How should a teacher act in the event of an unfounded complaint from a student’s parent?

Complaints from parents about conflict situations at school are far from uncommon, so the ability to competently understand the problem and respond to the point is the task of every director. As such, there is no single sample response to a complaint; there are only certain requirements for the structure of this document and the timing of its preparation. The topic of preparing a written response to parental complaints is of interest to a novice school administrator.

Response to a parent's complaint against a math teacher

In this case, the director is obliged to send a notification to them about the forwarding of the document.
The fundamental document that the school director must follow in responding to parental complaints is Federal Law No. 59-FZ “On the procedure for considering appeals from citizens of the Russian Federation”

. The regulatory document determines the time frame for consideration and preparation of responses to citizens’ appeals:

  1. The law allows 3 days for registration of a received application;
  2. An official investigation with the preparation of a response to the facts stated in the complaint must, according to the law, be completed within 30 days.
  3. If the solution to the problem is beyond the competence of the administration, then the complaint is sent to another authority. The law allows 7 days for forwarding;

Ignoring the regulations established by law is fraught with administrative liability for school management in the form of penalties.

How to correctly respond to a parent's complaint against a teacher

This is in a situation where it is not possible to transfer the appeal to another department.

Some mothers and fathers file a complaint, demanding that the request to punish the teacher be considered more quickly.

They have every right to do this, but in such a situation there remains a loophole for the administration.

Since the director can give an intermediate answer of such a plan, within the specified period: “The application is under consideration. Explanations on the situation will be given within the time limits established by law.”

As for the form of the response letter from the school administration, the sample as such is not established by law.

But it is assumed that the director will write the text on official letterhead, sealing it with all the necessary seals and signature. What exactly the content of the response will be depends on the situation. If the director is ready to take specific measures against the teacher, he lists them in the document.

When the leader

Response to a parent regarding a complaint against a teacher

Info We believe that in grade 3-B all conditions are created for education and upbringing, and for discovering the talents of children. N.I. Petrova is a teacher of the highest category with more than 20 years of experience.

A.V. MOKROUSOV WITH IN-DEPTH STUDY OF THE ENGLISH LANGUAGE" MUNICIPAL FORMATION CITY DISTRICT SIMFEROPOL OF THE REPUBLIC OF CRIMEA MUNICIPAL BUDGETARY ZAGALNOSVITNYA INSTALLATION "SECONDARY ZAGALNOSVITNYA SCHOOL No. 7 І M.

Attention A.V. MOKROUSOV WITH THE LOST VICHENNYA ENGLISH MOVIE MUNICIPAL INVESTIGATION OF MISKY DISTRICT SIMFEROPOL REPUBLIC OF CRIMEA KYRYM DZUMKHURIETININI MUNICIPAL OF KURUMY SIMFEROPOL SHEER DAIRESI “A.V.

Explanatory letter from a teacher to a parent’s complaint to the director, examples

Rely only on facts that actually exist; it is advisable to back up your words with evidence.

Prepare references to the legal norms that the teacher violated. Do not deviate from specifics and do not lump all problems into one text.

For each conflict there is a separate complaint.

The applicant must write what exactly he is dissatisfied with, provide evidence of his innocence, and also set out demands and proposals for resolving the current situation. Indicate what actions will be taken if the issue cannot be resolved.

The presence of information in the document is mandatory. Indicate the date the paper was drawn up and sign. Details are indicated at the end of the document.

How to write a response to a parental complaint at school

It is recommended that both parties involved in the process familiarize themselves with them.

A common violation in a school is the director’s lack of desire to verify a complaint filed regarding a specific teacher.

In any case, you should demand an official response to your request.

The law also stipulates the deadlines for its implementation: within 3 days the registration of the received appeal is carried out; no more than 7 days if the issue is beyond the competence of the director and had to be transferred to the relevant department; within up to 30 days, during which the complaint will be examined in detail by specialists and authorized persons.

Filing a complaint against a school teacher

Will agree to review the document:

  1. court.
  2. RONO;
  3. prosecutor's office;
  4. director of an educational institution;

You need to select the necessary organization based on the specifics of the current situation. If a child begins to receive unsatisfactory grades, but the parents are confident that the minor is well versed in the subject, the first thing to do is contact the director of the educational institution.

