How to contact a local police officer via the Internet

There are often situations in life when it becomes necessary to write a statement to the police. For many, this is not the most pleasant process, especially since the need to file a report with the police does not arise as a result of positive circumstances, because more often than not, filing a report with the police occurs because of a crime committed, for example, fraudulent actions and other things. Naturally, when experiencing stress, not every citizen is eager to visit the department to write a statement in person. And here the State Services portal “comes into the picture”, which allows you to file a complaint with the police via the Internet, without visiting the police station. And we will tell you how to file a police report through State Services!

How to write a statement to the police through State Services

First of all, it is necessary to note that only a user registered on the portal can submit a statement to the police through State Services; it is impossible to submit a statement anonymously. The registration process for State Services is extremely simple and does not require a lot of time and effort. So, how to write a statement to the police through State Services? An application to the police through State Services is submitted as follows:

It is necessary to open the State Services portal and open the “Security and Law and Order” tab;
Next, go to the section “Reception of applications and reports of violations”;
On the page that opens, find and select it; Then you must carefully fill out the police application form, indicate all the required information;
Then you need to click on the “Submit” button to submit your application electronically;
You can also print out the completed application form and take it to the police station in person.

It is worth noting that sometimes users complain that they are unable to file a police report through State Services. In this case, we recommend using the official website of the Russian Ministry of Internal Affairs.

How to complain?

You can report illegal actions of your neighbors in one of the following ways:

Personal appeal. The reception schedule for the district police officer can be found at the information stand of the stronghold or the regional website of the Ministry of Internal Affairs. In this case, you can apply with a ready-made application (the writing procedure and samples will be below), fill it out at the police department on a special form, or apply orally, and the district police officer will record the stated facts on paper.

The application does not have to be handed over to the district police officer in person. If he is absent from the workplace, the request will be accepted and registered by the employee on duty. The latter will also transfer the document to the addressee, who will carry out further work on it.

Through the Internet reception. In the upper right corner on the official website of the Ministry of Internal Affairs, you need to click on the map image and select your region. Here you will also see a link to the regional website, where you need to go to the section for receiving citizens’ requests online and fill out the fields of the electronic form. Such appeals are considered in accordance with the provisions of Law No. 59-FZ of May 2, 2006.
Send by mail/put in a special box (usually located at the entrances to strongholds). For postal items, you should use the service of sending by registered mail with a list of attachments, so that you have evidence of contacting the UUP.
By phone. Citizens can report violations by their neighbors by calling 102, 112 or the personal number of the local police officer (if known). But it should be borne in mind that if the police fail to act, the applicant will not be able to confirm the fact of his appeal. In fact, this option is recommended to be used in emergency cases that require immediate response or for any clarification on your case.

Procedure

First of all, you can verbally report violations by neighbors and conduct a preventive conversation. If the same person continues to disturb the peace of other residents with his actions, a written statement should be made. You need to proceed as follows:

Write an application and submit it in a way convenient for you.
Make sure that it is registered in a special journal. Confirmation of this will be a special counterfoil, which is handed to the applicant or sent by mail (depending on how the complaint was filed).
Wait for the official response. It will list the actions taken by the police officer or the reasons for dismissing the complaint.

You can find out who is the local police officer for a certain territory on the regional website of the Ministry of Internal Affairs or at the stronghold (this is the actual place of work of the police department).

Deadlines and costs

The deadlines established by law for consideration of the application will depend on the method of submission:

Within 3 days - upon personal submission of the document. During this period, the district police officer is obliged to check the stated facts and draw up a protocol, after which, within 10 days, visit the violators, interview neighbors and take further measures to resolve the conflict situation.
Up to 30 days – when applying electronically.

If the addressee is determined incorrectly (for example, when the location of the offense is territorially assigned to another stronghold), the appeal must be sent within a week to the necessary authority, which will deal with the main proceedings. In this case, the applicant is sent a corresponding notification.

Applications are accepted by the police free of charge, so there is no cost to the applicant. The only exception would be sending a complaint by mail, when you need to pay for postal services.

Also on the topic: How to obtain a technical passport for a house (real estate, building)?

