How to order an address certificate through State Services - step-by-step instructions

Currently, the extract from the house register or form No. 9 has been abolished; instead of this form it is necessary to provide an address certificate. It may be required in different situations:

  • when applying for a job;
  • to receive benefits;
  • when applying for subsidies and other similar cases.

If previously you had to personally contact the passport office to obtain this document, now you can fill out the application remotely through the State Services portal. An address certificate of registration at the place of residence can be issued both for oneself and for another individual.

What is an address certificate?

An address certificate is a document confirming registration at the place of residence of a citizen of the Russian Federation.

The service is provided by the Ministry of Internal Affairs of the Russian Federation free of charge throughout the country.

The preparation of the certificate takes up to 30 calendar days; registration of the application sent through the State Services portal is carried out no later than the next working day.

The validity period of the address certificate depends on the department where the document must be submitted, and can range from 10 working days to several months. Therefore, we recommend that you check the deadline directly with the authority that requested the address certificate.

To apply for an address certificate, no special documents are required, only a passport or birth certificate. It is enough to enter information about the applicant in an electronic form and have a confirmed account on the portal.

How to find a service? After logging into your personal account, you can go to the filling out form through the search bar “Obtaining address and reference information regarding an individual” or using the link.

What information is contained in the document

After receiving the final document, it indicates the citizen’s personal data: last name, first name and date of birth. Below is the address where confirmation and status of the applicant is required

.
The form manually underlines the required definition - registered, deregistered at the place of residence or temporary residence. The date must be indicated, information about the authorized agency that compiled the document and the seal of the institution
. The sample looks like this:

Help can be obtained from the following authorities:

  1. Passport office in the area where the citizen is registered.
  2. The nearest branch of the MFC.
  3. Regional department of the Main Directorate for Migration of the Ministry of Internal Affairs, Federal Migration Service (FMS).
  4. ZhRP or management company that services your home.
  5. On the official portal of government services online.

How to get an address certificate through State Services - step-by-step instructions

After clicking on the “Get service” button, the system will redirect you to the old version of the State Services website to fill out an electronic application.

  • How to order certificate 182n through government services
  1. Select the region of application, as well as the department where you can pick up the completed certificate.

Please note that it is necessary to indicate exactly the department corresponding to the address for which the certificate is required. The system will also remind you of this, otherwise the application will be automatically forwarded to the department assigned to the address of the applicant, and a notification about this will be sent to your personal account.

Here the portal offers you to choose for whom you want to issue an address certificate: yourself or another individual.

  1. Fill in your personal information: passport details, address, full name, date and place of birth, as well as contact information. All fields marked with an asterisk (*) are required.
  2. Fill in the information regarding whom the request is being made and specify what information is required and why.
  3. Check carefully all the information included in the application. Here you can specify your preferred method for notifications about the progress of the consideration of the application.
  4. If all information is entered correctly, after clicking on the “Submit Application” button in your personal account on the State Services portal, a notification about the progress of the process will appear.

Please note that if any fields are filled in incorrectly, at any step you can go back to the corresponding stage to enter the correct information. Also, if you had to take a break or closed the page, when you visit again, the system will offer to return to filling out the draft, which is saved automatically, or fill out a new application again.

It should be noted that the grounds for refusal to issue address certificates are not established by law, and if you need to clarify the information, department specialists will be able to contact you.

Registered users can order a certificate of residence and other services through the Unified State Portal on the official website GosUslugi.Ru. You can enter the page by phone number, snils or email address.

Contacting the Help Desk

How to obtain address and reference information through State Services? For convenience, resource users are offered several ways to contact technical support. The help desk of the public services portal is available both by phone and online.

By phone

Providing address and reference information for State Services is possible by telephone. To get a free consultation from a qualified specialist, you need to dial the hotline number 8 800 100 70 10. The State Services helpline number for Moscow residents is +7

.
For calls from a mobile phone, a short number is provided - 115. There is no charge for calls to the technical support hotline
. The rule applies to all numbers of Russian mobile operators.

Note: There is a separate line for calls from abroad -. In this case, the call to the support service is paid according to the current tariffs of the mobile operator.