If the teacher has exceeded his authority, but the director refuses to respond to the complaint, you need to forward the complaint against the teacher to the education department.

For your information, the institution specializes in considering issues related to violations of the rights of students.

If physical or psychological violence has been used against a child, you must immediately contact law enforcement agencies or the prosecutor's office. They record the fact of the incident.

How should a teacher act in the event of an unfounded complaint from a student’s parent?

I received a complaint from the mother of a girl who transferred to my group from another teacher. The subject is English. The girl systematically does not prepare for lessons, skips classes, and against this background she was unable to study in a group with another teacher. The mother transfers to my group upon application addressed to the director.

Mom came to school before class, but the bell rang and I apologized and went into the office for class. Three days later, mom wrote a statement addressed to the school principal, in which she described this situation, that I did not want to talk to her.

She also wrote all her unpreparedness for the lessons, that she was sick these days and therefore was not ready. Although this is not so March 05, 2021, 13:51, question No. 2281547 Gulnara,

Surgut Online legal consultation Reply on the website within 15 minutes Answers from lawyers (1) 3260 answers 1458 reviews Chat Legal LLC, Volzhsky Good afternoon. I wrote a statement addressed to the director - and what, the director demands an explanation?

If so, then write how everything was, you cannot be distracted from the educational process and after the bell rings, your class must be supervised, you have not violated anything, but the child’s mother - if the child was sick - it was necessary to treat the child, and not driving him to school is a violation on the part of the parents, because according to Article 44 of the Federal Law “On Education in the Russian Federation” dated December 29, 2012 N 273-FZ, 4. Parents (legal representatives) of minor students are obliged to: 1) ensure that their children receive a general education ; 2) comply with the internal rules of the organization carrying out educational activities, the rules of residence of students in boarding schools, the requirements of local regulations that establish the schedule of students’ classes, the procedure for regulating educational relations between the educational organization and students and (or) their parents (legal representatives) and registration the emergence, suspension and termination of these relations; 3) respect the honor and dignity of students and employees of the organization carrying out educational activities. So do not be afraid of anything, feel confident, if the authorities want to violate your rights, you can complain. Similar questions December 10, 2015, 00:45, question No. 1067240 October 06, 2021, 13:24, question No. 1772184 April 02, 2021, 16:25, question No. 1594144 January 27, 2021, 17:38, question No. 1515636 July 20 la 2021, 21:04, question No. 2057881 See also

How to write a complaint against a teacher in 2021

It will also help you correctly indicate the appropriate level of disciplinary action.

Sample of a collective complaint against a teacher from parents:

sample complaint against a teacher to the Ministry of Education Filing a complaint must be justified and contain reliable data, if possible with confirmation of the facts.

What reasons could there be for filing: dismissive, biased attitude towards a particular student or group, excessive demands; inappropriate performance of official duties; insults and rudeness towards children, use of physical force;

Comment.

Sometimes it is not possible to resolve a problem by filing a complaint.

Higher authorities or law enforcement agencies are inactive or do not respond sufficiently to citizens’ appeals. In this case, it is possible to file an application with the court. Although the trial is much more difficult for the applicant and, if possible, professional lawyers should be involved in protecting their interests.

The activities of Russian educational institutions are regulated by the Federal Law “On Education in the Russian Federation”, the norms of the Civil Code of the Russian Federation, the Constitution of the Russian Federation, etc. While performing the functions of the head of an educational institution, the school director is also obliged to comply with a number of additional legal acts, in particular, the Labor Code of the Russian Federation, Federal Law-44, etc.

d. The right of every citizen to submit any appeal is enshrined in the Constitution of the Russian Federation and its restriction is not allowed.

The application received by the relevant authority must

Complaint against a math teacher

First, write a complaint to the school director, then to the local education department. 5. Rural school, the only one in the village. The physics and mathematics teacher (the same person) is absolutely incompetent, the material is not given in full, half the class goes to tutors.

During lessons, the teacher leaves the room for 20 minutes or more.

Complaining to the director does not help (the director has personal connections with the teacher). All papers and plans are in order.

