Issuance of apartment cards in 2021: where to apply, documents

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When registering a stamp in a passport regarding registration or discharge, an official must indicate this information in special forms that are filled out for each residential premises in Russia. This is an apartment card and a registration card.

Apartment card: what is it?

Form 10 of the apartment card is issued in the form of a document for an individual living space and contains complete information about the citizens living there legally.

This form of document is drawn up for all citizens who undergo the registration process in an apartment (house), regardless of the ownership of the housing stock.

The list of residential areas includes not only apartments, but also institutions for the elderly and disabled, veterans, as well as other commercial and non-profit enterprises with housing stock.

In addition to the listed nuances, the document is issued for citizens under the age of majority or under fourteen years of age who arrived at a new place of residence with:

  1. Relatives;
  2. Parents;
  3. Trustees;
  4. Guardians.

The legislative framework

The obligation for citizens to register their permanent place of residence, as well as long-term stays other than their place of registration (more than 90 calendar days) is established by Government Decree No. 713 (effective as amended on October 26, 2011).

The activities of state bodies in carrying out the above registration functions are regulated by Government Decree No. 373 (current edition dated 08/19/2011).

The form of the registration card, as well as the rules for entering data into it, are established by Order of the Federal Migration Service of Russia No. 288.

Cases when an apartment card is needed?

The document is the official basis for confirming the registration of persons in a certain area. Used to complete real estate transactions, receive benefits and other transactions. An extract from the form may be used to provide information at the place of request. The document is required for:

  • registration of real estate purchase and sale transactions;
  • filling out an application for benefits on utility bills;
  • privatization of an apartment by the owner;
  • transfer of property under a gift agreement;
  • obtaining an identification document;
  • confirmation of the status of a large family;
  • certification of the fact that the family needs to improve their living conditions;
  • for inquiries from the military registration and enlistment office;
  • contacting financial institutions, for example, a bank to obtain a mortgage.

If it is necessary to clarify the location of a person during a certain period of time, an apartment card can also be used. It contains information not only about permanent, but also temporary registration.

An extract from the card is also called a certificate of family composition. If necessary, it will be required by any territorial regulatory authority.

Issued by and to whom

The apartment card itself is not issued to anyone; only an extract from it can be issued, that is, a certificate of registration, or a certificate from the place of residence in Form No. 9.

The paper is issued by the same authorized persons who are in charge of receiving and issuing documents for registration and deregistration, these can be:

  • passport specialists of housing offices servicing the house;
  • employees of the MFC or migration authorities.

An extract can be issued to the following persons:

  • those who are currently registered in the apartment;
  • who was previously registered at this address, but was deregistered as of the date of application;
  • those who are not registered now and were not registered here before, but have the right to use this living space.

What do you need to do to get a card?

The service that provides housing maintenance services to a multi-storey building is obliged to provide all information at the request of a resident citizen.

To do this, you need to look at the current list of required papers on the official website of government services. Then wait a while and pick up the extract or a written refusal to issue it.

Depending on the situation, you will need to provide several documents from the list:

  • passport or birth certificate (for persons under 18 years of age);
  • documents indicating registration or divorce;
  • certificate from the educational institution. It will be required for full-time students at a university;
  • documents confirming disability or guardianship.

In most cases, the refusal may be due to an insufficient number of documents provided or simply the data is not in the archive.

Almost all residential properties connected to the “benefits of civilization”, such as gas, water, electricity, etc., and put into operation, must have an apartment card.

This is a document drawn up for residential premises and issued to the owner of the property (in accordance with Russian legislation), which indicates information about all persons legally residing in it. Those who plan to apply for benefits from the state (for example, subsidies) or intend to enter into any transactions on this property in the future cannot do without it.

For which citizens is it issued?

An apartment card is an official document drawn up for a specific residential premises and containing all information about the persons legally residing (residing) or staying (staying) in it.

Apartment cards are issued for persons undergoing the registration procedure in residential premises of the state, municipal and private housing stock.

The list of such residential premises includes apartments of housing cooperatives, homes for the elderly, disabled people and veterans and other government and commercial institutions that have a housing stock with the right of operational management or economic management.

In addition, the card must be filled out for a minor citizen under 14 years of age who has arrived at a new place of residence:

  • with parents;
  • with guardians;
  • with trustees;
  • with relatives.

Differences between apartment cards and house books

In terms of its purpose, the card is similar to a document such as a house register, an extract from which can also be ordered if necessary. However, there is a significant difference between them:

  1. A house register is issued for a private house, kept by the owner and transferred to the new owner along with other documents after the sale of the property.
  2. The card is stored in the HOA, Management Company or Housing Cooperative. The owner can contact these organizations at any time and request an extract.

