Complaint to the Prosecutor General's Office: drafting, sample and procedure for filing in 2021

In particularly difficult and dangerous situations, citizens have to turn to prosecutorial oversight bodies to protect their legal rights and interests. Today this can be done during a personal visit, via Russian Post or through the global network. How to submit an application to the Prosecutor's Office via the Internet? You need to make sure that the recipient is selected correctly and prepare a letter drafted in accordance with applicable rules and regulations. The requirements for writing complaints are set out on the website of the regulatory structure itself and third-party resources.

Main areas of activity of the Prosecutor General's Office in 2021

Today, the range of issues dealt with by the Prosecutor General's Office of the Russian Federation is quite wide. If we highlight the list of the main problems and priority areas of work of this department, it will look like this:

• Implementation of state supervision over compliance with the laws of the Russian Federation;
• Fight against corruption;
• Protection of state interests in the defense sector;
• Protecting business freedom;
• Coordination of anti-crime activities;
• Ensuring economic security;
• Challenging illegal and unfounded judicial acts;
• Countering terrorism and extremism.

In the box “For requests and applications”

To file a claim, you can use a special box that is installed in the reception area or in another place convenient for visitors.

Since such an application can only be submitted in writing, you can use the following example to draw up the document:

Collection of correspondence received in such a box is carried out once a day. It is marked with an o indicating the date of removal. If a document is drawn up in compliance with the requirements of current legislation, then it is subject to mandatory registration, after which the designated facts are studied and analyzed on their merits.

How to correctly write a complaint to the Prosecutor General's Office?

In accordance with the provisions of Art. 27 of the Federal Law “On the Prosecutor’s Office of the Russian Federation”, employees of the Prosecutor General’s Office are obliged to consider and verify absolutely all messages, statements and complaints received by them regarding violations of rights and freedoms. This means that any citizen of the Russian Federation can apply for help, regardless of place of residence, property and official status, nationality, language, and other circumstances.

What should a well-formed complaint to the Prosecutor General's Office look like? If you want your appeal to be considered as quickly as possible, do not forget to include the following required information:

• Last name, first name and patronymic of the applicant;
• Postal or email address of the applicant;
• Applicant's telephone number;
• Description of the situation that gave rise to the complaint;
• Applicant's requirements;
• Date of filing the complaint to the Prosecutor General's Office;
• List of documents attached to the complaint (if necessary, you can use any documents that can support your arguments).

Note! According to Art. 2 of Order of the Prosecutor General's Office of January 30, 2013 No. 45, an application that does not contain information sufficient to resolve it must be returned to the applicant within a week of the day of registration with an offer to fill in the missing data.

Comments: 34

Your comment (question) If you have questions about this article, you can tell us. Our team consists of only experienced experts and specialists with specialized education. We will try to help you in this topic:

Author of the article Irina Rusanova

Consultant, author Popovich Anna

Financial author Olga Pikhotskaya

1. Soloviev Alexander Alekseevich
   10/13/2021 at 11:03 am Yekaterinburg Kunarskaya st * tel 8 * debtor Kim Tatyana Grigorievna has not paid the debt since May 2021, what should we do we can’t get to the bailiff Shein
   Reply ↓
2. Olga
   10/11/2021 at 16:49

   Good afternoon. For a very long time (more than 10 years) the issue of the “honest” work of the bailiffs cannot be resolved...... The brother does not live with the woman, but pays alimony for the child... But she believes that this is not enough and complaints are constantly being written,..... Only the necessary certificates and documents will be collected ... Confirming that this is the case... Surely something is happening, the court is changing. The bailiff (more than one) does not have enough certificates... Etc. As a result, the case is half empty, it’s not realistic to put everything back together again. Nightmare. My brother lives in another city, not where he previously lived, asked for the help of a representative, drew up a power of attorney, sent money to go to court and represent his interests…. Alas, the second representative has already “leaked” to the phone. Did not answer…. As a result, it turns out that for two years she did not go anywhere; all the copies of certificates and originals that she had were also with her, but they were not there... For some reason, for more than two years, the case was not sent to the city where he now lives, they delayed.... The case arrived almost empty... During this time, they put him on the wanted list, he called himself, got in touch, it seems like he was removed from the wanted list, now a driving ban has been imposed (the only way to earn money) The amount of debt is not clear where it comes from…. There is so much more to tell... Tell me who to turn to for help. The guy is 38 years old and he is not hiding. Because of all the endless hassle, problems with his heart began. As a sister, I want to, but I don’t know who to turn to and help.