Who can I complain to and how can I prove the teacher’s incompetence? 5.1. File a complaint with the Department of Education.

6. Parents of 10 students wrote a complaint against a mathematics teacher with 2 years of experience. The bottom line: he explains poorly, students do not understand the topic.

What can 1) the teacher, 2) the director do? 6.1. Good afternoon, Inna. Tell the teacher to talk to the parents Tell the director that you had a conversation with the teacher Good luck to you and your loved ones!

7. You need to correctly write a complaint to the prosecutor’s office against the math teacher.

Parents' complaint against teacher

N 273-FZ “On Education in the Russian Federation” by reference, pedagogical, managerial and other employees of organizations engaged in educational activities have the right: 12) to appeal to the commission for the settlement of disputes between participants in educational relations; 13) to protect professional honor and dignity, to a fair and objective investigation of violations of professional ethics of teaching staff. The commission for resolving disputes between participants in educational relations must conduct an investigation and announce the results. In addition, you can read Art.

128.1 of the Criminal Code of the Russian Federation at the link. 5. How to write a complaint to a teacher against a parent for accusing and threatening the teacher.

5.1. If there is a threat and the threat is real, write a statement to the police Read answers (1) 6. I work in a general education institution.

The school has hung a box where parents can anonymously drop notes with complaints about teachers.

Sample response to parents' complaint at school.

Sample response to parents' complaint at school

The letter in response to the parental complaint is written on official letterhead, signed by the director and sealed.

The last sentence should be a request to consider the case and take the necessary measures. We are all human and cannot treat every person the same. This administration requirement is not based on the law.

The school has introduced compulsory duty to wash the floors, duty in the dining room, duty instead of lessons at the entrance to the school.

The appeal can be sent both on behalf of students and on behalf of parents. The commission's decision is documented in a protocol and is final. Sample response to a parent's complaint at school In this case, we recommend that you disable them.

This document is characterized by a description of the problematic situation and a request to take appropriate measures. But this is not the only person you can turn to.

Source: https://mkasrostov.ru/otvet-na-zhalobu-roditelej-na-uchitelja-matematiki-90309/

Expert advice

Experienced lawyers advise not to waste time on verbal requests, persuasion and other methods of contact with teachers and school management. It is possible to achieve the desired effect only through a written request. The arguments presented must be presented briefly, competently and meaningfully. Errors and corrections must be avoided.

Lack of experience in drawing up such documents should not be a stumbling block. Today there are quite a lot of specialists who can quickly and easily help you draw up papers and avoid a number of problems. In addition, professionals will outline an algorithm for effective actions in unforeseen cases. The complaint does not have a specific form. It contains basic information and details:

  1. Addressee of the petition.
  2. Parents' contact information.
  3. Information about a teacher or director who neglects professional ethics and the rights of children.
  4. The essence of the problem, its detailed description, basic requirements.
  5. Signature and date of the paper.

The legislation of the Russian Federation provides not only for the imposition of an administrative fine on educational workers, but also for the transfer of the case to law enforcement agencies. As a result of the trial, teachers may be deprived of the right to engage in professional activities for life. They understand this very well, so in the vast majority of cases they always meet parents and their students halfway.

Response letter to a parent teacher complaint example

MUNICIPAL BUDGETARY EDUCATIONAL INSTITUTION "SECONDARY SCHOOL No. 7 NAMED AFTER

MOKROUSOV ADYNA INGLIZ TILI TEREN OGRENILGEN No. 7 ORTA UMUMTASIL MEKTEP MUNICIPAL BUDGET UMUMTASIL TESHKILATY 295017

Simferopol st. Aksakova, 10 Tel., e-mail: _______________________________________________________________________________ Chairman of the parent committee of grade 3-B Shumeiko A.O.

Dear parents! The administration of MBOU Secondary School No. 7 informs you that your application has been considered.

School principal's response to parents' complaint

// Parents are becoming more and more demanding about the success of their own children’s education, as well as in the attitude of the teaching staff towards schoolchildren. The natural reaction of mothers and fathers is to protect the rights of students, which means visiting the director, finding out all the problematic issues and complaining about the teacher.

