In particularly difficult and dangerous situations, citizens have to turn to prosecutorial oversight bodies to protect their legal rights and interests. Today this can be done during a personal visit, via Russian Post or through the global network. How to submit an application to the Prosecutor's Office via the Internet? You need to make sure that the recipient is selected correctly and prepare a letter drafted in accordance with applicable rules and regulations. The requirements for writing complaints are set out on the website of the regulatory structure itself and third-party resources.
What questions should you contact the prosecutorial supervisory authority?
According to the provisions of Federal Law 2202-1, the Prosecutor's Office is authorized to monitor compliance with the provisions of the Constitution of the Russian Federation and other legal acts in the country. However, it does not replace other authorized law enforcement agencies and does not interfere with the commercial details of organizations.
Any citizen of the state has the right to contact the Prosecutor's Office for help. However, before filing a complaint, he needs to make sure that the recipient authority is chosen correctly.
The Prosecutor General's Office is authorized to resolve the following issues:
- Actions by government officials that violate the law. The prosecutor's office is contacted with questions related to violations of the law by law enforcement agencies, representatives of local government, and bailiffs. Court decisions cannot be challenged in the supervisory body - there are other authorities for this.
- Violation of citizens' labor rights committed by employers.
- Non-compliance with social rights and guarantees. You can contact the authority if you are denied budget payments: pensions, benefits, etc.
- Violation of labor rights of citizens. The letter will be considered if there are objective grounds: the applicant’s advanced age, disability, etc.
According to the general rule, applications to the prosecutor’s office via the Internet that do not correspond to the scope of jurisdiction of the recipient authority are redirected to an authorized structure within 7 days. The citizen-addressee is notified of this in writing.
Important! By choosing the wrong body to file a complaint, you automatically delay the consideration of the issue. Before complaining to the authority, consider whether the issue is within its scope of competence. Every year the number of requests to the Prosecutor's Office is growing, and its representatives do not physically have time for thorough investigations on each issue.
Complaint against actions (inaction) of bailiffs
Unfortunately, very often the activity of some executors of court decisions not only violates the law, but is criminal and violates civil rights in the most obvious way. In this case, a complaint to the prosecutor's office is a very effective way to challenge the actions of the bailiffs and restore your legal rights.
In order for the prosecutor's office to accept a complaint against the activities of bailiffs, it must be substantiated with the following reasons:
- forced execution of a decision by bailiffs without the possibility of the citizen implementing the decision himself, on a voluntary basis;
- failure by the bailiff to provide documents (materials) of a specific proceeding at the request of a person, refusal without reasoning;
- re-opening of production previously closed due to the expiration of the deadline;
- unjustifiably slow performance by the bailiff of his duties, prolonged execution of work according to the decision;
- failure to comply with production decisions.
Advice. Before going to court, it is recommended to first file a complaint with the prosecutor's office. In many cases, this is enough to stop crime.
In the complaint, the applicant, in addition to the above requirements, must indicate the specific name and position of the bailiff. You need to apply promptly - the deadline for filing is 10 days from the date of the offense on the part of the performer. The complaint is considered much faster - no more than 3 days from the date of filing.
Before filing, it is recommended to collect as much evidence as possible of real violations by the bailiffs.
How to write a complaint to a supervisory authority?
To contact a supervisory authority online, you need to go to its Internet reception website https://eng.genproc.gov.ru/contacts/ipriem/. The service operates 24 hours a day, so interested citizens can place a petition at any convenient time, from anywhere in the world. Next, you should select your place of residence, and the system will automatically redirect you to the portal of the regional unit.
On the page that opens, select the “Ask a question” menu item. Click on it and a contact form will open. It differs depending on the territorial unit, but the following fields remain common:
- letter subject;
- applicant status;
- Full name and contact details of the citizen;
- the essence of the appeal;
- Preferred response: by regular letter or email;
- additional attachment files.
Is it necessary to refer to the provisions of legislative acts when describing the situation? Optional: employees themselves will determine which citizens’ rights were violated.
Important! In most cases, before contacting the reception, you need to try a peaceful way to resolve the issue. For example, if the management company is caught stealing, the residents of the building should start by writing a collective complaint, and only then move on to more stringent methods.
Content
Application form – written on paper or electronically. The sample complaint to the prosecutor's office has standard content. To write a complaint correctly, it is enough to reflect the following key points in the text:
- destination. Here you can indicate the full name of the district prosecutor or simply the name of the body to which the application is submitted;
- addressee - full name, address and contact phone number so that employees can send a response or contact;
- name of the document - this point was discussed above;
- directly content. The writing should be approached in detail, but without personal assessment - only the facts, and what the violation is. It is not necessary to refer to specific norms; it is enough to indicate the name of the law or other legal act;
- pleading part - conducting an inspection on the issue;
- date and signature.