However, the house register is opened not only for private houses, but also for apartment buildings. To obtain an extract from it, you must also visit the Management Company or go to the MFC.

There are similarities between them:

  1. Both documents contain information about all registered citizens – both permanently and temporarily.
  2. Changes are made to both documents upon the departure/arrival of citizens, or any real estate transaction as a result of which the owner changes.
  3. Finally, both documents are current (valid) until either of these changes occur.

Thus, when purchasing real estate, it is in the buyer’s interest to request this paper from the owner in order to avoid undesirable consequences

When you need it

Despite the fact that the document is not officially valid, it is capable of confirming legally significant facts in the past.

In the regulations governing the acquisition of citizenship by foreigners, this form is included in the list of papers with which applicants have the right to confirm residence in the territory of the Russian Federation - this is the main reason why foreigners need an apartment card in 2021.

So, according to paragraph 1 of Art. 33.1 of Law No. 62 “On Citizenship”, in order for an IG to be recognized as a native speaker of the Russian language, among other requirements is the permanent residence (currently or in the past) of the person or his ascending relatives in the territory of modern Russia. In accordance with clause 16.3 of Presidential Decree No. 1325, the documents that confirm this are considered:

  • extract from the house register;
  • a copy of the apartment card;
  • papers on military registration;
  • military ID.

It is necessary to confirm permanent residence in the Russian Federation, according to Art. 25 of the Law on Citizenship, and in the case of obtaining citizenship by a child. In accordance with paragraph 18 of Decree No. 1325, the following documents confirm this:

  • Residence permit or temporary residence permit for a child;
  • Residence permit or temporary residence permit of a parent indicating the child;
  • extract from the house register;
  • extract from the apartment card in form 10;
  • a copy of the financial personal account;
  • a copy of the detachable part of the notice of stay.

These facts establish that legislators assume that some applicants have copies of an outdated document. But if, in the case of confirmation of residence in the Russian Federation in the past, paper with an expired expiration date is suitable for NRN, then to confirm current residence, its expiration date is taken into account.

Current residence in the Russian Federation for both the NRN and the minor will be confirmed by a registration mark or a tear-off notification of arrival form. Since the legislation by default assumes the conscientiousness and reasonableness of the applicants’ actions, the place of permanent or temporary registration is recognized as the place of residence. Otherwise, you must obtain a certificate replacing an extract from the apartment card through State Services or in person from the Ministry of Internal Affairs.

Apartment card form

When registering in a citizen’s residential premises, an apartment card is issued according to form No. 10 approved by Order of the Federal Migration Service of Russia dated September 11, 2012 No. 288. It contains mandatory columns to be filled out:

  • address of the apartment building;
  • number of the apartment or other residential premises;
  • room area;
  • owner or other owner of the premises;
  • Management Company;
  • personal data about persons living in the apartment.

What does the apartment card form contain?

The apartment card (Form 10) is a unified form and approved by Order of the Federal Migration Service of the Russian Federation No. 228 dated September 11, 2012. In the appendix to this order, each citizen can see a sample of this form.

The apartment card is presented in the form of a document where all citizens currently living or previously living in the specified residential area are registered. The apartment card form must have the following fields that must be filled out:

  1. Address of the residential building;
  2. Name of the document form;
  3. Apartment number and area;
  4. The name of the organization that provides utilities and other services to residents of the specified house;
  5. List of persons related to the specified residential area who have completed the registration procedure. Here it is mandatory to indicate the date of registration, the relationship to the owner of the living space, information about the date of birth, and if available, the date of deregistration is indicated.
  6. Full name of the tenant or owner of the living space;
  7. Information about the owner of the apartment.

Form and sample

The document contains information about all citizens who are registered in a given territory (i.e. about the owner himself and about other residents registered temporarily or permanently). The document also contains information about children under 14 years of age. If they arrive at a new place of residence (when changing housing), they are registered only if they live together with their legal representatives:

  • natural parents;
  • foster parents;
  • guardians or trustees;
  • other relatives who are responsible for them.

The apartment card form was officially approved by the migration service - this is the so-called form No. 10 . The document reflects the following information:

  1. Address of the residential area indicating the subject, locality, postal code, street, house and apartment number.
  2. The total area of ​​this territory (residential part only).
  3. Telephone (if available).
  4. The name of the company that services the house (Management company, housing department, house management, etc.).
  5. Full name of the owner or tenant (who signed a social rental agreement with the municipal Administration).