The head of the educational institution has the right to refuse the stated requirements, with argumentation for each given fact. Modern parents are becoming more and more demanding of pedagogical

Administration's response to a parent's complaint at school: sample

Over time, parents' demands for their children's performance and the professionalism of teachers have increased.

Moms and dads try to protect the rights of students, visit the directorate to clarify problematic issues, and complain about teachers.

If the head of the school does not meet the parents halfway and does not want to solve the problem, a statement of claim should be made to a higher authority. The format of the response can be clear, arbitrary and publicly accessible. Any conflict issues in most cases are resolved at the inception stage.

The main task is to control the situation so as not to tarnish the positive reputation of the educational institution, which is deserved by years of work of the entire team.

In some cases, school management, having received an appeal in writing, is obliged to provide a detailed response.

This point is provided for by law; there must be a reaction to the sent request.

Claim for bias

A prejudiced attitude towards a child can also become a reason for filing a complaint against the teacher. You can contact the authorized bodies if a teacher finds fault with a child or lowers grades. However, parents must be clear that bias is indeed present. Initially, you should talk to the teacher yourself, and then file a complaint with the director. If the appeal is not useful, the documents must be sent to RONO. The complaint is filed in accordance with the classical rules. You can download a sample document here.

“Parental terrorism”: parents shout, threaten, use obscene language. Who will protect teachers?

“Parental terrorism” is similar to the concept of “consumer terrorism” - a phenomenon when clients, armed with laws, abuse their rights: write complaints, go to court.

The difference from a bona fide client is that the complaints and claims of a bona fide client have a real basis and are not far-fetched. There is also the concept of a “conscientiously mistaken person,” who considers his imaginary rights to be violated.

A real “consumer terrorist” acts consciously, trying to get compensation, bonuses, and payments. We will add that the “terrorist” parent behaves incorrectly: he raises his voice, insults, and threatens.

In May 2021, we conducted a survey of site users, in which we received 142 responses about the nature of parents' complaints about teachers and schools. Only 9% of respondents had not encountered any complaints from parents in their practice, but in 35 cases parents expressed complaints rudely, brazenly, without respect for the human and professional dignity of the teacher.

The parents' appeal was accompanied by threats:

  • complaints to higher authorities - 88 cases out of 114;
  • use physical violence - 5 cases.

Among 114 cases of conflicts with parents, meetings were accompanied by:

  • screams and hysterics of parents - 62 cases;
  • obscene language - 27 cases;
  • slamming doors - 48 cases.

In two cases, during the teacher-parent dialogue, parents raised their hands against the teacher or damaged things.

CCTV cameras, on which great hopes were placed, do not always help: “Parents at school began to complain very often. Sometimes the claims are so far-fetched that you are simply amazed.

The child made up a story about how the boys got into a fight in the dining room, blood flowed like a river, an ambulance, the police, and almost the Ministry of Emergency Situations were called. Parents ran to the school in horror.

The teacher was surprised by this incident, which no one knew about, and showed them a video recording, which clearly shows that the child is sitting and eating at the table, the teacher is standing nearby, everything is as usual. Dad began to insist that they show him the records for the previous days.

Shown. They left unsatisfied with the words: “Our child is not lying to us. You’d better admit...” The teacher spread her hands - she couldn’t convince. And then I cried all evening out of resentment.”

According to the respondents, in 32 cases, parents complained orally to a representative of the administration (head teacher, director), 63 people addressed the teacher personally, 12 parents wrote complaints to the school, and 12 people wrote complaints to higher authorities.

Most complaints are related to:

  • dissatisfaction with the given grade (“why was the grade lowered”);
  • requirements for completing homework, reading (“ask too much/too little”);
  • frequency and quality of the survey (“they don’t ask my child”);
  • transfer to another desk (“put my child at the first desk”);
  • lack of an individual approach to the child (“you don’t love my child”);
  • delaying the child after school to study with him;
  • comments from the teacher to the child (about absence, tardiness, etc.);
  • high pace of the lesson (“my child is not keeping up, you should do extra work with him after school”).