How to file a police report through State Services on the Ministry of Internal Affairs website

How to file a police report via State Services on the Ministry of Internal Affairs website? Any citizen can write a statement to the police not only through State Services, but also directly on the website of the Russian Ministry of Internal Affairs. To file a police report through the Ministry of Internal Affairs website you must:

Go to the website of the Ministry of Internal Affairs in the section for filing appeals. We recommend doing this at the Ministry of Internal Affairs of your region, then the appeal will be sent directly to the correct department!
Fill out all fields of the application and click on the “Submit Application” button;
Of course, when submitting an appeal, the user is required to indicate his personal data, that is, it is impossible to submit an appeal anonymously!

These are the ways you can file a complaint with the police online, for example, a report of fraud to the police in the State Services!

Every citizen can become a participant or witness to an offense. However, in most cases, to begin proceedings, it is necessary to write a statement to the police. The document is accepted for consideration, resulting in a search for participants, determination of guilt, and so on.

What can you complain about to a local police officer?

As we have already noted, the local police officer is involved in almost all issues related to violations of law and order. Most often the local police commissioner is called:

when people drink alcohol in the courtyards of residential buildings, gather in groups, and interfere with the normal rest of adults and children. The UUP has the right to draw up administrative protocols under Art. 20.20 of the Code of Administrative Offenses of the Russian Federation (drinking alcohol in public places or under Article 20.1 of the Code of Administrative Offenses of the Russian Federation (petty hooliganism);
when smoking neighbors violate the Law on the Prohibition of Tobacco Use in Public Places and smoke on staircase landings, in children's recreation areas, etc. Heavy smokers are also brought to administrative responsibility by local police officers;
in the event of domestic conflicts, which usually occur against the background of hostile family relationships and/or due to excessive alcohol consumption. As a result of domestic fights, the district police officer has the right to independently record violations of the law (for example, threats from a drunk neighbor), and, if necessary, call the SOG (investigative task force). Typically, the SOG is called in cases where bodily harm has been caused, property has been stolen, etc.
if neighbors are making noise (loud music, stomping, etc.), the district police officer is called after repeated requests to be quieter. If the noise is not a consequence of a violation of public order, the district police officer will record the complaint, take explanations, and carry out preventive work. Subsequently, the compiled material can be used as evidence in court.
when the neighbors' apartment is rented to foreign citizens. Such requests have recently become more and more frequent; they arise due to the large number of migrants who often illegally stay on the territory of the state. When such temporary residents disturb the peace, complaints appear to the local police officer, who is obliged to find out the reasons for the residence of the persons indicated in the application, and, if necessary, contact the Migration Department. If there is no temporary registration, then violators will face a fine and even expulsion. In addition, in order to control the obligation to pay taxes, local police officers almost always report to the tax office about the owners who rent out residential premises.

In some matters, for example, if it is necessary to initiate a criminal case under a serious crime, the district police officer does not personally make a decision, but collects the necessary material for this, transferring it to the investigative body.

In some cases, a local police officer is called to record a fact: natural death or damage to a car (for example, for the purpose of obtaining insurance).

The district police officer does not have the authority to resolve land, civil disputes and conflicts, but the registered fact of contacting the police on such issues can subsequently become strong evidence in court.

Is it possible to file a police report online?

It is possible to submit an online application through the Ministry of Internal Affairs website. To do this, you do not need to register on the site, since there is no personal account here. You can also submit an anonymous application through the site, but there is no guarantee that even a personal application will be considered. The application review period is 30 days, during which the authorized body must respond in the manner specified by the user.

It is best to immediately select the item “Territorial authorities” on the main page of the website of the Ministry of Internal Affairs of the Russian Federation. The page will indicate contacts for communication in a specific area, among other things, and websites. If the user’s region does not have a separate website, you can select “Receive requests” in the right side menu. If there is a separate resource, the “Accept requests” button is clicked on it.

On the main website of the Ministry of Internal Affairs, when submitting an application, you will need to select a specific unit from those listed. The branch will be selected automatically on the local resource. Please note that you will have to choose not a police department, but an entire structural branch of the organization.

The next step is to view general information about accepting applications and fill out an application. The application shall indicate:

Position and full name of the employee to whose name the application is sent;
Full name and contact details of the applicant;
The essence of the appeal;
Has the appeal been previously submitted to other structures?