Through messengers and social networks

You can contact the unified State Services help desk via instant messengers and social networks. At the moment, the portal offers the following communication options:

  • https://www.facebook.com/new.gosuslugi/;
  • https://vk.com/new.gosuslugi;
  • https://ok.ru/group/gosuslugi;
  • https://twitter.com/EPGU.

In addition to the communication options listed above, you can contact the State Services help desk via online chat. To contact technical support, you need to go to the official website of the portal, select the “Support” tab and ask your question in a special window

. This function is provided for registered users only.

The State Services website, whose help desk operates 24/7, is very popular among Russian residents. Users can find answers to the most common questions directly on the electronic directory website or through the support service.

Instructions for completing form No. 8 through State Services

Step-by-step instruction:

  1. Register on the portal - GosUslugi.
  2. Log in to your personal account by entering your email or phone number.
  3. At the top of the page, click the “services” button – the “Services” link.
  4. Next, you need to click on the “Passports, registrations, visas” tab.
  5. Click on the section “Registration of citizens”.
  6. Select the item: “Registration at place of residence” – link to the section.
  7. Determine the type of service received: register with the department or electronically. Click on the “Get service” button.
  8. Indicate who will order the application. Since you are applying for a minor, you need to select the item “I am the legal representative of a minor” and note the relationship of the applicant to the child.
  9. Next, you need to fill out a form: enter the data manually, filling in all fields with the “*” sign. Click “next”.
  10. Check the completed application to ensure that the information entered is correct. Select the address of the migration service where it is convenient to pick up the document. Click on the “send” button.

When the application for obtaining a certificate of registration through State Services is completed, information with the application number will be sent to your personal account. A notification about the deadline for completing the application will be sent by email or SMS.

Attention! If the application contains reliable information, a certificate of registration through State Services will be available for issue within three days.

How to find the information you need on your own

It will not be difficult to understand the site yourself. All data is grouped into thematic blocks

.
By selecting the “Service” tab, you can get help for entrepreneurs, individuals and legal entities. The portal works not only for Russian citizens, but also for foreigners
. All information for citizens of other countries is collected in the appropriate section.

The State Services website, whose reference information is divided into several blocks, has a logically understandable interface. For ease of use, there are three sections:

  1. Services.
  2. Government agencies.
  3. Examples from life.

You can obtain information through your personal account. To enter your electronic account, you must log in to the system.

Why do you need a certificate of residence?

A document confirming the fact of residence in a certain place at the moment or some period of time ago is a certificate of residence. It comes in two types:

  • from the place of permanent registration;
  • at the place of stay – indicates for what period the citizen will be at a temporary address. This place of residence may not coincide with your permanent registration.

Important! After moving to another locality, within 90 days you need to contact the HOA, MFC or housing and communal services and undergo permanent or temporary registration. For non-compliance, a fine of 2 thousand rubles to 5 thousand rubles is possible.

Where required

A document confirming your location may be needed when applying to the following departments:

  • to social security to obtain benefits;
  • when registering for school or kindergarten;
  • to court;
  • when contacting financial institutions (banks).

These are the main authorities where you may need a certificate of registration in the apartment. State Services will help you obtain it.

Types of registration by place of residence

Every Russian has the obligation to register at his place of residence. There are two types of registration:

  • at a permanent place of residence, which is the main address of residence of a citizen on the basis of ownership of housing, a lease agreement, occupation by service, etc.;
  • at the place of stay where the person lives temporarily. For example, it could be a hotel, sanatorium, medical facility, tourist center, etc. In this case, you can live for the first 3 months without completing any documents. After this period, the receiving party is obliged to transfer information about the guest to the registration authorities.

Cost of certificate and channels of receipt

A certificate of residence through State Services is issued free of charge. Document execution is available:

  • Step-by-step instructions on how to order a police clearance certificate through State Services
  • by registered mail by Russian post;
  • in person at the multifunctional center (MFC), at the passport office, HOA, or at the migration service.

Important! Obtaining a certificate is possible only for citizens of the Russian Federation.

How to get a registration certificate through State Services, how long to wait and what is required for this?