   Reply ↓

3. Victor Vladimirovich
   09.29.2021 at 12:11

   Dear Irina. I had one enforcement proceeding initiated by a local bailiff in 2015 at my place of registration and permanent residence in the regional center. in favor of SBERBANK. The second enforcement proceeding for another debt was initiated in 2017 by a regional bailiff from the department for special enforcement proceedings in favor of the burst JSCB PROBUSINESSBANK.. I did not live in the regional center, was not registered and did not have any property. Is it possible to return the second enforcement proceedings under the jurisdiction of local bailiffs at my place of permanent residence.

   Read also:  Knowingly false report of an administrative offense

   Reply ↓

4. Gulnaz
   09/07/2021 at 15:39

   Good afternoon...I have paid all my debts and my debt is still not cleared...why is this??I went to the bailiffs and they promised that they would do it soon...time passes and the debt hangs...where can I file a complaint against the bailiffs for inaction?

   Reply ↓
   Anna Popovich
   09/07/2021 at 18:48

   Dear Gulnaz, complaints in the order of subordination are submitted in writing to the official of the Federal Bailiff Service, who is subordinate to the official whose inaction is being complained about. You can contact the FSSP via the online reception using this link and report the lack of progress on your case online.

   Reply ↓

Grounds for refusal to consider a complaint to the Prosecutor General's Office

It is important to understand that the Prosecutor General’s Office of the Russian Federation has all legal grounds for refusing to consider a citizen’s complaint in the following cases:

• The appeal to the Prosecutor General's Office was submitted anonymously;
• The applicant did not indicate the address to which the response to his complaint should be sent;
• The complaint cannot be read due to illegible handwriting or a large number of grammatical errors;
• The text of the complaint contains obscene language or threats against prosecutors.

Through the Internet reception

Each regional division has its own personal Internet resource, which provides contact information and information about the results of consideration of citizens’ applications. To use the Internet reception, you should go to the regional website, which can be done through the website of the Prosecutor General's Office www.genproc.gov.ru or through any search engine on the Internet.

To contact the Moscow Prosecutor's Office, you must use its Internet reception, which is located on the page https://www.mosproc.ru/ipriem/.

After the user has read the information provided, gives permission to process his personal data and selects the form in which he wants to receive a response to the results of consideration of his case (in writing or electronic form), he can begin filling out an online complaint, for which You will have to provide information of the following nature:

• the recipient, who should be selected from the proposed options (for example, Babushkinsky interdistrict prosecutor's office);
• a topic that most accurately describes the essence of the claim (protection of the rights of business entities, fight against corruption, notification of extremism, etc.);
• legal status of the applicant (individual or legal entity);
• contact information: full name, telephone number, email address, full postal address;
• the text of the message, which should briefly describe what was the reason for sending the complaint. It is important to accurately identify the participants in the incident and all the circumstances so that the examining prosecutor has enough information to make a decision.

Form of application to the Prosecutor's Office Form of application to the Prosecutor's Office Form of application to the Prosecutor's Office

Fields marked with “*” are required. But if the victim decides to choose e-mail as the method of delivering the response, then he will not have to indicate his postal address and vice versa.

If the victim has reliable confirmation of the facts that he stated in his message, then they can be attached in the form of electronic documents using the “Attach file” option.