The applicant's full name is not a required column, so the applicant can remain anonymous, but in this case will not receive a response to the appeal. Instead of filing an online application, it is recommended to use the hotline or go to the police station in person to file a statement.

Contents of the application to the district police officer and where to submit the document?

To draw up a written appeal to the district police officer, you should use a special sample. You can find such a document on any legal website, or simply by asking the desired request in your browser on the Internet. When choosing a suitable sample, you should carefully study the document, since it must contain the following points:

The name of the authority to which the notification is sent.
Title of the document.
The essence of the question and description of the problem.
Possible evidence.
Please take certain actions to resolve the situation.
At the end of the application, the applicant must put a date and signature.

The essential points are that the document must indicate exactly how illegal actions on the part of violators harm others. For example, if we are talking about people leading an antisocial lifestyle, then you can indicate here that they litter in the entrance and constantly invite alcoholics to visit. Subsequently, the completed appeal is transferred to the local police department where the inspector works. It is worth adding that the application form can be obtained directly from any branch.

Is it possible to file a police report on the State Services portal?

Currently, the State Services portal does not have a function for filing a police report. This feature was available on the old version of the site, but it was not transferred to the new portal. Any instructions for submitting an application through the State Services portal are invalid, as they are written based on the old version of the site. It is worth noting that previously it was possible to file a complaint with the police without a personal appeal. It was provided for users with a confirmed account through the “Security and Law Enforcement” section. There is no information on whether this service will be returned in the future.

A local police officer is responsible for ensuring the peace and safety of people in his area. His job is, first of all, to prevent accidents.

You should contact the local police officer if people living in the neighborhood behave irresponsibly and violate the law with their behavior. In order for a police officer to be able to help, it is important to fill out the appeal correctly.

Attention! If you have any questions, you can chat for free with a lawyer at the bottom of the screen or call Moscow; Saint Petersburg; ext.480 Free call for all of Russia.

The article explains:

how to file a complaint against a neighbor;
where to submit it for work;
what to do if the appeal does not bring results.

For your information

It is important to understand that it is better to negotiate with neighbors who do not want to think about other people through authorized police officers.

What is the procedure?

You need to go to a website that denies the service of transmitting requests to the Ministry of Internal Affairs. Indicate to whom the application is being submitted, write your full name, year of birth, address. Be sure to indicate a telephone number where the applicant can be contacted. Describe the essence of the matter in free form. It is better to use short phrases and write only facts. It is recommended not to use the words “I guess” or “maybe”. If there is a name and surname of the criminal, then be sure to indicate it. Also, if you have supporting documents, attach them to the application (make a list of attachments). At the end of the request it is indicated that the citizen has been warned of liability for false denunciation. If the appeal is not included in the activities of the Ministry of Internal Affairs, then within a week it will be redirected to another government agency or another authorized person.

Why do they write a complaint to the district police officer about their neighbors?

A statement to the district police officer should be drawn up if the neighbors’ actions relate to administrative violations.

There is no way to do without the intervention of the district police officer if the neighbors:

make noise;
smoking in the entrance;
got an aggressive animal;
drink alcohol or throw garbage in the entrance;
they have appropriated part of the common territory in the entrance and are carrying out illegal repairs in the apartment;
fenced off a parking space in the yard;
insult, slander.

It doesn’t matter whether a person owns an apartment or rents it, he still has the right to report a problem to the district police officer.

Normative base

Laws that regulate the rights of residents of apartment buildings:

Federal Law dated March 30, 1999 N 52-FZ;
Decree of the Government of the Russian Federation of January 21, 2006 N25;
Resolution of the Chief State Sanitary Doctor of the Russian Federation dated June 10, 2010 N 64;
Housing Code of the Russian Federation;
Code of Administrative Offenses of the Russian Federation;
Constitution of the Russian Federation.

For your information

The rules for keeping pets in residential buildings are established by the law of the Russian Federation of May 14, 1993 N 4979-1. These rules should be followed by all pet owners.

The right of citizens to appeal to a local police officer with a complaint is confirmed by the Criminal Procedure Code of the Russian Federation.

