How to file a complaint to the Ministry of Emergency Situations about a fire safety violation?


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Samples of complaints to the Ministry of Emergency Situations about fire safety violations

ATTENTION! Look at the completed sample complaint to the Ministry of Emergency Situations against neighbors:

DOWNLOAD samples of complaints to the Ministry of Emergency Situations about fire safety violations using the links below:

  1. complaint to the Ministry of Emergency Situations against neighbors
  2. complaint to the Ministry of Emergency Situations against the organization

How to properly file a complaint

If violations in the field of fire safety are discovered, you can and should write a complaint to the appropriate authorities. In this case, we are talking about the fire inspectorate, which monitors compliance with fire safety standards by all citizens. When drawing up an appeal, a clear structure of the document is important.

A complaint that does not contain the following information will not be considered:

  • information about who writes the appeal, where and to whom. Here you must indicate the full names of organizations, full names, addresses of violations, the sender’s residential address and contact information;
  • In the body of the complaint, it is important to describe in detail the essence of the appeal and provide the necessary evidence, which may be in the form of photographs. When listing arguments, one can and should refer to regulations and laws on fire safety;
  • at the end of the document, it is necessary to list the requirements for the inspection: bring to administrative responsibility, initiate an inspection, oblige to eliminate the violation;
  • At the end there is a signature and date of compilation. In addition, an inventory of the attached documents is made.

The text of the complaint prohibits the use of profanity, the facts are stated accurately, and the demands are clear and understandable. If these rules are violated, consideration of the complaint may be refused.

In addition, the text should not contain spelling or punctuation errors. There should be no threats against managers or residents, since insulting another person is punishable by law.

Remember! Anonymous complaints are not considered, so leaving your identity unknown when drawing up and sending a document will not work.

Protection of the rights of electricity consumers according to the law.

How to file a complaint against the Russian Ministry of Emergency Situations, read here.

How to carry out maintenance of gas equipment, read the link:

We provide facts and provide arguments

The main means of argumentation in this situation will be a reference to legislative acts confirming this or that right. So, for example, if a complaint is sent to neighbors in connection with their noisy behavior at a certain time, you need to make a reference to regional legislation, which specifies when and at what time you can make noise.

The situation is a little more complicated when filing a class action lawsuit. Here you will have to attach a large complex of documentary evidence, in the absence of which the claim will simply be returned to the persons who wrote it.

Submission methods

There are several ways to submit an appeal:

  • electronic variant. You must fill out a form on the official Internet portal of the Ministry of Emergency Situations;
  • by mail. Sending is carried out by registered mail, to which copies of evidence are attached (for example, photos or documents), and the address of the regional representative office of the Ministry of Emergency Situations is indicated;
  • by calling local or regional inspections;
  • personal reception in management. In this case, it is important to provide the text of the complaint in two copies, copies of evidence of violation of the law.

The main directorate of the Ministry of Emergency Situations in Moscow is located on Teatralny Lane, building 3. Telephone -8. The complaint can be sent by email ( [email protected] ). When sending a request, be sure to include your name and contact information. Anonymous complaints will not be considered.

You can find out the location and website of territorial divisions by following the link: . The required authority can be selected in the “Contacts” section.

For a quick check, contact only the required territorial authority. If a claim is sent to the territorial office, it will be forwarded locally, which will take an additional week.

When sending an appeal in electronic form, you must go to, which will open the application form on the official website of the Ministry of Emergency Situations.

Grounds for application

Situations can be very different.

If you are not to blame for violating fire safety rules, it makes sense to complain to the inspectorate in two cases:

  • negligent attitude towards fire safety standards of neighbors;
  • violation of the required standards at an enterprise or office premises.

Attention! Our qualified lawyers will assist you free of charge and around the clock on any issues. Find out more here.

How to write a statement against a neighbor on a plot of land

Situations arise in different ways, but there are two cases when it is not you who are to blame for violating the rules, and it makes sense to complain about what is happening to the inspectorate.

  1. If your neighbors in the staircase or in the house are negligent about fire safety;
  2. If you find a violation at an enterprise, organization or office/individual point.

If the owner of a neighboring plot refuses to resolve the conflict peacefully, document this fact (written refusal of the owner to stop illegal actions and compensate for the losses caused).

Supporting evidence of violation of your rights includes the following materials:

  • conclusion of an expert organization;
  • recordings from video surveillance cameras and photographic materials;
  • testimony of witnesses of violation of your rights and legitimate interests.

A very effective option for suppressing negative actions on the part of a neighbor is to file a collective complaint. Often, the majority of owners of neighboring plots are dissatisfied with the behavior of a dysfunctional neighbor.