This is followed by a tabular section that contains information about all registered citizens (permanently and temporarily);

  • FULL NAME;
  • degree of relationship in relation to the owner or tenant;
  • full date of birth;
  • date of registration (i.e. registration of registration);
  • date of deregistration.

Blank form:


And here is a real completed sample:

Contents of the document

Form No. 10 is double-sided and is a piece of paper measuring 210 x 148 mm,

The header indicates the detailed address of the residential premises, as well as the full name of the owner or tenant, apartment number, number of square meters. meters of living space. Be sure to indicate which housing institution serves the house and is responsible for entering data into the document.

The following is a table with specific information about the residents:

  • attitude towards the owner or tenant;
  • FULL NAME;
  • date of birth (in full);
  • date of registration;
  • date of deregistration.

All information must correspond to that included in the migration service database.

Where and how to get an extract from the apartment card

The Main Directorate for Migration Affairs of the Ministry of Internal Affairs of Russia has determined the procedure for obtaining an extract from the apartment card (form 10) and an extract from the registration card (form 9). These two documents are interconnected and are filled out simultaneously when registering a person at the place of residence/stay.


form 9

Data from Form 10 can be obtained by homeowners, as well as persons currently registered in a given living space or previously registered in it, but already deregistered.

Important ! The original card is not issued. You can only receive an official extract from the apartment card or its certified copy.

To obtain an extract from Form 10, you must contact the authorities authorized to issue such a document:

  • management company (passport office);
  • local branch of the Main Directorate for Migration of the Ministry of Internal Affairs of Russia;
  • MFC;
  • State Services portal.

To obtain a certified copy of the apartment card, contact the place where the original is stored. A Form 10 certificate from the passport office and an extract from Form 10 are the same document.

An extract or certified copy of Form 10 is issued upon application accompanied by supporting documents. These include a general civil passport of the Russian Federation with a stamp indicating registration/extract at a given address and an extract from the Unified State Register of Real Estate on the ownership of the living space or a social tenancy agreement.

The completed document is issued personally to the applicant or an authorized representative on the basis of a notarized power of attorney.

An extract or copy of Form 10 is signed by an official and certified with an official seal.

Important ! If an official refuses to issue the requested documents, then a written refusal must be requested. It must indicate the reason. You can then appeal this decision to a higher authority or go to court.

Personal visit to the management company

First of all, you can contact the Management Company (MC) or housing cooperative, other organizations that service your home. You must bring with you:

  • passport of the owner or tenant (for social rent);
  • apartment ownership certificate;
  • agreement on the basis of which the property became property (purchase and sale, exchange, donation, etc.);
  • social tenancy agreement - in the case of a municipal apartment in which citizens are registered who only have the right to use the living space.

Along with these documents, the citizen also writes an application, a form and sample of which will be issued on the spot. This is a free form that looks something like this.

The finished document is issued on the day of application . As a rule, to issue an extract, you will only need a passport, since the Management Company already has information about each owner. But just in case, you need to take the entire package of documents (you will need the originals).

At the passport office

Contacting the passport office is relevant in a situation where the Criminal Code could not be determined . This option also makes it possible to obtain an archival extract, which will be useful when checking an apartment before purchasing.

At the passport office, to obtain the document, you simply need to present the applicant’s passport . But an employee of the authorized body may request other documents. For example, if the owner of an apartment applies, title documents are presented: an extract from the Unified State Register of Real Estate, a purchase and sale or donation agreement.

Personal visit to the MFC

In this case, the set of documents to be received will be exactly the same. The Multifunctional Center is convenient for citizens who, for some reason, cannot visit their Management Company or Housing Cooperative.

For example, if the owner is actually away for a long time, working in another region or area, it will be more convenient for him to visit the MFC. A citizen can contact any center, since both departments provide the same services. The only downside is that you have to wait up to 3 business days.

An extract from the apartment map is not issued through GosGosuslugi. In this matter, the service only offers information about the possibilities of obtaining it, which is due to the lack of a unified database.

According to legislative norms, apartment maps are maintained by premises owners and authorized bodies. Coordination of electronic documentation is not provided. In this case, you will have to come to receive the extract in person.

Pros and cons of obtaining an apartment card through the State Services portal

You can order an apartment card online through State Services from any corner of the globe.
There are several advantages of using the remote method. Firstly, it's convenience. You can receive the service from anywhere, as long as you have a device for accessing the Internet (computer, tablet, laptop or phone) and the connection itself.

Secondly, saving time. A personal visit to the department is not required to submit an application. You can receive the service at any time (day, morning, night), on weekends and holidays

The disadvantages of this method are:

  • failures on the portal;
  • engineering works.