The work of the district police officer is based on legislative acts:

The regions also have laws adopted at the local level that prescribe the level of peace and quiet. These regulations may vary from region to region.

Step-by-step plan for filing an application to the district police officer against neighbors

When the actions of people living in the same building as you interfere with your life in peace, you should follow the step-by-step instructions given below:

Discuss the situation with a police officer and tell him about the problem.
File a statement if there is no response to a verbal complaint.
Make sure that the application for neighbors is accepted. Confirmation will be the receipt stub, which is best kept.
Wait for an official letter. It should contain information about the work done by the district police officer based on your request.

The application can be submitted:

orally : the district police officer fills out the document, you sign;
in writing , completed independently by the applicant;
in writing, send by mail.

Additional Information

An appeal sent by mail will be received by the police later than a statement brought in person with a complaint against neighbors. By law, police officers have up to 30 working days to prepare a response.

Application to the district police officer against a neighbor

It doesn’t matter whether a statement against neighbors is written to the district police officer according to the sample or not, it must contain accurate data about what happened.

In the header you should indicate:

position, full name of the addressee;
applicant's contacts.

In the middle of the sheet:

the word "Statement";
what specifically disturbed your peace;
where and how everything happened, the exact time and circumstances of what happened (in detail);
that these actions violate paragraph 3 of Article 17 of the Russian Constitution;
“I ask you to take measures to... and report it to me.”

Bottom right:

The police station will tell you the name of the police officer to whom you should address your application. It is important to indicate in it the address where you actually live, and not by registration. Anonymous complaints are rarely taken into account when something serious has happened.

The incident should be described in great detail. It is important to describe what you yourself saw. If there are people who confirm your words, provide their contact information.

If there are still controversial issues, you can also consult a free chat with a lawyer at the bottom of the screen or call Moscow; Saint Petersburg; ext.480 Free call for all of Russia.

Formulate a list of violations for neighbors to eliminate in a separate sentence. List the measures that need to be taken against the offender. They must comply with the laws of the Russian Federation.

If the local police officer is not there, you do not have to try to get an appointment with him. The duty officer will accept the request and register it. Then he will transfer the document to the addressee, and you will be contacted for further work.

At a personal reception

A written complaint is useful to a citizen not only if he wants to send a complaint by mail. If he is afraid of losing important documents or has questions that he wants to personally ask an authorized officer, he should contact the reception office of the Ministry of Internal Affairs, which is located near the Tsvetnoy Bulvar and Sukharevskaya metro stations on Sadovaya-Sukharevskaya Street, building 11. At the same address, reception is carried out by the heads of the Department (the schedule is posted on hxn--b1aew.xn--p1ai/help/Grafik_priema_grazhdan), to whom you can also forward an appeal regarding detected offenses in the field of information technology (after reception and registration, the document will be forwarded to the Division TO).

A citizen will have to plan his visit to the reception in advance, since representatives of the management team only accept visitors if they have an appointment. This can be done during a preliminary visit to the reception office of the Ministry of Internal Affairs, in writing or electronically. A telephone line is also open for registration of visitors, which can be called from 8 to 10 hours.

The public reception is open from Monday to Thursday and Friday from 10.00 to 16.00, while on Wednesday citizens are received until 20.00. In addition, you can communicate with the responsible employee and personally complain to him about a violation in the field of information technology every 1st and 3rd Saturday of the month.

Important! If the applicant is unable to attend the reception by appointment, he will have to go through this procedure again.

You can get an appointment with a specialist if you have one document - an identity card. But in order to complain with maximum effect, it is better to take with you a written complaint, which will reflect the information that the applicant plans to provide at the reception (additional materials and documents will also be required). If the violation on the Internet is minor and more informational assistance is required from the responsible employee, the visitor can be given an answer immediately during a personal meeting. In all other cases, the complaint is recorded and forwarded to Division K for further review. In this regard, it is better to take two identical copies of the document with you, so that on one of them at the reception they put an acceptance mark indicating registration data.

Collective complaint to the police against neighbors

The response to one citizen's complaint is not fast enough. It is more effective when a group of people united by a common motive for discontent contacts the authorities. Together they file a complaint against their neighbors to the district police officer in writing.

