Consumers

What should a buyer do if he has an expired product in his hands?

You broke a product You walk down the aisle between the aisles with a product and touch a bottle

State Services has opened a service for complaints about ambulances

Legislation Functional responsibilities of ambulance (hereinafter SP): 323-FZ; Orders of the Ministry of Health of the Russian Federation No. 33n, 388n.

Commission on Minors: Causes and Consequences of Registration

Every year the level of child crime increases, and not only in our country - throughout

how to make a refund via online checkout

Refund of funds to the buyer's payment card in 1C

About the features of returning funds to the buyer’s payment card in “1C: Accounting 8”, including

Aroma with a hint of bitterness: all about returning perfumes to the store

Home / Complaints, courts, consumer rights / Consumer rights Back Published: 09/28/2018 Time on

How can I return an item without a tag, but with a receipt?

Situations when consumers have to return an unsuitable product back to the store are extremely common. Thing can

The procedure for returning underwear according to the law. When can you return it and when not?

Home / Complaints, courts, consumer rights / Consumer rights Back Published: 09/30/2018 Time on

Is it possible to return cosmetics to the store under the consumer protection law?

In accordance with the legislation protecting the rights and interests of consumers, you can return it back to the store

A charter flight was delayed: what to do in this case

Natalia Starostina is the Chairman of the Council of the Moscow branch of the Russian Consumer Association. It doesn't matter what flight you take.

How to return wallpaper to the store: the correct procedure

The return of goods itself is always associated with dissatisfaction. When considering the topic, is it possible