Step-by-step instructions on how to get an apartment card online


Apartment card is otherwise called Form 10.
To receive the service, it is recommended to adhere to the following instructions.

Step 1. Go to the official portal of government services https://www.gosuslugi.ru/ and click on the “login” button.


Enter your login and password. You can also log in if you have an electronic signature. After entering the required data, click on the “login” button.

Step 2. Select the section “class=”aligncenter” width=”1200″ height=”632″[/img] Select the subsection “family and children”.


Next to the line “personal and archival information”, click on the down arrow.

Step 3. From the list that opens, select the line “providing address and reference information.”


Choose .

Step 4. Click on the “go now” button


or wait for automatic redirection to the application form.

Step 5. Click on the “submit a new application” line.


Click on the “continue” button.

Step 6. Select a location by clicking on the line.


Indicate the region, city, district and locality.

Step 7. Select the place to receive the service by clicking on the appropriate line.


The pickup location is selected from the list that opens.


After selecting, you can view the branch address, phone number and operating hours. You can also view the location on the map.

Step 8. Choose the option to submit an application: in relation to another person, in relation to yourself.

Step 9. Click on the “next” button.

Step 10. Check that the personal data of the service recipient, automatically transferred from the profile on the portal, is filled out correctly. Fill in the place of birth in the same order as in the passport. Provide contact details. Fill in the recipient's postal address (zip code, region, district, locality, street, house and apartment).

Step 11. Check the correctness of the recipient's passport data automatically transferred from the user profile.

Step 12. In the “type of information requested” section, select “registration at place of residence”.


Indicate the reason for the request.


Click on the “next” button.

Step 13. Select the method of receiving notification of the progress of the provision class=”aligncenter” width=”1200″ height=”680″[/img] Click on the “submit application” button.

What needs to be included

Upon receipt of the extract, you will need to provide certain documents. It all depends on the situation in which an extract will be needed.

List of documents:

  • for persons 18 and older - passport;
  • birth certificate for living and death certificate for deceased;
  • marriage or divorce certificates;
  • certificates of guardianship or disability;
  • for adults studying full-time - a certificate from the place of study.

Changes and shelf life

Changes to the card are made by the person responsible for the maintenance, storage and accuracy of the card index of records. The basis for entering information is the provision of documents by the citizen completing permanent or temporary registration and the consent of the owner of the apartment. When making a new entry, the presence of the owner of the property is required. The situation is similar with an extract from this residential address.

The apartment card is stored for an unlimited period of time, until all registered persons leave the given place of residence. Information accumulates starting from the moment the house is put into operation and the first residents move in.

Who makes changes to the apartment card

Information in Form No. 10 of the FMS order, for example, regarding a specific apartment, can only be added by a person authorized for such actions by the HOA or the housing management company. The completed papers are submitted to the registration authority. After completing all the necessary procedures, they are returned to the file cabinet of the housing service organization where they will be stored.

If a citizen registers at his location in a sanatorium, campsite, boarding house or hotel, he fills out a form approved by law and submits it to the official.

The responsibilities of this employee include the registration of temporary registration of those arriving at the institution with the relevant authorities.

Thus, the person responsible for registering individuals is a kind of intermediary between them and the FMS. The law does not oblige housing and communal services structures to engage in such activities, and at the same time, if they refuse, it will be much more difficult for them to work. Since management companies, homeowners' associations and other similar organizations need information about residents of the buildings they serve.

Definition and basic concepts

Much has changed since the days of the Soviet Union, but some things have remained unchanged, for example, the apartment card . This is an official document of strict reporting form, containing brief information about the residents previously and currently registered in the apartment. Data is entered into the card in the form of a list. If the free space in the document runs out, the card is sent to the archive.

The apartment card (AC) was developed and approved by the Migration Service of the Russian Federation with the aim of recording all arriving and departing persons in the apartment, regardless of the degree of relationship and other circumstances. Responsible for maintaining the document are government agencies that manage apartment buildings.

The form and content of the PC are fixed in regulations, which reflect the requirements for the design, maintenance and completion of all columns. The card is issued upon registration of new citizens in residential premises of municipal, state and private housing stock.

Certain officials are appointed responsible for storage . Typically, documentation of this format is stored by the companies that manage this apartment building.

Shelf life

The responsibility for ensuring the safety of apartment cards rests with the organization managing the residential building or the HOA. In the latter case, the owners at a general meeting decide on who is responsible for filling out the forms and where to keep them.

Document Form No. 10 may be required until all citizens indicated in it are deregistered. It can subsequently be destroyed.