According to the above classification of clients, in an educational institution you can find the same complaining parents:

  • people who witnessed or suffered from the actions or inactions of the school, teachers, and staff. Unfortunately, such cases are not uncommon: beating of children, unsanitary conditions, leaving unattended, violation of transportation rules, etc., etc. Such cases, as a rule, are considered by the police or the prosecutor's office, often there are testimonies of witnesses, medical reports, etc.
  • “those who are conscientiously mistaken” are, as a rule, parents who know “best” how to teach and raise their children. Examples of their complaints: they lowered the grade for corrections, a lot (or little) of homework, “nagging” and “reprimanding” the child for being late and missing lessons, they look the wrong way, talk the wrong way, study using the wrong textbook, wrong methods, etc. .d.

You can talk to such parents, and often from “enemies” of teachers and schools they can become “friends” and first helpers.

“I always encourage parents to cooperate. Practice shows that at first parents get offended, then they come asking for help and begin to help themselves,” writes a teacher over 50, who very often encounters complaints from parents.

Often, the complaints and problems of those who are “conscientiously mistaken” are not problems at all, but simply lack of information and the inability to normally build their relationship with the school, maneuvering between a rock (one’s own questions and claims) and a hard place (fear of reprisals towards the child).

Such complaints and complaints can and should be able to, if not prevent, then be minimized: experienced teachers and directors know what issues concern parents from year to year and can explain them in advance. Questioning and purposeful building of relationships with parents play a big role.

The school director, a user of Pedsovet.su, advises: “We need to educate parents so that they don’t sit on their necks, from the first grade. Engage in education: organize open teacher councils, round tables, seminars and exhibitions “Family and school are partners.”

Now there are many opportunities for this through trustee and management boards. And it is quite possible for the director to give interviews and write notes to the local regional press, which would explain the goals and objectives of the school, the place of parents and the school in the system of the educational process.

We are all: teachers, students and parents - participants in the educational process, the task of the teaching corps is to initiate the creation of dialogue. As part of the dialogue, parents should feel like equal partners.

Most schools do not solve these problems, and the entire discussion slides into petty matters without any systematic work in this direction.”

However, some parents forget about their own responsibilities, trying to completely shift all responsibility for raising children to the school/kindergarten, presenting a lot of questions and demands.

In most cases, all these problems fall on the shoulders of individual teachers: neither the school protects the teacher, nor the educational administration protects the school. “Such a school is a social disability. She won't teach you anything, she won't give you anything.

The point is not about protecting the teacher, but about the fact that all participants in the educational process are subject to the full power of legislation in the field of education, family and youth, and child protection,” continues the director.

  • real representatives of the caste of “parental terrorists” , for whom the process and effect of the showdown is important: unlike the store near the school, sometimes you can’t sue for money, but you can realize yourself as an active parent, unwind, throw out energy, feel like a respected person, feel your power. “The dog looked so pitiful that I wanted to kick it,” - apparently, parents experience the same feelings when thinking about teachers and school. Directors and education officials echoed: “The parent is always right, and we (teachers) are always to blame, even if we are not guilty. And even if the teacher is directly slandered, the director will not look into it, he will say that I am not an investigative body to collect evidence, and you, teacher N, provoked him yourself.”

“The student’s mother records on a dictaphone all conversations with the teacher and parent-teacher meetings, and then “clings” to every word, calling the school principal for any reason at any time of the day,” writes a teacher in her 40s with more than 20 years of work experience—there is “parental concern” terrorism".

“The stay-at-home mom goes to school almost every day and has been terrorizing the teacher and educator for four years now.

She hung some kind of recording bracelet on the child’s hand, every day she starts “showdowns”, verbally insulting the teacher, threatening to fire, expel everyone from school... She is clearly inadequate.

But he doesn’t get any rebuff, so he becomes more and more relaxed,” says another trainee teacher over 50 years old.

The eternal recognition of parents as right, indulging their unfounded complaints and nagging is the provocation of such complaints. The school, director, and teacher must organize their work as competently as possible and not give complainants a reason to make demands and complaints.

That is why many are now taking precautions: they demand from parents a written refusal of vaccination, they call them to a parent meeting with a letter with an inventory and notification, they record telephone conversations, they keep test papers, leaflets, etc.