It is advisable that the text be brief: the prosecutor's office processes many requests, so voluminous letters are more difficult to process. Facts are presented objectively and supported by evidence.
The requirements are formulated clearly: carry out an inspection, understand the current situation. The prosecutor's office does not have the authority to dismiss an official who, in the opinion of the applicant, violates his rights. But it can issue a motion to eliminate the violation and initiate a criminal case if the actions contain elements of a crime.
Application forms for all occasions are posted on our website. It also contains examples of complaints. When using any template, it is recommended not to rewrite it, but to try to describe your situation according to the recommendations given.
General requirements for drawing up an appeal
The official website of the Prosecutor's Office of the Russian Federation sets out the criteria that citizens' appeals must meet. It is indicated that complaints that:
- contain offensive language, obscene language;
- written in capslock, not divided into logical parts and sentences;
- contain an incorrect address of the originator;
- include incomprehensible abbreviations and lack logic;
- are not addressed to the prosecutorial supervisory authority.
If you decide to write to the supervisory authority via the Internet, study the sample complaint to the Prosecutor General's Office. This way you will understand the logic of drawing up the document and the style of presenting the facts, so as not to disrupt the order of circulation.
As a general rule, when applying online, it is necessary to indicate the applicant’s contact information. There is a special form for them that must be filled out. If a citizen does not provide his full name, the complaint will be considered anonymous and will not be considered.
The appeal is written in business language, devoid of emotion, regardless of the details of what happened. The text should be concise, but filled with facts. Refuse to provide false information: if a lie is revealed, you may be held accountable.
A complaint to the General Prosecutor's Office, brought in person or sent via the Internet (https://ipriem.genproc.gov.ru/contacts/ipriem/send/), is an official letter. It is registered with the regulatory authority, and after the investigation, the applicant receives a response. This can be an email or a regular letter with the results of the check.
In what cases can people contact the prosecutor's office?
Russians have the right to write statements or complaints to the prosecutor's office when fraudulent actions have been committed against them that violate civil rights.
This right is written into the law on the prosecutor's office, which states that every citizen of the Russian Federation has the opportunity to file a complaint to stop the illegal actions of another person and restore their constitutional rights. This can be either an ordinary civil offense or a criminal offense. You should contact the prosecutor's office if the application submitted to the department of the Ministry of Internal Affairs at your place of residence did not lead to anything or was not accepted for consideration.
There are some differences between a complaint and an application that need to be understood correctly. A complaint is a request by an individual to protect and restore already violated rights, and the statement indicates a request to facilitate the implementation of their rights in a specific situation. This article will focus on the correct preparation of a complaint.
Attention! It should be said right away that there is no strict style in drawing up a complaint to the prosecutor’s office: nowhere in the law are there clearly established requirements.
Despite the fact that it can be written in any style, the document must be drawn up correctly so that the application is not rejected for consideration at the initial stage.
The complaint is drawn up in the style of business correspondence; Lawyers mention several points about its content:
- The text must be written accurately and concisely. It is known that voluminous complaints, in which a lot of unnecessary “artistry” abounds, are considered last;
- The appeal must list actual violations of your rights with evidence. The applicant's assumptions and reflections will not satisfy representatives of the prosecutor's office. Accuracy is also necessary in identifying the alleged violator, including his full name and position;
- the person's demands must also be adequate and realistic, something that is actually necessary. Requests to “eliminate obstacles to career growth,” to fire or “simply imprison” a person are not considered.
The more accurately and completely the situation is described and all the necessary information is provided, the greater the chance of avoiding returning the application to the applicant for revision.
Procedure and term for consideration of a complaint
All appeals to the Prosecutor's Office, regardless of the method of sending them, are subject to mandatory registration. The supervisory authority has three days for this. Then the complaint undergoes a preliminary review, after which the issue is sent to a unit of the regulatory structure of the corresponding region or another authority whose jurisdiction includes the stated problem.
The period for consideration of the application by the Prosecutor's Office is established by Order of the Prosecutor General's Office No. 45 dated January 30, 2013. According to the provisions of this act, an answer must be given to the applicant within a 30-day period. If the complaint does not require additional study and verification, the time interval is narrowed to 15 days.
If the issue is particularly complex, the duration of the review may be extended. The applicant is notified in writing of the decision made, its reasons and the planned time frame for completing the proceedings.
Grounds for complaint
The basis for appeal is any violation of rights. The most common are the following:
- violation of labor rights: non-payment or violation of deadlines for payment of wages;
- violation of the rights of persons serving sentences in places of deprivation of liberty;
- inaction of bailiffs and other officials;
- refusal of government bodies to provide documents and services;
- violations in the housing and communal services sector.
They often complain to the prosecutor's office about the inaction of bailiffs and other officials who, in the opinion of applicants, should work more actively on their issue.