When it might come in handy

A document confirming a citizen’s place of residence may be required under various circumstances. The main ones are listed below:

  • when applying for subsidies, benefits, allowances, compensation payments, etc.;
  • when registering with a medical institution or receiving benefits for treatment;
  • when writing a statement of claim to the court;
  • when registering with municipal authorities in order to improve living conditions;
  • if the civil status has changed (marriage, divorce, etc.);
  • when contacting the Federal Tax Service;
  • upon entry of inheritance rights, when it is required to prove the residence of the deceased at a specific address;
  • when submitting documents to a general education school;
  • when receiving a social mortgage;
  • during employment;
  • when concluding legal contracts;
  • for military registration at the military commissariat.

Certificate form 8 and family composition

To receive social benefits, you will need a certificate of those registered in the apartment; the document can be ordered through State Services if you contact:

  • from a mobile or landline phone;
  • personally or through a legal representative.

The document indicates the full name of those living in the apartment, degree of relationship, and date of birth. The period for providing the service is up to 5 working days.

Help No. 8

A document in Form No. 8 confirms the registration of a child under 14 years of age. Not valid without a birth certificate. These documents must be submitted together. To find out how to order certificate number 8 through State Services, you can use the following recommendations.

Validity period of the residence certificate

There is no clear validity period for the certificate and depends on the department to which the citizen applies. Deadlines may be:

  • 10 days (for recalculation of utility bills, registration of benefits);
  • 14 days (when contacting social support);
  • month (registration of real estate transactions).

To determine the exact validity period of the document, you need to call the organization where you plan to receive the service.

FAQ

How much does it cost to order a family composition certificate?

This document is provided free of charge, regardless of the channel of receipt.

Is it possible to order a certificate of family composition through State Services?

If we are talking about a city, then citizens usually receive a document by contacting the MFC. Through State Services, access to online ordering can be opened for small municipalities and towns. In this case, the finished document is issued through the district administration.

How do I know if I can get a certificate from State Services?

Log in with your credentials. Enter the phrase “Housing documents” into the search. If the name of your administration is on the list, then you can make an online order. You can also see information on how to obtain a document on the page for a specific city.

What will be reflected in the family composition certificate?

To whom the certificate is issued, who is registered in this living space together with this citizen, who these people are related to him.

Is it true that house books have been cancelled?

House books have been cancelled. Instead, an electronic database has been created, maintained by the Ministry of Internal Affairs. It provides information about those registered, on the basis of which the MFC or the district administration generates certificates.

Sources:

  1. Public services: Certificate of family composition.
  2. Website of the Mayor of Moscow: How to prepare housing registration documents.

about the author

Irina Rusanova - higher education at the International East European University in the direction of "Banking". Graduated with honors from the Russian Economic Institute named after G.V. Plekhanov with a major in Finance and Credit. Ten years of experience in leading Russian banks: Alfa-Bank, Renaissance Credit, Home Credit Bank, Delta Credit, ATB, Svyaznoy (closed). He is an analyst and expert of the Brobank service on banking and financial stability. [email protected]

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Advantages of the State Services portal

The State Services portal has a number of advantages:

  • execution of the service in less time than in person;
  • minimum package of documents;
  • tracking of stages of service provision is available;
  • if difficulties arise, you can contact the support service, which will give step-by-step advice on how to solve the problem;
  • an interactive service portal is available for employers;
  • the ability to make an appointment with a doctor and go on time without waiting in line;
  • remote submission of documents for enrollment in school and kindergarten;
  • payment of the state fee for obtaining a foreign passport and a passport of a citizen of the Russian Federation with a 30% discount;
  • displays information about the amounts of taxes, fines and penalties that can be paid on the website with a 30% discount;
  • payment for housing and communal services without commission;
  • submitting an application for marriage registration to any registry office;
  • information is provided on how to obtain a tax deduction after selling an apartment.

These are the main advantages of the portal. On the State website you can find reliable information about innovations in legislation.

  • How to order and receive a certificate of no criminal record through the State Services portal

Help on the State Services website

One of the services of the State Services portal is address and reference information for residents of Russia and other countries. This resource provides the opportunity to resolve many issues in electronic format.

. Moreover, personal presence in government agencies is often not required at all.