All documentation of the educational institution must be in perfect order and must correspond to reality: the charter, job descriptions and contracts must spell out all the little things that most parents may not pay attention to, but professional complainants will definitely find fault with. True, contracts and charters must be strictly observed by the employees of the institution themselves.

But it is important not only that the school fulfill the functions assigned to it, often you just need to “not wash dirty linen in public,” and let anything happen inside: “Parents were allowed to complain about teachers, very often the issue is resolved not in favor of the teacher, even if the teacher confirms his innocence with documents. As a rule, the answer from higher-level organizations is as follows: “You were unable to resolve / hush up this conflict yourself, so you will be punished.” The main thing is to hush it up. The main thing is to punish (the most defenseless), and the rest doesn’t matter.

The lack of a full-fledged investigation into the complaint, the deliberate recognition of the teacher/school as guilty in all possible situations is a weakness of the leadership.

“...Now no one is going to protect teachers from police and bureaucratic arbitrariness because the head of an educational organization has become absolutely powerless, who can be fired at any time without any justification.

And an unprotected teacher displays a slave psychology and vilely takes revenge on students... Until our state takes responsibility for the younger generation, until the State Duma and other power structures stop shifting responsibility for all failures and crimes to the school , teachers will not be able to do their job adequately. And this makes it worse for all of us and each individual,” said Professor, Doctor of Pedagogical Sciences in his interview with Pedsovet.su. Nikolay Borytko.

“It seems to me that in this way parents are trying to make amends for their child. Work, fatigue, lack of time - all this leads to the fact that parents hardly see their children.

In addition, there are now a lot of random people working at the school (the state has done everything to ensure that talented people leave school),” says a teacher with more than 20 years of experience, and adds: “I would first of all understand myself.

Something may have been done wrong. I am an adult, a specialist, but I allowed this situation to happen.”

Sometimes we expect that parents on their own, according to their inner impulses and motives, will speak politely and correctly. But as a sketch, here are the statistics from RIA Novosti:

  • 36 thousand women annually suffer beatings from their husbands;
  • 20 thousand children annually become victims of their parents;
  • 12 thousand women die every year from domestic violence;
  • 2 thousand children commit suicide every year trying to escape domestic violence;
  • 10 thousand teenagers run away from home every year.

Click to enlarge

How many of our students and their parents are among these families? Who comes to us to study, to talk? Sometimes these children and the parents themselves grew up in the absence of normal human relationships and do not know what a calm conversation, dialogue, respect is, they take any words personally and immediately begin to “defend themselves” and show aggression.

The matter is aggravated by the practice of “anonymous reports ,” when full reports are requested based on applications from fictitious names that contain incomplete and unreliable data.

“They write complaints about our school, more than one, they write and sign with a fictitious name. They write about the need to organize an inspection, that there are teachers in the school with inappropriate behavior, etc.”

“Realizing that they themselves do not fulfill parental responsibilities in many ways, they immediately begin to threaten - I’ll call... I’ll write... They’ll show you... I’ll complain.... And you really don’t want to get involved with such parents, because...

You’ll be tormented later on writing explanatory notes. If higher-level organizations did not respond to anonymous complaints, and even if they were held accountable for unfounded complaints, then one could say that teachers are also protected by the authorities.

In the meantime, it turns out that parents are always right...”

Apparently, the problem of complaints is now so acute in various authorities that amendments have been made to the Federal Law “On the procedure for considering appeals from citizens of the Russian Federation”: with those who have been writing complaints to the same addresses for years on the same issues, correspondence can be suspended , the concept of “anonymous complaint” was also expanded.

In general, the authority will not consider an appeal if:

  • it is unreadable;
  • the message contains threats or obscene language;
  • repeated written responses to similar requests were given on the merits;
  • the appeal is anonymous.

Moreover, you should not give explanations and start proceedings with parents who incorrectly contact the teacher by phone or in person. It is better to conduct all controversial issues in the presence of third parties, with the head teacher, and record conversations on a voice recorder.

It is also worth knowing that parents can “abuse the right ,” that is, exercise civil rights solely with the intention of causing harm to another person, knowingly exercise civil rights in bad faith and act in circumvention of the law (see 10 of the Civil Code of the Russian Federation).