The need to find out who was registered in a particular residential area, check information about persons not deregistered, or obtain a certificate of family composition arises quite often.

To do this, you need to spend a little time on the following steps:

  • collection of documents;
  • the list should be clarified on the website of the authorities, by phone or at the information stand at the FMS;
  • a visit to the passport office of the company that services the apartment;
  • or you can take advantage of advanced technologies and seek help from the government services portal. True, a visit to the passport officer still cannot be avoided, since the paper must be received in person or through a legal representative;
  • provide the papers required in the current situation;
  • receive a copy of form No. 10 or a certificate of family composition.

Thus, an apartment card is a document that contains all the information about the citizens registered in the apartment. Including their dates of birth, arrival and departure. It also contains information about the degree of relationship or relationship between the owner and users of the living space. The usefulness of this data should never be underestimated.

In what cases is it required?

The apartment map recorded all the information about the persons who had ever lived and were registered in the apartment. This document was required for:

  • registration of permanent and temporary registration of citizens;
  • deregistration.

An apartment card was required for any real estate transactions. For example, when concluding a purchase and sale agreement, the future owner must make sure that no one really lives in the apartment (since all persons have already been registered) in order to avoid in the future the risk of third parties appearing who have the right to use part of the apartment or house. The document was also required when applying for housing and communal benefits.

Since the apartment card is outdated and is no longer used, banks, notaries, various departments, educational institutions and other organizations must independently request information on the registration of citizens through the interdepartmental electronic interaction system (SMEV).

Extract from the apartment card

In order to obtain an extract from the apartment card, you must contact the management organization that manages the building in which the apartment is located. It can also be ordered through the Unified Portal of State Services.

As a general rule, to obtain an extract, you must verbally request it from the body authorized to issue such documents. It is issued upon presentation of the following documents:

  1. identification document (passport or other);
  2. confirming the right to the premises, namely a certificate of state registration of the right to a social tenancy agreement, etc.

The completed extract must be issued to citizens who apply for its issuance on the same day. The basis for refusal of such a service may be the citizen’s indication of false information or failure to provide documents that are required to receive the service.

If an incomplete set of documents is presented, a written refusal .

The refusal must indicate what motivated , what its reasons are, and the official must refer to specific provisions of the law. Refusal to provide an extract can be appealed to higher authorities. In addition, you can go to court to resolve this dispute.

How to apply

The document is a state document, therefore it is stored in authorized departments. The consumer does not have the right to independently make adjustments and changes to the card.

Special institutions deal with such things, which include:

  1. Employees of the management company and housing and communal services to which your home belongs. The certificate is stored in their catalog and is not issued to consumers.
  2. Self-government bodies for residential real estate.
  3. Staff of boarding houses, sanatoriums and hotels who conduct temporary registration at the place of arrival.
  4. Regional branch of the department for population migration.

As soon as you have registered at your new place of residence, you should go to the management organization that holds the document so that they enter your information into it. You cannot change the information in the certificate yourself, only after agreement with the housing and communal services.

Many people are interested in whether it is possible to issue a door-to-door certificate through the main resource of government services in electronic form. Unfortunately, such a service is not currently implemented on the site and is not planned in the near future. You will not be able to issue even an extract and a copy of the document. The only way out is to visit the institution in person.

When they can refuse extradition and what to do

The issuance of a certificate of residence may be refused if the applicant:

  • was never registered in this apartment and was not registered during the period of application;
  • does not have documents for the right to use this housing;
  • cannot confirm his identity due to the absence, damage or invalidity of an identification document.

In any case, authorized persons can refuse to issue a certificate only in writing, indicating the grounds for refusal. The apartment card (form No. 10) cannot be provided in person - it is only possible to obtain an extract from it.

Having received a refusal to issue a certificate in the proper form, a citizen can appeal the decision to the judicial authorities . To do this, a statement of claim is written, which describes the entire situation and proves the citizen’s right to receive the document. A refusal to extradite is attached to it.

To whom is it issued?

These certificates are issued for citizens who register in multi-apartment housing . The apartment card itself is not issued to anyone; only an extract from it can be provided, that is, a document about registered citizens or from the place of residence in Form No. 9.

The extract is issued to the applicant upon oral request. The document is provided:

  • passport officers for housing companies;
  • employees of the MFC or the Main Directorate for Migration of the Ministry of Internal Affairs of the Russian Federation.

The extract can be issued to the following citizens::

  • those who are currently registered in the apartment;
  • who was registered at this address previously, but was discharged during the period of application;
  • who is not registered, but can use this living space.

Anyone included in this list can obtain a certificate from the place of registration by contacting the government agency in person or through a guarantor.

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