The main provisions that must be reflected in the complaint:

  • name of the government agency;
  • Full name of the head of the unit for consideration of public complaints;
  • name of the application (claim for violation of land boundaries, complaints about violation of drainage procedures, appeal for violation of peace and quiet, etc.);
  • statement of the essence of the conflict situation. Description of the events that caused the problems. The nature of the actions of the guilty person, the presence of attempts to resolve the conflict without the involvement of government agencies.

In addition, in the application, indicate the norms of legislation (civil, land, administrative) that were violated as a result of unlawful actions of the owner of the adjacent land plot.

Finish your complaint with a request to help resolve the conflict situation and take measures to protect your rights. Be sure to indicate the date the document was drawn up and sign.

In accordance with current legislation, such requests are considered within thirty days. It is recommended to make a copy of the application in advance so that when submitting the application, the administration employee responsible for accepting documents will put a registration number on the photocopy. In the future, the period for consideration of the complaint will be counted from the date of receipt of documents. Based on the results of the review, you will be presented with a written response indicating the measures taken against the unscrupulous neighbor.

We suggest you read: Illegally renting out an apartment, where to complain

The reasons for which it is necessary to immediately seek help from the local administration are as follows:

  • the owner of a neighboring plot of land litters the adjacent territory;
  • a neighbor violates the established boundaries of your property (placing buildings on someone else’s territory, installing fences, parking a car);
  • the owner of an adjacent plot creates obstacles to the land surveying procedure;
  • the neighbor takes actions that worsen the condition of the soil (uses dangerous fertilizers, burns garbage, etc.).

These reasons are the most common. However, the cases that served as the reason for the appeal can be very different. Each situation is considered by local government officials on an individual basis, based on the specific circumstances of the case. However, in any case, the most important issue is the collection of evidence to establish an actual violation of your rights. Therefore, pay special attention to this issue.

Depending on the nature of the neighbor’s unlawful actions, along with contacting the municipality, write a corresponding statement to the relevant government body whose competence includes resolving these issues. For each fact, the supervisory authority conducts an unscheduled on-site inspection and, if violations are detected, an order is issued. If gross violations are detected by a government agency, administrative proceedings are initiated.

For example, if a neighbor violates fire safety standards (burning garbage in unauthorized places, lighting fires in the immediate vicinity of buildings), contact the Ministry of Emergency Situations department that oversees fire safety issues. In case of soil contamination or contamination, submit a request for inspection and protection of your rights to the Rospotrebnadzor service.

Issues of compensation for losses incurred as a result of illegal actions are resolved in court within the framework of civil proceedings. But when going to court, you must provide all evidence of pre-trial settlement of disputes.

In this case, this may be a notification of sending a written appeal to the neighbor with a demand to stop illegal actions, as well as an application to the local government body.

Life is not a song, and not everyone likes it when their neighbor plays the clarinet and trumpet all night long. What to do when such a “wonderful neighbor” moves in next to you?

There are a large number of bodies that are called upon to help depending on the situation - these are internal affairs bodies (primarily represented by the district police officer), fire and sanitary supervision, housing inspection, local administration and other authorities.

We often ask ourselves: is it possible to sue a neighbor for noise? We present to your attention the authorities for filing complaints against neighbors. Let's find out when and where to go to assert your rights. And what if your neighbors are too noisy?

On the neighbors

The purpose of a landing, a nook in the entrance, or a corridor for several apartments can be interpreted in different ways. For this reason, the common space may become filled with the residents' personal belongings. In some cases, not only personal belongings, but also furniture may be taken into the corridor, which makes it difficult to move along the corridor or even open doors.

A serious violation of fire safety standards is the presence of furniture or construction debris on the staircase. The danger comes from the fact that objects can easily catch fire. For this reason, fire can quickly spread over a large area.

Confirmation of what was said or written can be attached evidence: photographs of things that make it difficult to enter and exit and are out of place, occupying common space.

Furniture can be in a common space for more than one month. This is a serious reason for bringing neighbors to administrative liability - a fine. The authenticity of the complaint will be verified by fire inspectors who will arrive at the scene of the violation.

After this, an inspection report and recommendations for eliminating the violation are drawn up.

The application is submitted if they have not responded in any way to the fine imposed and the order requiring the removal of things.

Important! Personal belongings should not be kept in areas intended for common use by residents. If you are a trespasser and file a complaint to free up space for a bicycle (for example), you could get hurt. Since a bicycle can also interfere with other residents’ ability to move freely along the landing or other common space.

For organization

Any organization is obliged to comply with fire safety standards in the workplace. Violation of these is a serious reason for filing a complaint, as both employees and customers are subject to unsafe conditions.

The following rules must be observed in any organization:

  • placing the fire department telephone in a visible place;
  • the presence of warning signs if the organization has equipment associated with a suspended hazard in the event of a possible fire;
  • availability of primary fire extinguishing equipment, including fire extinguishers;
  • accessibility to fire escapes and other ladders, water sources, building entrances;
  • no obstacles when opening and closing doors along the evacuation route;
  • availability of evacuation schemes for all areas of the building;
  • compliance with the rules for the use of equipment, explosive substances and devices;
  • timely conduct of fire safety training for all employees.