In the ruling of the Supreme Court of the Russian Federation in case No. 32-KG14-17, the following explanation was given: “Abuse of rights occurs in the case when a subject acts contrary to the norm that grants him the corresponding right, does not correlate behavior with the interests of society and the state, and does not perform in accordance with this the right is a legal duty." Parents who act in bad faith, interfere with the full functioning of the school and teachers, and who have forgotten about their own responsibilities towards the child, can be reminded of this article of the Civil Code of the Russian Federation and, if necessary, go to court.

Source: https://pedsovet.su/metodika/6836_zhaloby_roditeley

Summary

Questions

1. Need advice on the current situation. After registering the marriage, my wife and I lived together for 2.5 months (from January to March 2011). After a quarrel (the reason for which was her adultery), I packed my things and left. At that time I served as an officer in a unit near Moscow. She lives with her mother on the territory of a military camp. Two months later, I received a summons from the court: she filed a claim for payment of monetary benefits for her maintenance, since she was pregnant. The judge convinced me to sign a settlement agreement to pay my wife a fixed monthly amount of money. I paid for several months. Then I had to resign from the unit, since her mother went to the unit commander an endless number of times, shamed me for beating and abandoning my pregnant wife, etc. and so on. Applications were submitted to the police that I allegedly beat her, fortunately, the local police officer was adequate and knew what kind of family they were. After my dismissal, I found work for some time, then one job, then another, I didn’t really receive any money, so I stopped paying. She received a writ of execution in her hands. In October 2011 she gave birth. I asked for a sample of the child's saliva for DNA testing to confirm that the child was mine. She refused. I filed a claim to challenge paternity, she did not show up for the examination twice. The court granted my claim on 05/30/12. At the end of June, expecting that the decision was about to come into force, he filed a claim for divorce. Imagine my surprise when I found out. That she filed an appeal. We, of course, were not divorced, since technically the child was considered mine, and she objected to the divorce. The appellate court ordered another examination, to which she again did not appear, so on 10/04/12 a ruling was made and the decision of the Serpukhov Court was upheld, and her appeal was not satisfied. While the appeal hearing was ongoing in the Moscow Regional Court, she initiated enforcement proceedings for the money that had not been paid to her. I received a letter from the Moscow bailiff service at my place of registration. I went there, explained the situation, the amount of the debt was fixed, the bailiff advised me to pay 200 rubles a month until the debt was repaid and formally no sanctions could be applied to me. This is what I did from August to November. Last week, another female bailiff called me and offered to come to them again, but I explained that I wouldn’t be able to on visiting days, since I work on a 4/2 schedule. She replied that if I didn’t come, she would send bailiffs home. I explained to her that I do not live at my place of registration and will come next week. Today at 7 am a bailiff came to my parents’ apartment, since I wasn’t in the apartment, he behaved very correctly, my mother also explained the whole situation to him, he said that he just needed to bring the receipts (although I’m paying at the expense of the bailiffs and it’s unlikely don't they see it). My question is, is it really possible to continue paying 200 rubles and not be afraid? As far as I understand, I can file a lawsuit in which a settlement agreement was approved to cancel this settlement due to newly discovered circumstances on the basis of clause 1 of part 3 of Art. 392? Do I understand correctly that the period for filing such a claim in my case is three months from the date of the decision of the appellate court, i.e. from 04.10.12? How to correctly formulate the subject of the claim and what demands must be made, in particular, how to cancel this writ of execution and terminate enforcement proceedings? In general, the option for 200 rubles is preferable, since her mother, apparently, simply has nothing to do and is ready to endlessly go to the courts (she has a power of attorney), but I don’t really want to go to Serpukhov. I would be grateful for competent advice.