After the control code has been correctly entered (several digits, which is necessary to protect against spam), you should click the “Submit” button, after which the completed form will be accepted by the system (this will be indicated by a corresponding notification), or the user will be asked to correctly indicate missing information, due to which the application cannot be accepted.

Despite the fact that the electronic forms of Internet receptions of other constituent entities of the Russian Federation may have a different structure and appearance, when filling them out, users indicate the same information and their contact details.

Important! If for some reason the user was unable to attach an electronic file to a message in the Internet reception, he can send such material by mail as an addition to a previously submitted claim.

Where can I find a sample complaint to the Prosecutor General's Office?

On our website you can download a current sample complaint to the Prosecutor General’s Office and use it as the basis for your own appeal:

Complaint to the Prosecutor General's Office of the Russian Federation (2021 version)

Note! If you need help drafting a complaint, you can always contact our lawyers for a free consultation. The average waiting time for a response is 15 minutes.

How to properly file a complaint to the Prosecutor General's Office?

In 2021, a complaint to the Prosecutor General's Office of the Russian Federation can be filed in any way convenient for the applicant:

By mail

Address for postal requests: 125993, Moscow, st. Bolshaya Dmitrovka, 15a

At a personal reception

Address of the department for reception of citizens: Moscow, Blagoveshchensky lane, 10

Opening hours: Mon-Thu from 9:00 to 18:00, Fri from 9:00 to 16:45, lunch break from 13:00 to 13:45

Note! When receiving a visa in person, the applicant must present a passport or other document proving his identity.

Via online reception

As practice shows, using the Internet reception is the easiest way to file a complaint with the Prosecutor General’s Office.

Go to the official website of the Prosecutor General's Office and leave an electronic complaint>>>

Postal service

In order to complain about illegal actions of third parties, it is not necessary to personally submit a document drawn up. For this purpose, you can use the postal service by sending a letter in compliance with the requirements of current legislation.

To contact the prosecutor's office of a constituent entity of the federation, you can use the information posted on the page https://www.genproc.gov.ru/contacts/map/?DISTR=&SUBJ=, where you can find the exact postal address of the unit. It is enough to select your federal district and subject to find out where to send a letter of complaint and how to track that it was received.

Residents of the capital should send letters to the address: 109992, Moscow, pl. Krestyanskaya Zastava, 1 . To clarify any information related to personal requests from citizens, you can use the help desk phone number +7 (495) 951-71-97.

When using postal services, it is better to give preference to registered mail, by which you can receive notification of delivery. The envelope can contain not only a written claim, but also other materials and documents that can be used during the consideration of the case to confirm the facts presented by the applicant.

As proof that the sender sent his claim to the prosecutor's office through Russian Post, he will be given a receipt with which he will be able to find the letter if it does not reach the addressee.

Important! To eliminate the possibility of losing important materials and evidence, it is better to send only copies of them by mail, and not originals.

How long must a complaint to the Prosecutor General's Office be considered?

In accordance with the Instructions on the procedure for considering appeals and receiving citizens in the prosecutor's office of the Russian Federation, any appeal (letter, complaint, message, application) received by the Prosecutor General's Office must be considered no later than one month from the date of its registration.

An exception to this rule is possible only if the citizen’s application does not require an inspection - in such a situation, a response can be given within two weeks from the date of contacting the prosecutor’s office.

How is legal verification carried out?

The rules for conducting prosecutorial verification are regulated by Article 21 of the Law on the Prosecutor's Office:

• If, at the time of the inspection, new unreported offenses are revealed, the prosecutor makes a new decision to expand its scope or to order a new inspection;
• If the inspected object has several divisions on the territory of different constituent entities of the Russian Federation, then a separate decision on conducting an inspection is made in relation to each branch. Deadlines also start and end differently for departments;
• By law, the total inspection period cannot exceed 30 working days. During this time, these activities may be suspended for various reasons;
• Based on the results of the inspection, the prosecutor always makes a certain decision. If violations are detected, appropriate measures are taken; if not, a report on the absence of violations of the law is drawn up.