The document must contain:

confirmation of violations (photos, videos);
signatures of all applicants.

It is important that evidence of the neighbors’ guilt is available and attached to the appeal. Without this, the police are unlikely to take action. In addition, you can receive a counter-accusation from a neighbor for slander.

All received requests are registered, checked, and a response is issued within 30 days.

It is not necessary to go to the precinct as a whole group; 1 person will be enough to become a representative. In the response document, the district police officer will list what he did to help you. Or he will write a reasoned refusal, indicating the reason.

Collective statement

The impossibility of eliminating a conflict situation with noisy neighbors often forces neighbors to act together. A collective complaint against neighbors is filed in the same way as an individual complaint, but there are some nuances. A collective statement to the police from a group of citizens is submitted by an authorized representative, any elected citizen, but the document itself must have the signatures of all residents who intend to file a complaint indicating their last name, first name, patronymic and residential address. The address can be indicated briefly; if the header of the document states “from residents of apartment building No.,” then only the number of the apartment in this building is indicated. Signatures are required. A complaint about neighbors to a local police officer from a large number of people has a greater chance of a positive decision, since mistrust in the falsity of the accusations is eliminated. It is worth noting that Article 306 of the Criminal Code of the Russian Federation provides for liability for a knowingly false denunciation or slander.

is written in full accordance with the established rules. how to write a collective complaint . Complain to the local police officer and your problems will be solved. If a solution is impossible, contact higher authorities, the court and the prosecutor's office. Remember that victory over shortcomings and manifestations of rudeness in our lives depends, first of all, on our caring attitude towards them. And a collective appeal always has greater resonance and greater effectiveness in solving.

Actions of the district police officer after receiving a complaint

Upon receiving a complaint against a neighbor, the police officer must:

remind the applicant about the punishment for false denunciation, note this in the complaint against neighbors;
register the claim in the citizen reception notebook;
meet with the offender, try to convince him to stop committing offenses against other residents of the house.

In an explanatory conversation, he will report on the possible consequences if the offender does not stop tormenting people living in the neighborhood. If the defendant listened to the opinions of the victims, he must:

prepare an official resolution refusing to initiate a case;
send a copy to the applicant.

Attention

If the neighbor refuses to comply with the requests, the local police officer draws up an administrative violation report. In it he refers to an article of the law. It is important for the police to have evidence of the incident and witnesses.

Procedure for consideration

An appeal received from a citizen is registered in the accounting system within three calendar days, and in the next 30 days, Division K is obliged to study the circumstances specified in the document and make a decision on the merits of the issue (for example, initiate a criminal case). If more time is needed to analyze the situation (in particular, to receive responses to requests submitted to other authorities), after notifying the applicant, the consideration period may be extended by another 30 days. But if a citizen decides to complain to the Central Office, he must understand that his appeal can be forwarded to the territorial unit, and he will not be notified of the fact of a change in recipient, which will not be a violation of the law.

Consideration of an application received by Department K may be refused if:

a citizen is trying to complain about a previously made court decision;
these facts indicate that the Office cannot deal with such matters, since they are beyond its competence;
in order to give an answer to the essence of the question, it is necessary to disclose secret documents or provide information that is a state secret and is protected by the relevant law.

Important! If the complaint contained deliberately false data, the study of which resulted in financial expenses for the structure of the Ministry of Internal Affairs, they can be forcibly recovered from the applicant.

If the policeman fails to act

If the deadline for receiving an official response has passed, and it seems to you that the district police officer did not even try to influence the neighbors, there is no need to give up. It is necessary to file an appeal with the district prosecutor's office for registration. The complaint must ask to take action against the employee who commits violations in his service.

The application is made in the same way as a complaint against a neighbor. The only others will be the position and full name of the recipient of the letter.

To make a complaint against neighbors more convincing, it is important to have evidence:

recordings of conversations with the district police officer over the phone and in person;
copies of applications;
counterfoubs issued upon registration.

IMPORTANT

In your complaint to the prosecutor's office, describe the problem and indicate how many times you turned to a police officer for help with it.

The prosecutors will check everything. If the facts are confirmed, the district police officer will be subject to disciplinary action or fired.

