Procedure for refusing to use a television antenna

Each city apartment has a cable connected to a common antenna, which is installed on the roof.

This antenna provides a signal to the televisions, and residents can enjoy watching a certain package of channels. The number of channels and the cost of cable television vary in the regions of the Russian Federation.

Payment for this service is usually included in the cost of utility bills. But in recent years, more and more residents want to turn off this expense item and abandon the collective antenna.

But how to do that? Just unplug the cable from the TV? The channels, of course, will disappear, but payments will still come. Next, we’ll talk about how to turn off the television antenna in an apartment in 2021.

In what cases can you turn off the antenna?

To begin with, it is worth highlighting specific situations in which disconnecting the Rostelecom antenna would be an appropriate measure. Their list is as follows:

• the user has decided to refuse Rostelecom’s services and is moving to another provider;
• more current services are connected that do not require this antenna;
• satellite TV connected;
• lack of desire to use the antenna in the future;
• dissatisfaction with the quality of such television.

In fact, the subscriber can turn off the antenna at any time and does not need an official reason for this. You just need to read the conditions, prepare the necessary documents and submit an application using one of the available methods.

Why do residents refuse a collective antenna?

Today, the stationary set of services from Russian utilities is increasingly losing its relevance. A radio point, a common antenna, and a landline telephone are no longer so necessary and, most likely, will gradually become a thing of the past.

Residents of apartment buildings are gradually switching to more modern sources of information, such as the Internet, mobile communications, and digital television. However, they are forced to pay receipts that indicate cable TV service.

In addition, users of collective antennas are increasingly complaining about the low quality and small selection of television channels.

Turning off the equipment yourself or simply stopping paying for an unnecessary service is not a solution to the problem . Payments will still arrive, but the subscriber will be left with a debt for which they will have to answer in court.

How to disable the collective antenna? We'll look into it further.

Disconnection methods

As for the ways to turn it off, there are only two of them:

• through a personal visit to the nearest company office;
• through your personal account.

The first option is less convenient, but subscribers often resort to it due to the fact that they do not know how to use the official Rostelecom website. In this article we will look at both methods. Each of them is suitable for a specific situation.

The main “alternative” TV signal sources

Paid:

• Satellite television;
• Packages of many hundreds of channels from Internet providers.

In addition, today you can watch television in digital quality completely free of charge. Even in remote regions of Russia.

Free TV:

• Digital tuners are built into almost all modern TV models;
• DVB-T2 TV set-top boxes (their prices start from 700 rubles) will allow you to watch digital channels even on old TVs;
• In both cases, an antenna is needed (in the city, with a strong signal, the antenna can be as simple as a mustache; outside the city, a better antenna is needed, it depends on the strength of the signal).

Required documents for deactivation

Firstly, you must have a passport for which the antenna contract is drawn up. If the service was connected to another person who cannot perform the procedure, then his relatives can do this. However, a power of attorney must be issued. Rostelecom employees may well refuse to disconnect if they do not receive reliable confirmation of the desire of the service owner himself.

Secondly, it is worth considering that the owner of the house must agree with the dismantling. It's good if it's the same person who is disabling the service. It is enough to provide any document that confirms ownership of the house or apartment. However, if you are renting a home, you cannot do without the real owner. Only if the antenna was not connected by you after moving in. Then the owner will not be needed.

It is advisable to have a contract in hand. Of course, the company has a copy of it, but it will be better if the document is not lost.

Service company

Since collective television antennas are part of an apartment building, they are essentially common property and their maintenance is usually carried out by management companies or HOAs. But usually the provider is a local telecom and telecommunications service operator with whom an agreement has been signed to provide the service. If the equipment stops functioning, then this company must restore its functionality. Before filing a refusal, it is necessary to clarify which organization maintains the public antenna.

Disconnecting from the antenna in the Rostelecom office

Having prepared all the necessary documents, you can go to the nearest provider’s office. There you need to take an electronic queue (if there is one), indicating the desired service. Next, you should adhere to the following algorithm:

1. Go to the counter and speak to a company representative. Declare your desire to disable the Rostelecom antenna.
2. Provide all necessary documents and ask for a corresponding application form.
3. Fill out the form provided there and give it to the specialist.
4. Receive confirmation that the application has been accepted for processing. Take your documents.

