordinary person will hardly be able to bypass all levels of banking control. If a gross violation is noticed (bribery of responsible persons, falsification of documents), then in addition to termination of the contract, the client may also face criminal prosecution.

The most “cunning” people in terms of using money issued to purchase housing are, as a rule, entrepreneurs and business owners. And quite legal. When registering a non-target

loan secured by real estate,

rates are significantly higher than for targeted lending for the purchase of housing. Particularly enterprising citizens “buy” housing from relatives, friends and business partners, re-registering ownership among themselves. And the money transferred to the seller is used for some of their own purposes, for example, replenishing working capital, business development. This turns out to be much cheaper than taking out a loan on regular terms, and there are also fewer delays associated with assessing a business with a non-mortgage loan. Although it is worth noting that some banks will need to analyze the client’s business to obtain a mortgage, but this analysis will be much more superficial than if the loan was issued for the same replenishment of working capital.

Providing false information is simple; it is provided in order to:

1. The bank experienced difficulties in finding contact with problem borrowers,
2. The loan amount was higher despite insufficient solvency
3. The cost of the loan has decreased due to preferential conditions.

Redevelopment can reduce the average market value of the collateral, so all actions must be coordinated with the lender. He has the right to inspect the collateral, and if the housing is damaged (either by significant redevelopment or in other ways), the mortgage agreement can be terminated. Read more about redevelopment of a mortgaged apartment.

Failure to comply with the insurance conditions most often only leads to an increase in the interest rate, but if it comes to property insurance, since this type of insurance is required by law, the lender may demand early repayment of the entire amount of the mortgage loan. Life or title insurance claims (these tend to be more expensive if the property is a standard apartment rather than a house or townhouse) can be disputed.

It is worth noting that in practice this happens quite rarely. The most common reason for terminating a contract with a mortgage borrower is that he or she is seriously in arrears on monthly payments. At the same time, the borrower does not make contact and does not want to discuss his financial problems with the bank.

As a rule, such termination is accompanied by a statement of claim in court. In addition, there are a number of other reasons why a bank may initiate termination of a mortgage agreement:

1. if the borrower does not use the loan money for its intended purpose, that is, if the borrowed funds or part of them are not used to purchase housing. Today this is a very unlikely reason, since, as a rule, banks control the entire transaction from start to finish and transfer the money directly to the seller;
2. if the borrower deliberately provided the bank with false information about himself, especially with regard to income and place of work. In the vast majority of cases, this condition is written directly into the contract, and if some time after taking out the loan, fraud is discovered, the bank has every right to terminate the contract early and demand repayment of the full amount of the debt and possibly even payment of a certain amount of a fine;
3. if the borrower deliberately changes the price of housing without the approval of the bank or causes harm to it, this includes various types of repairs, remodeling, moving plumbing, etc. The ability to carry out periodic inspections of mortgaged housing is prescribed in the Federal Law “On Mortgage”;
4. if the borrower has not entered into an annually signed housing insurance contract. For the bank, this means that its risks are not insured and in the event of damage or loss of the collateral, it will not be possible to compensate for the corresponding expenses and insurance payments.

In all of these cases, termination can be carried out by court order or by mutual agreement between the borrower and the lender. Typically, banks try by all means not to bring the matter to court. If a borrower experiences financial difficulties, he is usually offered various options for debt restructuring, credit holidays and other options for easing the credit burden.

Here, the main reason, just as in the previous case, is the borrower’s lack of ability to service the loan. If the client cannot agree with the bank to soften the terms of the loan on terms acceptable to him, then he has no choice but to terminate the agreement. However, it must be remembered that termination of the mortgage agreement entails early repayment of the entire amount of the debt. The borrower may also terminate the contract for one of the following reasons:

1. refinancing a mortgage with the same or another bank. As a rule, this move is resorted to if a more profitable mortgage program appears than the one that the borrower is already servicing. Many banks have a separate line of refinancing, since such transactions require a special approach;
2. if the borrower wants to sell or exchange the mortgaged property. In such a situation, the client will have to fully repay the loan ahead of schedule or enter into a loan agreement with the bank on other terms in order to pay off the remaining debt;
3. if the bank violates its obligations specified in the loan agreement, for example, arbitrarily changes the interest rate upward or unreasonably demands early repayment of the loan. However, even in such a situation, the borrower’s financial obligations will not go away, and the debt to the bank will need to be paid

We suggest you read: Employment contract with a taxi dispatcher. Standard contract for hiring a freight dispatcher for remote work. Employment contract with a remote worker: sample filling

How to terminate a mortgage agreement at the initiative of the borrower?