Response to a complaint
After all materials submitted along with the complaint have been reviewed and all necessary checks have been carried out, the results are summed up and a response is sent to the applicant. The results of the check may be as follows:
- The complaint will be upheld. In this case, the applicant’s requirements will be fulfilled within the time period specified in the application;
- Refusal to satisfy demands. The demands made are illegal or the application is drawn up incorrectly;
- Explanation of what happened. If the applicant did not put forward demands, then the actions of the government agency will be reviewed and the fact of violation of the law will be verified, and the applicant will be given an explanation;
- Transfer of documents to the authorized body. If the scope of activity of the prosecutor’s office does not include consideration of violations and fulfillment of the applicant’s requirements, then all documents are transferred to the competent authority, and the applicant is sent a notice of the transfer of documents to another organization.
Particular attention should be paid to the grounds for refusal to consider the requirements presented to the Prosecutor General's Office of the Russian Federation. Refusal to satisfy claims may be obtained on the basis of the following:
- Filing an anonymous complaint;
- Lack of contact information required to send a response;
- Illegible handwriting;
- Use of insults against organizations and government officials, as well as failure to comply with the rules for writing business documents;
- The citizen's appeal has no meaning;
- The applicant's demands are illegal.
Receiving a refusal is always justified from a legal point of view. The fact that consideration of the document was refused does not mean that you will not be able to defend your rights. It is enough to simply make the necessary changes to the application. If you do not understand on what basis the document was refused, then it is advisable to seek advice from a qualified lawyer who will explain the reasons for the refusal and help make all the necessary changes to the document.
Rights and obligations of the district police officer
A district police officer is a police officer who is responsible for maintaining order in his assigned area and protecting the people who live there.
They work with the younger generation, as well as with suspended sentenced citizens and persons under administrative supervision.
By order of the head of the Ministry of Internal Affairs, a certain area is assigned to the district police officer for a period of no less than one year.
The district police officer can:
- Check citizens' documents if necessary.
- Enter a residential premises if a crime is being committed there or criminals are hiding.
- Use citizens' vehicles if:
- pursues the suspect;
- if it is necessary to urgently transport the victim to a medical facility.
The duties of a law enforcement officer include the following:
- Records illegal actions using a protocol.
- Receives statements about illegal acts and transfers them to the duty station.
- Notifies citizens about the progress of consideration of appeals, within the framework of its permissible powers.
- He arrives at the place where the offense was committed, after reporting it to the duty station, stops the crime, and ensures the safety of this place.
- Finds out, within the scope of its competence, the circumstances of crimes.
- Recruits freelancers.
- Conducts preventative visits.
- He deals with the resolution of all family and domestic conflicts, for example, scandals in the family, as well as between neighbors.
- Ensures the protection of cleanliness and order in the territory of the house and the surrounding land, for example, throwing garbage into inappropriate places.
- Involved to maintain public order in large gatherings of people.
How much time do you have to respond to requests from the prosecutor's office?
The standard time to prepare and send a response to the prosecutor’s office is 5 working days. If information is requested as part of a legal compliance check, within two days. In exceptional cases, if there is a threat to life or health, the interests of the state or state property - within 24 hours.
If the organization is not ready to provide the necessary information on time, it should respond by letter within the period of provision informing about this. It is important to substantiate the inability to provide documents on time. This will allow you to get a reprieve.
What happens if you don't respond to the request?
The law is clear that the recipient of the demand must respond to the request. The absence of any response to the prosecutor's request, even a negative one, will entail serious consequences.
A representative of the organization will be invited to a personal meeting. Failure to appear is qualified as an administrative offense under Art. 17.7 Code of Administrative Offenses of the Russian Federation.
Neglect of prosecutorial requirements entails a fine:
- for a citizen - from 1000 to 1500 rubles;
- for an official - from 2000 to 3000 rubles or disqualification from 6 months to one year;
- for an organization - from 50,000 to 100,000 rubles; in some cases, activities are suspended for up to 90 days.
How to call within Moscow?
You can report an offense or get advice from the Prosecutor's Office of Moscow and the Moscow Region by calling:
+7(495) 322-30-47
Telephone numbers in regions
For communication with St. Petersburg and the Leningrad region:
+7(812) 385-59-71
To contact the Prosecutor's Office in the regions of the Russian Federation:
8(800) 222-34-18
A special number is allocated for messages on cases of the Military Prosecutor's Office of the Russian Federation:
+7(495) 693-63-51
Anonymity
The desire to protect yourself from the wrath of your superiors, or vice versa, to inform, leads to the desire to submit an application to the prosecutor's office anonymously. But such treatment will not achieve the desired effect.
One of the requirements is to indicate the name and contact details of the applicant. This provision is enshrined in the instructions on the procedure for considering citizens' appeals. If the appeal does not contain the name or address to which the response is sent, then such an application will not be considered. Therefore, anonymous letters will not be accepted.