Procedure for consideration of a complaint by a district police officer

The appeal must be registered within three days from the date of acceptance and considered within 30 days; if necessary, the period can be extended.

The answer can be appealed to higher authorities in accordance with procedural law.

The district police officer has the right to request additional case materials and conduct interviews with neighbors and witnesses. The district police officer is obliged to take measures to eliminate violations of the law and notify complainants about this.

When redirecting an appeal to another authority, the district police officer is obliged to notify the applicants about this.

Punishment and fines

If an administrative violation is proven, the neighbor will face a fine. The amount depends on the type of offense and the region where it was committed. Penalty for noise in Moscow at night: 1,000 - 2,000 rubles.

During the day: 100 - 1,000 rubles.

This fine is given for noise and frequent car alarms that make it difficult to sleep at night.

Fines for improper keeping of animals:

keeping pets in the entrances, in the courtyards of the house: 1000 - 2000 rubles or a warning;
animal pollution of yards and playgrounds: 1000 - 2000 rubles;
lack of registration and vaccinations for a cat/dog: fine 2000 - 6000 rubles.

Fines for insult: 1000 - 3000 rubles.

Application for noisy neighbors

In the header of the application for neighbors who make noise, they write:

Full name, position of the district police officer;
address, telephone number of the applicant.

In the middle of the sheet:

the word "Statement";
describe what happened;
indicate in detail the day, place, time of noise occurrence;
it is advisable to write that you tried to resolve the conflict peacefully, but that it did not bring results;
note that the neighbor’s behavior contradicts paragraph 3. Article 17 of the Constitution of the Russian Federation;
write “please take action to... and let me know about it.”

Bottom right : date, signature.

It is important to know that the following are considered noise by law:

repair work;
car alarm sounds;
playing musical instruments;
singing, shouting;
TV, radio or other audio device turned on at a volume higher than normal;
launching fireworks.

Federal Law N 52-ФЗ dated March 30, 1999 prescribes the permissible noise level during the day (7:00 - 23:00) and at night (23:00 - 7:00). According to standards, during the day it should be within 40 dB, at night - up to 30 dB.

How to write a statement to the local police officer about your neighbors dog?

According to the law, a dog is an object of property for a person. Therefore, the owner is responsible for it, like for any other property: a car or an apartment. And improper keeping of animals for irresponsible owners can result in administrative, sometimes even criminal liability.

In the header of the application to the district police officer they write about the neighbors' dog:

position and full name of the district police officer;
address, telephone number of the applicant.

In the middle of the sheet:

the word "Statement";
tell in detail about what happened: how, when and where the dog caused damage or scared you;
it is important to indicate that you made attempts to change the situation yourself (for example, you politely pointed out to your neighbor that a dog without a leash and muzzle could scare children in the yard), and that the neighbor did not take your request into account;
indicate that the neighbor’s actions are contrary to the Constitution of Russia and the Federal Law;
add “please take action to... and inform me.”

Bottom right: signature, date.

The period for consideration of an application for a neighbor’s dog by the district police officer will be shorter if the application is drawn up by a team.

How to write correctly

There is no single application form. It can be compiled in any form, following the following recommendations:

Adhere to a business style of presentation of the material.
Write in legible, easy-to-read handwriting or use typescript.
It is mandatory to provide personal information about the applicant. Anonymous appeals are not subject to consideration, with the exception of those that indicate information about the crime committed.
Maintain the chronological order of events: indicate the first cases of violations, their duration, frequency, attempts made to resolve the situation.
Avoid expressing personal emotions and value judgments, limiting yourself only to a description of accomplished facts (briefly and to the point).
Put your personal signature and date of drawing up the document.

Application to the district police officer

The document will contain the following information:

Position, full name of the district police officer.
Full name, address (actual), contact telephone number of the applicant.
The title of the document is “Application”.
Description of the offense: place, time of commission, persons involved (apartment number, full name). The more facts are provided, the higher the chances of a quick police response and prosecution.
Additional data. For example, a note stating that the tenant is not the owner of the living space.
Evidence of neighbors' guilt. Results of examinations, photo and video materials, testimony of witnesses.
The fact of attempts to peacefully resolve the situation with the offender himself, which did not bring a positive result (preferably).
Regulatory acts, the provisions of which are violated by the neighbor’s actions.
Please take action against the violator and report it to the complainant.
Date of compilation, personal signature.