Transactions to purchase real estate using mortgage lending are very common: it is a relatively simple and affordable option for many people to purchase an apartment on favorable terms.

But we must remember that a mortgage is a rather complex transaction where there are three parties: the seller, the buyer and the bank that provides credit funds to the buyer.

Therefore, when terminating the contract, especially at the initiative of the borrower, a number of difficulties may arise.

In this article we will tell you whether it is possible to terminate a mortgage agreement, how to do it correctly and what is needed for this procedure.

The decision to buy an apartment with a mortgage is not always the right one: you need to remember that this is a financial burden for a long period (10-15 years or more).

And if at the time of concluding the contract the financial situation is quite sufficient to pay the amount due to the bank, then after some time everything may change: loss of a job, illness of a relative or other life situation will make such payments unacceptable.

It is possible to try to soften the terms of the mortgage agreement, but banks rarely make concessions, and terminating the agreement may be a more profitable option.

Another reason for terminating a mortgage agreement is the desire to sell an apartment purchased with a mortgage loan. This cannot be done until the entire amount under the agreement is paid with the interest established by the bank.

You can try to negotiate with a financial institution on early repayment of the loan, but they will not always cooperate: often early repayment of the loan means a reduction in interest, and therefore is unprofitable for the bank.

In this case, you can go to court and terminate the contract by its decision.

Finally, the reason for the borrower’s desire to terminate the mortgage agreement may be problems with the developer: the house was not built on time, commissioning is delayed, and therefore the transfer of apartments to shareholders.

However, you need to understand that your debt obligations are not to the developer, but to the bank, for which the situation that has arisen will most likely not be a valid reason for revising or terminating the contract, and in this case you may also need to go to court.

A mortgage is a special case of an agreement that is subject to Russian law and is regulated by Art. 450 Civil Code of the Russian Federation. According to this document, the contract can be terminated in two ways: by agreement of the parties (if there are no objections between the parties to the contract) or through the court - if it was not possible to achieve consensus. Legal proceedings can be initiated by any of the parties to the contract.

In any case, termination of the contract implies that the parties pay off their obligations to each other in full; in this case, it will be necessary to either pay the entire remaining amount or return the collateral property - the apartment - to the bank. Thus, you can refuse the mortgage, but in this case you cannot do without losses - money or real estate; in addition, you may need to pay a penalty - this depends on the conditions of termination of the contract.

The procedure for terminating a mortgage agreement is quite complex and includes several stages:

Comments: 2

Your comment (question) If you have questions about this article, you can tell us. Our team consists of only experienced experts and specialists with specialized education. We will try to help you in this topic:

Author of the article Irina Rusanova

Consultant, author Popovich Anna

Financial author Olga Pikhotskaya

1. Michael
   09/04/2021 at 12:15 Hello! I took out a mortgage from Sberbank 2 years ago. Half a year later he fell ill with a serious illness. I still worked for a while, but now I decided to go on disability. The process is lengthy, and the money from sick leave is not enough to pay the mortgage and live on. If there is a 2nd group disability, then I take the apartment through insurance. But by the time they give me disability, the bank will already take this apartment through the court for debts. Question: what should I do in this situation?
   Reply ↓ Anna Popovich
   09/04/2021 at 20:15

   Dear Mikhail, submit an application for mortgage restructuring at SberBank Online or at the bank’s office. The bank will analyze your situation and make a decision. The period for consideration of applications for restructuring is up to 10 working days.

   Reply ↓