Website of the State Services of the Russian Federation - reference information in various areas. Here you can find answers to questions on social security, insurance, healthcare, housing and communal services, and entrepreneurship

. Obtaining citizenship, obtaining registration or a visa, organizing land and property relations, current taxes and fees - all this and much more is presented on the state portal.

Flaws

Using the portal, citizens contact technical support with the following problems:

  • frequent preventative maintenance;
  • failures during registration: on the main page the places for entering the password and login are “mixed”, the SNILS and phone number input tabs overlap each other (it can be eliminated if you register from another browser);
  • not all services are available (the technical service is working on this issue and regularly expands the range of capabilities by adding to the portal);
  • interaction with departments has not been finalized: for example, the traffic police does not receive information about submitted applications through State Services;
  • in some cases you need to have a printer or scanner on hand.

The Unified Portal of Public Services has more advantages than disadvantages. Therefore, citizens register and take advantage of the available opportunities.

Content

How to compose correctly

The address certificate document regarding the requested persons at the request of the authorities, Form No. 9a, is prepared on a unified template. The appearance of business paper is approved by law. The provisions are set out in Order No. 422 of the Federal Migration Service of the Russian Federation dated October 29, 2007. It is unacceptable to deviate from the norms adopted by law. The format of the form is 210 x 150 mm, the document consists of one page.

To receive a certificate, you need to submit an application:

  • 15 days from the date of filing;
  • up to 30 days from the date of registration of the application - when additional verification is required.

The finished template is filled out entirely on the computer. You can also enter information into the fields of the certificate by hand. In the form, avoid:

  • punctuation and spelling errors;
  • typos:
  • factually unreliable data.

It is prohibited to make corrections to the text or cross out errors. If any errors are found, you need to reprint and fill out the form. You can view a sample address certificate regarding the requested persons for a request from the authorities, form n 9a, in the next section of the article.

Information contained in the help:

  1. FULL NAME. individual applicant.
  2. Date of birth, address of residence.
  3. List of registered persons, date of their registration.
  4. Data on living space - total, living area, number of rooms.
  5. Information about the owners of the living space.
  6. About the family relations of these persons.
  7. The name of the document according to which the certificate was issued.
  8. Details of the institution that issued the document.
  9. FULL NAME. and the signature of the person who issued the document.
  10. Seal of the institution that issued the document.

Obtaining a certificate through the State Services portal

To order a registration certificate online, you must log in to the State Services portal. If you are registered, then immediately fill out an application; if you have not gone through the registration procedure, then you need to create your account on this portal. Then, by logging into your personal account, click on the “Issue of documents” section and fill out an application for a certificate of registration. An invitation to the reception will be sent in the coming days. You need to take the necessary documents with you.

To obtain a registration certificate you must:

- presence of a PC,

- Internet access,

— registration in the State Services system.

Receive a certificate of registration through State Services:

- you can personally,

- or through an authorized person, in accordance with the current legislation of the Russian Federation.

Services are provided free of charge, within one business day.

Documents required to obtain a certificate:

— establishing the ownership of the applicant’s real estate;

— establishing the owner’s right to own a land plot;

— technical passport for a residential property;

- house register and extract from it;

- an act of establishing the fact of residence of a person, drawn up by a special commission;

— document proving the identity of the applicant.

The main advantage of obtaining a certificate through government services is that it is received at a certain time, and there is no need to stand in line.

After analyzing the documents provided, the specialist will issue a certificate or refuse to issue it.

Grounds for refusal in case of failure to provide one of the following documents:

— document proving the identity of the applicant;

— birth certificates of children;

- take home books or extracts from them;

— BTI technical passports for residential real estate;

— documents confirming ownership of residential real estate.

Who is entitled to receive

A certificate of registration at the place of residence/permanent residence is issued only to the citizen who has submitted an application and is registered at the specified address, in person. A request for confirmation of a particular type of registration can also be submitted:

  • law enforcement officers;
  • civil servants of the Pension Fund of Russia and the department of social protection of citizens;
  • notary;
  • official representative of the applicant on the basis of a notarized power of attorney.

Important to know: The place of residence of citizens under the age of majority is considered to be the address of their parents or guardians.

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