Statement to the district police officer against neighbors for insulting

When discussing everyday issues between neighbors, the situation can get out of control. To protect yourself and your loved ones from insults caused by neighbors, you need to contact the local police officer with a complaint.

In the header of the application to the district police officer against neighbors for insulting they write:

Full name and position of the addressee;
applicant's contacts.

In the middle of the sheet they write:

the word "Statement";
tell in detail what happened: the circumstances, time, place in which the neighbor insulted you or your loved ones;
It is advisable to attach evidence: audio, video recordings, eyewitness accounts;
refer to Article 20.1 of the Code of Administrative Offenses of the Russian Federation;
write “please take action on ___ and let me know”

Bottom right : signature, date.

In what situations should you contact a police officer?

For what questions can citizens contact a local police officer?

It is worth contacting him when any violations occur on the part, in most cases administrative ones.

Is it possible to complain about noisy neighbors? You can file a noise complaint when the following standards are violated:

Work associated with strong noise and vibrations can be carried out from 9 to 19 hours on weekdays, and for Muscovites, lunch frames have also been introduced; work and hammering cannot be carried out from 14 to 15.00.
Household noises such as loud music and slamming doors should be stopped after 23.00 and activities resumed after 7.00.

On the neighbors' drunks? A written complaint can also be made against alcoholic tenants.

Following Art. 293 of the Civil Code of the Russian Federation, as well as guided by the Housing Code and the Code of Administrative Offenses, a neighbor who is an alcoholic may be subject to punishment up to and including eviction and deprivation of living space.

For insults? You can also complain about insults that involve humiliation of honor and dignity and are of a permanent nature. This is also considered an administrative offense.

Statement to the district police officer regarding neighbors smoking in the hallway

To truly influence the behavior of neighbors and force them to listen to their opinions, a statement to the precinct must be based on specific facts. Namely, if you or your relatives saw with your own eyes and confirm that the smoke and smell of tobacco in the stairwell appeared after a neighbor was smoking. Guess and assumptions are not enough to file a police report.

To confirm complaints against a neighbor about smoking in the entrance:

Photo or video recording of neighbors smoking in front of the entrance. There should be no doubt about the specific shooting location; the entrance should be recognizable.
Ideally, the process of an administrative offense will be seen by the district police officer when he goes around.

In the header of the application to the district police officer about a neighbor smoking in the entrance they write:

position, full name of the addressee;
applicant's contacts.

In the middle of the sheet they write:

the word "Statement";
tell in detail what happened: indicate the day, time, place where the violation occurred;
Evidence could play an important role in confirming your words: eyewitness accounts, video recordings;
refer to the Code of Administrative Offenses of the Russian Federation and Federal Law No. 15;
write “I ask you to take action against citizen ___ and notify me”

Bottom right : signature, date.

Reasons and grounds for drawing up an application

The main problem of any apartment building is noisy neighbors. Complaints about noise are received by local authorities, management companies and the police more often than others. If noise is generated by any establishments, companies or organizations outside the home, then it is more rational to contact the local administration with a request to take action. a complaint against neighbors who violate the rules of residence to the local police inspector, who can stop illegal actions and draw up an administrative protocol. The same applies to noisy companies in the courtyard. The main basis for the complaint is the so-called “Silence Law”. This is a legislative act for Moscow and the Moscow region No. 42 dated July 12, 2002. In subsequent years, a number of changes and amendments were made to the law, but the main idea remains unchanged - the inadmissibility of carrying out any work that disturbs the silence at night (period from 23 until 7 o'clock). First of all, this applies to private repair work, loud music, noisy feasts, as well as explosions and fireworks in the local area. It is worth noting that additional acts prohibit construction work from 21:00 to 23:00, as well as during the lunch period from 13:00 to 15:00, on weekends and holidays.

