How to submit an application to the Civil Registry Office through “State Services” and what to do next

Article updated: July 26, 2021.

Author: Lawyer Sergey Vladimirovich.

Today, no one can be surprised by the development of the Internet and the convenience of its use. Government authorities also realized this and began to create services that help citizens perform many operations without leaving home.

In 2021, the best of them is public services. Here you can apply 1-12 months before your wedding date. Read on for details.

What is the Gosuslugi portal?

In 2009, a reference and information Internet portal was created that allows individuals and legal entities to receive one or another government service of the Russian Federation online. Now there is also a phone application, which greatly simplifies working with State Services.

The site has many sections that allow you to find out information, register with government agencies, fill out documents, and submit applications. In order to freely use all the capabilities of the portal, you must fill out a form consisting of your passport and SNILS data. The site will automatically take this data from your personal account when filling out an application.

Working with the portal is easy, as it is structured and designed specifically for better user perception.

It is worth remembering that during a pandemic, the only option is to submit an application to the registry office through the “State Services”, since most government agencies operate in a limited mode.

Sample and form of receipt

In the receipt details you are offered the following fields to fill out:

  • OKTMO code;
  • payer information;
  • payer's registration address;
  • amount of payment;
  • date of payment.

To get acquainted with the receipt form in more detail, you can download it from the registry office department where you will submit the application. You can also print the document and fill it out at home yourself. If you do not know the amount of the payment, then information about how much the state fee costs can be obtained from the employees of the civil registry office or on the government services portal.

Application instructions

All operations for submitting an application must be carried out within 24 hours. Only during this time will the reservation at the registry office be valid.

It’s easy to find the desired section on the website: in the service catalog you need to select the “Family and Children” tab, then “State registration of marriage”. Complete application instructions will appear on the page. There you must select the type of service received - electronic or personal visit to the registry office.

Preparation of documents

The documents that will be required to submit an application through the portal are a passport and SNILS of both applicants.

Payment of state duty

The state fee for registering a marriage and issuing a certificate is usually 350 rubles. However, if you submit an application through Gosuslugi and pay online, you will receive a 30% discount. Thus, you will need to pay only 245 rubles.

Submitting an application

An application for marriage registration must be submitted by both parties, that is, by both the groom and the bride. To do this, everyone will need to fill out a short questionnaire directly on the site. Data to be entered:

  • FULL NAME;
  • passport data;
  • nationality;
  • education;
  • amount of children;
  • desired surname;
  • Civil registry office, time and date of registration.

After the first person enters his data into the form, he will need to indicate the SNILS and email of the second applicant. The portal will process the data and send an invitation to fill it out. You just need to follow the link leading to the application page and fill out all the same fields, only under your account on the site. Next, the state fee is paid. Only after all these steps can the application be sent to the registry office.

Choosing a registry office

A separate article can be devoted to choosing a place to register your marriage! This choice is really important and there are a lot of options now, but we won’t talk about the subtleties of the choice here, they depend on such nuances as: location; availability of the necessary free time; beauty of the interior; possible number of people at registration...

In this article I want to focus specifically on the importance of early choice. Yes, you need to decide on the registry office as early as possible, because the likelihood of having the free time that you need decreases every day, and popular or beautiful dates are sorted out first!

The question also often arises: what is the difference between the registry office and the Wedding Palace?

So, in the registry office you can register not only marriage, but also other events: the birth of a child; establishing paternity; adoption; change of name, etc. And in the Wedding Palace, only marriage registration is possible, which is the focus of the entire work of the establishment. Also, it is in the Wedding Palaces that the ceremony is held more solemnly and in more beautiful interiors.

And not many people know, but you can register a marriage at one of the sites in Moscow that provide this service. Here you can choose the height of Moscow City, the spaciousness of the Spartak stadium, the sophistication of the Matrei Mauravyov-Apostol Museum and other interesting places. Spisak can be viewed, for example, on the website of the mayor of Moscow.

It is worth paying attention to the fact that now you can register a marriage in any of the registry offices throughout the country, no matter where you are registered. If you refuse to accept an application drawn up in accordance with all the rules, you can write a complaint or go to court. Unfortunately, this will take extra time.

What to do after submitting your application

If the spouses have successfully submitted an application for marriage registration through State Services, then they need to wait for confirmation. Do not neglect periodic status checks in your personal account; this will help avoid unforeseen circumstances.

How long should I wait

The application will be reviewed within 5 days. Confirmation or refusal will be sent to the applicant’s personal account. It is also worth calling the registry office and checking the availability of the application in order to prevent unpleasant situations.