Now all that remains is to wait until the broadcast is stopped and money for the service stops being charged. It is noteworthy that the company stopped sending employees to dismantle and remove the antenna itself. You can keep it with you.

How to refuse television and radio broadcasting in an apartment?

Collective television antennas are an essential part of old residential buildings. They are classified as common property, and maintenance and repairs are carried out by the management company responsible for your site.

The supplier is , whose responsibilities include repairing the equipment used if it breaks down. cost money, and the payment falls on the shoulders of the residents of the house. Usually the amount is divided into equal parts and included in the utility bill.

The cost of using a shared television antenna, as well as the number of broadcast channels, depends on the region of your residence.

If you decide to abandon the television antenna in the apartment, but do not know how to do it, use the following algorithm of actions:

• Find out which company maintains your home. Information about this is indicated in the receipts you receive for payment of housing and communal services or in the EIRC;
• then you need to visit the EIRC office in order to obtain a certificate indicating that there is no debt in payment for television services. If the certificate cannot be obtained, a paid receipt received by you this month can be used as evidence of the absence of debt;
• the next step towards disconnecting the television antenna in the apartment is writing a statement;
• in the case where the application for refusal to use a collective television antenna is accepted, but receipts continue to arrive, you should call the company’s office or visit them in person.

The service to disconnect your apartment from the television antenna is provided free of charge, and any attempts to take money from you are most likely a scam.

Removing the antenna from the rent

You have decided to disconnect the television antenna from your apartment, but you don’t know where to start or how to proceed correctly. Determine the management company to whose account the money is transferred, after which you have the following options to choose from:

• visit the company’s office to submit an application to stop using services you do not need;
• make a call to the hotline, where the operator will accept your statement orally or explain what is easier to do in your specific situation;
• use the official website of the company, since most institutions support remote connection and disconnection of the services they provide. In addition, you can cancel your subscription to use a television antenna through the State Services portal.

Personal visit to the company office

A convenient way if you have free time and the company’s office is located near your home. All you have to do is come to the specified address and fill out the necessary documents. Advantages of visiting the company's office:

• live communication with employees who are trained to solve problems in this area;
• Additional questions can be clarified;
• They will explain to you in detail how to properly disable the antenna in the apartment, so that you do not have to return to this issue in the future due to errors made during registration.

Flaws:

• Often the office of the service company is located far from home or in an inconvenient place to visit;
• you will have to spend more time to get to your destination;
• It is necessary to coordinate your visit with the company’s work schedule. Situations often arise when residents who want to turn off the TV antenna in the house come during their lunch break or on a non-working day.

Call the hotline

A convenient way to remotely disable TV broadcasting services, which is suitable for busy people. Most companies provide the ability to remotely disconnect from public television viewing services; you just need to notify them by phone and provide the necessary documents remotely.

Pros:

• saving time. There is no need to go anywhere and wait in line;
• live communication with a company specialist.

Flaws:

• some documents will have to be sent via the Internet, since it is not possible to fill them out over the phone;
• The hotline telephone is often overloaded, making it difficult to reach an operator.

Through the Internet

Every year the Internet provides more and more remote services, the availability of which makes life easier for citizens. With its help, you can pay for utilities, refuse unnecessary services and fill out the required documents with a couple of clicks.

Pros:

• You can use the Internet at any convenient time;
• there is no need to wait in long queues, and the application is received and processed almost instantly;
• To perform the necessary operations, it is enough to have a phone or laptop with active Internet access.

Flaws:

• not everyone knows how to handle such technologies, abandoning them in favor of simpler and more understandable options.

Sample application

The application form looks like a simple document where you need to enter your personal data and provide additional information. Namely:

• Full name of the applicant;
• full service connection address;
• home and mobile phone number;
• tenant or owner;
• reason for refusing the service (any is suitable);
• the need to install a filter on the apartment's subscriber distribution system (optional);
• the presence of an additional vestibule door on the landing at the entrance;
• Is the apartment communal?
• full date of application;
• applicant's signature.