Lawyer Chesnokov S.A., 11605 answers, 2790 reviews, on the site since December 28, 2007 1.1. Your option is to write to the bailiffs that you are not the father and cancel the court decision on alimony. And if you are punished for acting out and getting on your nerves, then the collection of previously paid alimony will also apply. From Chesnokov

2. I live in Moscow in an apartment (2 adjacent rooms, living area - 30.6 sq.m., total area - 44 sq.m.), which is jointly owned by me and my mother. After registering ownership of the apartment, I got married and registered my wife with me (permanently). Before marriage, my wife lived in Rzhev (Tver region) with her parents. Less than a year has passed - my wife and her parents are raising the question of divorce, and without any reason. At the same time, the spouse’s parents want to separate us in such a way that the spouse retains her Moscow registration, but actually moves to live with them in Rzhev without registration. Of course, I am not satisfied with such conditions for divorce. My wife also seems to understand that it is dishonorable to keep a Moscow residence permit, but her parents refuse her a residence permit in Rzhev.

Sample response letter to a parent's complaint against a teacher

Natalya, Hello, Natalya! I can’t read a parent’s mind and don’t know the nuances of your conflict.

For this reason I am not ready to answer the question

“What evidence can a parent present when filing a complaint against a teacher?”

. Moreover, a written complaint, as such, has not yet been filed. And I consider the parent’s claims, based only on the words and stories of his minor daughter, to be unfounded without evidence, such as the explanations of classmates, corrections made in your daughter’s test papers by your hand. , etc.

In such a situation, the teacher has the right to contact the police with a statement to initiate a criminal case against the parent under Art.

Sample response to a parent's complaint

» Parents are becoming more and more demanding about the educational success of their own children, as well as in the attitude of the teaching staff towards schoolchildren.

It is important not to let things take their course and to control even those educational institutions that have an excellent reputation.

Russian schools have recently undergone significant changes, both in material and technical terms, and directly in the field of educational programs. But a lot depends directly on the head of the educational institution. If he commits violations and dishonesty in his work, then one cannot expect a good result.

Sample response to a complaint to the Ministry of Education for parents

/ / 04/25/2019 1,529 Views For an objective answer, a meeting was held with the invitation of the class teacher N.I. Petrova. To study the current situation in grade 3-B, Irina Ivanova’s notebooks and a class magazine were requested, conversations were held with teachers working in the class, and lessons were attended by the Deputy Director for Educational Management G.P. Pavlyukova.

We believe that in grade 3-B all conditions are created for education and upbringing, and for discovering the talents of children. Important If the teacher’s behavior affected the mental

In what cases do parents complain to the school principal?

Most often, the following points appear in parental complaints against a particular school teacher:

  • Individual words, actions and deeds of a school teacher humiliate the honor and dignity of students;
  • The teacher allows students to exceed their official authority;
  • Incorrect behavior of the teacher in contact with students and parents;
  • Bias.

Parents have the right to submit a complaint to the director simultaneously with a copy to the Education Department, and also, in accordance with Federal Law No. 2202-1, contact the prosecutor's office. Especially if the teacher systematically humiliates the child, indulges in inappropriate behavior and actions, and exceeds his official authority.

It is not uncommon for parents to contact the school principal regarding students who are bullies in the classroom. The procedure for investigating such incidents is extensive and ambiguous. There are no uniform samples and answers, as with complaints against teachers.

Minusinsk city

In the preschool institution itself, they think that all this is nonsense and slander against the teacher. This person is simply being thrown mud at, it is not clear for what reason. According to colleagues, some parents behave very incorrectly towards the teacher, despite the fact that she is an experienced teacher, does all the work and has a good relationship with the children.

According to them, they signed the complaint because they were not satisfied with the fact that there was no permanent teacher in the group. Now the conflict is over, the teacher works in the group constantly, and everything has long been forgotten.

Women don’t understand why talk again about something that is no longer relevant. Representatives of the parent group were outraged that Elena continued to stir up a conflict with the teacher.

If the appeal is left in the book of complaints and suggestions

The relevant document must be regularly analyzed by the company's management. If a claim is left in the book, you will need to prepare a response. The specifics of the procedure depend on the information received. So, if there is no personal information, but serious shortcomings in the quality of the product or the behavior of workers are indicated, the appeal is recorded on the page of the complaint book. The action is performed so that the dissatisfied client can review the document again and see the response.

Video

If a citizen has left information for quick communication, you need to use it and talk with the applicant. Timely responses to complaints allow not only to prevent violations of current legislation, but also to maintain the status and reputation of the company at a high level, timely improve the quality of services provided, which subsequently helps to improve the financial situation.

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