Visit to the registry office

The service can be provided within 30 days after confirmation of the application. The bride and groom must sign the document. If they have certified electronic signatures, this can be done online. Otherwise, you will need to appear at the registry office on the first day after confirmation is received that the application has been accepted.

On the selected date and time, you will need to go to the desired registry office for marriage. Be sure to have your passports with you.

When to come to the registry office and what documents to take

If you did everything correctly, after 5 minutes you will receive an email about the status of your application. If all conditions are met - both spouses are over 18 years old and neither of you is currently married, then you will be informed of your wedding date.

Be sure to save this letter, or better yet, print it out on a printer, this will be your proof in case of any problems.

We strongly recommend calling the registry office or even going to them in person to make sure that your application is being processed, as sometimes glitches occur. Imagine how unpleasant it will be to find out on your wedding day that your details are missing or they are filled out incorrectly.

If everything went well, then on your wedding day, take the following documents with you to the registry office:

  • Passports of both spouses;
  • Printed coupon from the government services website;
  • Just in case, you can take the letter with the application number that was sent to you by email;
  • If one of you has already been married, then he needs to take a divorce certificate just in case;
  • In addition, we strongly recommend that you print out an electronic receipt for payment of the state fee if you made the payment on the website.

After registering the marriage, you will be given a certificate and stamps will be placed in your passports.

What to do if you receive a refusal

You can check the status of your application in your State Services account. If the marriage registration is legal and all requirements for filing an application are met, problems with confirmation should not arise. However, there are unforeseen circumstances.

If the newlyweds applied for marriage registration through State Services, and then nothing happens, you should not worry ahead of time. There are technical problems with the site, due to which you have to wait longer than 5 days for a response. In this case and in the situation of refusal to register a marriage, you must write to the site’s email to find out the reasons. In the Russian Federation, obstacles to marriage are:

  • non-mutual decision;
  • minority;
  • presence of a registered marriage;
  • family connection;
  • same-sex union;
  • incapacity;
  • adoption relationship.

Most of the reasons are eliminated, since the site already has information about the spouses. Then you should look for the problem in filling out the form, where an error was made, and make corrections. Submitting an application to the Civil Registry Office through State Services is beneficial, as it saves time and money on paying the state fee.

Payment options

If, after submitting an online application, the payment form opens, you can proceed immediately. It’s convenient that the system immediately indicates the amount. There are 4 payment options available.

Bank card

The most popular deposit option, you can pay with any debit or credit card. It is noteworthy that no commission is charged for such a transfer.

You can pay simply by card or card from your Google Pay, Samsung Pay account. If the device from which the payment is made already has some cards saved, they will be offered.

You can select a card already specified by the system or add a new one. The system will ask you to enter the details of a new card or the CVC code of an already saved one. Then it will redirect to the transaction confirmation page. Confirm, and that’s it, the payment has been made.

Mobile payment

It is possible to pay state fees on State Services from your mobile phone account. In this direction, the service cooperates with Beeline, MTS, Rostelecom, Megafon, Tele2.

An important point is that depositing money in this way will already be paid. The exact commission amount depends on the specific operator. For example, for paying an individual entrepreneur registration fee of 800 rubles, MTS will charge a fee of 32 rubles.

After selecting an operator, you must specify the phone number from which funds will be debited. Next, the system will send a request to it indicating the details of the operation. You must confirm the payment by sending a reply SMS.

From an electronic wallet

Payment of state fees on State Services is also possible from an electronic wallet. But in this direction, the system works only with two operators - WebMoney and Elplat.

After selecting the electronic system, the portal will redirect to the authorization and payment confirmation page. There is no commission for this form of payment.

Fees for popular services

When ordering a service on the state portal, a citizen immediately sees the amount of the state duty and whether a 30% discount applies to it. This information is given before you go to the application page.

Examples of fees for some popular services:

  • marriage registration - 350 standard and 245 with a discount when paying online;
  • replacement of a passport due to its damage - 1500 rubles or 1050 with a discount;
  • replacement of a passport due to age, due to a change of surname, change in appearance - 300 or 210 rubles;
  • replacement of a passport due to its theft or loss - 1,500 rubles, no discounts are provided;
  • issuance of a new type of international passport for an adult - 5000 or 3500 for online payment. For a child - 2500 and 1750 rubles;
  • obtaining an old-style international passport - 2000 and 1400 at a discount;
  • obtaining a driver's license, replacing it - 2000 rubles or 1400;
  • changing vehicle registration data - 500-800 rubles or 245-560 depending on the situation.

As you can see, paying state fees through State Services is very profitable. And the 30% discount applies to almost all types of applications. If the service is provided free of charge, for example, as in the case of issuing a birth certificate, the system will immediately indicate this.

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