A complaint to the fire inspectorate may be initiated by failure to comply with at least one of the listed points.

What awaits the violator?

If there is a violation in the application, the competent authority must conduct an inspection. During the inspection, it will be determined whether a violation of the rules was actually committed and, if so, the violator will have to respond.

The situation with liability for violating safety rules is very difficult. The fact is that the rules providing for punishment are scattered throughout the Code of Administrative Offenses and the Criminal Code.

Paragraph 1 of Article 20.4 of the Code of Administrative Offenses provides for both a warning and a fine:

  • for citizens – 2,000-3,000 rubles;
  • for officials – 6,000-15,000 rubles;
  • for individual entrepreneurs – 20,000-30,000 rubles;
  • for legal entities – 50,000-200,000 rubles.

If violations occurred under special fire conditions, the violator will have to pay a fine:

  • citizen – 2,000-4,000 rubles;
  • official - 15,000-30,000 rubles;
  • Individual entrepreneur – 30,000-40,000 rubles;
  • for a legal entity – 200,000-400,000 rubles.

If a violation of the rules caused a fire that destroyed or damaged someone else’s property or caused slight or moderate harm to human health, the culprit faces a fine:

  • For a citizen – 4,000-5,000 rubles;
  • For officials – 40,000-50,000 rubles;
  • For legal entities persons – 350,000-400,000 rub.

Paragraph 6.1 of the same article of the Code of Administrative Offenses provides for additional liability for legal entities for violation of safety rules, which resulted in a fire and caused serious harm or death to a person, consisting of:

  • imposition of a fine - 600,000-1,000,000 rubles;
  • suspension of activities for up to 90 days.

For a person who violated the rules, although he had an obligation to comply with them, which resulted in serious harm to human health, liability is provided for in Article 219 of the Criminal Code of the Russian Federation. The following penalties may be applied to the offender:

  • Fine – up to 80,000 rubles or in the amount of salary or other income for 6 months.
  • Restriction of freedom up to 3 years.
  • Forced labor for up to 3 years with or without deprivation of the right to hold specific positions or engage in certain activities for up to 3 years.
  • Imprisonment for up to 3 years with or without deprivation of the same rights for up to 3 years.

Let's sum it up!

Compliance with fire safety rules helps eliminate possible causes of fire. If the latter happens, then the standards ensure effective fire fighting and help preserve the life and health of people.

To ensure all requirements, the legislator adopted norms according to which any violations will be punished, and every citizen can report these actions.

Responsibilities of citizens

According to Article No. 34 of the Law “On Fire Safety”, No. 69-F3, there are certain rules for compliance with fire safety standards.

Every citizen is obliged:

  • comply with fire safety requirements;
  • in the event of a fire, take measures to save people;
  • own fire extinguishing and fire fighting equipment;
  • report a fire to the fire department;
  • comply with all necessary requirements of state supervision officials in the field of fire safety;
  • do not interfere with fire services to conduct inspections to ensure compliance with fire safety requirements;
  • assist fire services in extinguishing fires.

Attention! When contacting the fire inspection authority in case of violation of safety rules by a neighbor, citizens are guided by Law No. 69-F3.

The legislative framework

When filing a complaint to the fire inspectorate, you must be guided by the following laws and regulations:

  1. “Constitution of the Russian Federation” (adopted by popular vote on December 12, 1993) (taking into account the amendments introduced by the Laws of the Russian Federation on amendments to the Constitution of the Russian Federation dated December 30, 2008 N 6-FKZ, dated December 30, 2008 N 7-FKZ, dated February 5, 2014 N 2- FKZ, dated July 21, 2014 N 11-FKZ).
  2. “Housing Code of the Russian Federation” dated December 29, 2004 N 188-FZ (as amended on July 29, 2017) (with amendments and additions that came into force on August 10, 2017).
  3. Decree of the Government of the Russian Federation of April 25, 2012 N 390 “On the fire safety regime.”
  4. “Criminal Code of the Russian Federation” dated June 13, 1996 N 63-FZ (as amended on July 29, 2017).
  5. “Code of the Russian Federation on Administrative Offenses” dated December 30, 2001 N 195-FZ (as amended on July 29, 2017) (with amendments and additions that came into force on August 10, 2017).
  6. Federal Law “On Fire Safety” dated December 21, 1994 N 69-FZ (latest edition).
  7. Federal Law “On the procedure for considering appeals from citizens of the Russian Federation” dated May 2, 2006 N 59-FZ (latest edition).
  8. Order of March 31, 2015 N 145 “On approval of instructions for working with citizens’ appeals in the system of the Ministry of Emergency Situations of Russia.”
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