In addition to noise, complaints can be made against negligent neighbors regarding garbage, storing things in the entrance, on the landing or vestibule, having pets and improperly caring for them, and much more. Using residential premises for other purposes is also a violation. All this falls under the Code of Administrative Offences, clause 15.47 (keeping dogs and cats), clause 17.9 (smoking in public places), clause 21.16 (violation of the rules for the use of residential premises) and clause 21.13 (unauthorized conversion of residential premises ). All this violates the rights of other citizens, which means it can be the subject of investigation by the competent authorities and, above all, the local inspector. a sample for writing a complaint to the administration, and the form for writing a complaint to the police is always on the stand at the public order security center.

It is worth noting that you should contact regulatory authorities with a clear understanding of the impossibility of resolving controversial issues in other, more peaceful ways. Often, a simple convincing conversation with a young neighbor will stop a noisy party, and with an old neighbor you can solve the problems of a constantly meowing cat. If your neighbors don't stop making noise at night, you have to file a police report.

What to do if your neighbors file a complaint against you?

Several scenarios are possible:

You actually did what your neighbors attribute to you.
Neighbors are mistaken, pointing out you as a trespasser, or they are deliberately slandering you.

Attention

If what your neighbors write about you is true, it is better to resolve the situation peacefully. It is worth listening to their demands, and then the maximum that will happen in this situation is a warning from the local police officer.

If your neighbors deliberately spread lies about you, then it would be correct to draw up a counter-statement. The purpose of your statement will be to protect your good name and to prosecute you in accordance with Article 128.1. Criminal Code for libel.

In a written form

In order for the claim to be registered in the system of the Ministry of Internal Affairs, and for the specified circumstances to be investigated in order to identify violators and bring them to legal responsibility, it is better to draw up such a document in writing, adhering to such rules and recommendations.

It is necessary not only to indicate your postal (email) address, but also to provide a contact telephone number in case, when reviewing the facts, the responsible employee needs to urgently contact the person who complained about the violation of the law (for example, to clarify additional details).
It is important to provide department employees with as much useful information as possible so that they can identify violators. Due to the fact that it is not always easy to identify the true culprit of an offense on the Internet, in the absence of such data the investigation process will be significantly delayed, which is clearly not in the interests of the applicant.
The document can indicate what actions were taken to resolve the situation (for example, contacting the site management through the feedback form to inform about the posting of content that violated copyright, filing a claim with the electronic payment system, etc.).
To complain about a violator, it is necessary to provide all the details of the incident to which the citizen is directly related (how events developed, when the fact of the offense was revealed, etc.);
at the end of the document you should clearly formulate your demands (initiate a criminal case, bring offenders to justice, etc.).
It would be a good idea to attach additional materials to the written complaint that will confirm the information reflected in the written document. If Department K initiates a criminal case, such materials may be added to the process in the form of evidence. If they are transferred in the application, it is important to make an inventory of them, reducing the likelihood of losing important materials.

You can complain in writing to division K through the Russian Post, using the address for receiving letters from citizens: 119991, Moscow, st. Zhitnaya, 16. The law does not indicate what type of correspondence should be used to file complaints, but it is preferable that it be a notification letter that can be sent from any branch of the Russian Post. In this case, it will be much easier to track when the letter was delivered in order to calculate the approximate time for receiving a response. Additional materials should also be included in the envelope (according to their description in the document), but it is important not to exceed the weight limit of the letter, otherwise it will not be possible to send it.

You can get reference information by calling 8 (495) 667-04-02.

Attention! Complaints cannot be made to Division K in writing via fax or email.

Nuances

When writing a complaint against neighbors to the district police officer, take into account the following nuances:

It makes sense to contact the police if there is evidence that a neighbor has committed a violation. According to the law, truly irrefutable evidence can only be collected with the consent of the violator. Taking photos or videos of a private person without permission is illegal.
You cannot send a complaint to the district police officer if you have not seen for yourself that the violation was committed by a neighbor.
If they gave false testimony, then the responsibility for this act can be very serious.
If there are insufficient facts to prove the applicant's case, this may lead to undesirable consequences. A neighbor can file his own complaint, accusing you of slander.
Do not rely on family members of the offender as witnesses. They will most likely retract their words at the station. Relatives often quarrel and immediately make peace with each other.

You need to remember these and other ambiguous points before filing a written complaint with a police officer.