Cancellation of the service

Despite the fact that many residents of apartment buildings have switched to alternative communication channels, they continue to pay for unnecessary services. The article will discuss options for disabling the home antenna.

Before starting the antenna disconnection procedure, it is recommended to find out which specific company services the equipment in the house. This can be done through the housing office or by visiting a cash settlement organization. If receipts for payment of utility services are correctly and correctly prepared, the name of the service company must be indicated on them.

If there is an unpaid debt for the use of a home antenna, it must be repaid in full. Having paid off the current debt, a standard certificate is taken from the EIRC to confirm this fact. You can also use a receipt paid through a bank or an electronic check if the debt was paid via the Internet.

After the financial part has been settled, a call is made to the company providing telecommunications services. This is necessary to clarify the list of documentation required to terminate the service contract. May vary slightly from company to company.

After collecting the entire package of documents, it is transferred to the company’s managers. A statement of refusal to use a shared antenna is written directly at the office. The company then provides a certificate authorizing disconnection from the home antenna.

The time of visit by the foreman, who carries out the shutdown, is agreed upon with the applicant. It also issues a certificate confirming the deactivation. This document must be submitted to the EIRC in order for the subscription fee to stop charging.

Many experts do not recommend completely abandoning the provision of community antenna services. In order to avoid subscription fees, it is enough to order equipment disconnection. If necessary, and for a nominal fee, it can be turned on again.

Contacts Rostelecom

If you have any additional questions or don’t know where the nearest office is located, you can contact the specialists directly. This can be done by phone or through technical support on the official website:

• hotline: 8 (800) 1000800 - throughout Russia;
• all sales offices are located on a convenient interactive map at: //rt.ru/sale-office;
• The official website ( //rt.ru ) provides a special feedback form.

Which company services the TV antenna at this address?

To cancel a public TV antenna, you must contact your service provider directly. Most apartment buildings in Moscow are connected to collective antennas serviced by PJSC Rostelecom. In the southeast of the capital, some of the houses are used (Akado).

In Moscow, you can find out the operator of a television antenna by address by contacting the Unified Information and Settlement Center by phone.

In the regions, the vast majority of television users are Rostelecom clients. To find out for sure whether this company services your home, call the single number 8 (800) 100-08-00 and provide the address of the residential premises where you want to clarify the information.

How to disable through your personal account

As mentioned earlier, there is an opportunity to refuse analog television services through your personal account on the official Rostelecom website. And you don’t even have to log in to your profile to do this. All you need to do is use the feedback form, providing all the necessary information in detail. It is recommended to adhere to the following actions:

1. Go to the official website at: rt.ru , and scroll to the bottom of the main page.
2. Open the appropriate form by clicking on the “Feedback” menu in the “Contacts” section.

1. A form will open in which you need to enter:
   Full name for whom the antenna contract was concluded;
2. email;
3. current phone number;
4. preferred type of communication (mail or SMS);
5. topic - Disabling services;
6. service - Television;
7. reason for termination of the contract;
8. account number;
9. full connection address (locality, street, house, apartment);
10. the text of the application itself - here you must indicate all the data that you would indicate in the application. A sample application has already been discussed above;
11. attach a scan of your passport confirming that you are the owner of this service;
12. consent to the processing of personal data.

13. All you have to do is click on the “Send” menu.

The request will be accepted for processing. The response should arrive within one business day (if the application is sent in the morning) or within 24 hours (if in the evening). In a response letter you will receive confirmation of service deactivation.

Disabling the service through the MFC

An alternative option for turning off the paid service for using an antenna is to contact the multifunctional center for the provision of state and municipal services (MFC). They will accept your application along with other documents and forward it to the appropriate competent authority.

At the MFC you can also order a certificate of absence of debt and write an application for termination of the contract.

Thus, you do not have to visit various organizations; it is enough to send all the necessary papers to the MFC. But before you apply for their services, check the competence of the MFC in your locality.